45 California Acura Dealers

Everyone was really helpful and got me out of there - eam0

Everyone was really helpful and got me out of there really fast. I was glad everything was straightforward and did not have to spend too much time at the dealership. This is my 3rd vehicle that I lease from the same dealer. They really worked with me and were very upfront.

Steve makes this dealership special. - David.godinez

Steve makes this dealership special. His service is most excellent. You cannot go wrong with Steven Revaglia as your service advisor.

The service department has been very accommodating over - dhelm32

The service department has been very accommodating over the last few years. It's the only place I take my Acura RDX for service. Brian especially has helped to fit me in at the last minute to fix a flat tire or for oil change. Thank you.

Arti was very helpful from the beginning. - DONNAHERNANDEZ46

Arti was very helpful from the beginning. He answered all questions promptly. Was impressed with his salesmanship and Niello Acura.

Very nice people helping us to understand the work to be - happy

Very nice people helping us to understand the work to be done on our car.Thank you

Awesome service staff! - Gerald. S

Awesome service staff! Will in service has been my go to and he always treats me with respect and kindness. Jeff is the service manger and again EXCELLENT customer service I trust them with my car and they are always honest with me. I appreciate the service I have received the times I have gone in. Greg in parts is also extremely helpful when ordering parts and is very friendly as well as the greeter when pulling into the service drive. Will,Jeff,Greg is what customer service should look like! Thank you guys

Once again (unfortunately), my husband and I were on the - Ariana Hernandez

Once again (unfortunately), my husband and I were on the hunt for a used Kia Telluride. I found one on CarGurus that was listed at Acura of Concord. Since we're a bit far, coming from Union City, I wanted to make sure it was available and in good condition before making the drive. When I called, I was connected to Flavio. He was very friendly and gave me the information I requested. When we arrived, he immediately came out and greeted us. Once he brought the vehicle around, we realized it was not in the condition we were hoping for. The previous owners had clearly been in an accident (a fender bender) that wasn't reported, and the interior was beat up and smelled. They did have another Telluride to show us, but it wasn't the trim level we wanted. Flavio was very helpful, but we ended up leaving. He followed up a few days later via text, but by then we had already found the right vehicle for us. We really appreciated the service provided throughout this process.

UPDATE: After writing my first review, I was promptly - Jim

UPDATE: After writing my first review, I was promptly contacted by a member of the customer service team. They provided me with a name and number to discuss my experience with the salesman, Raj, and explore possible solutions. I was connected with Kao, the manager, who was incredibly understanding and helpful over the phone. He sincerely apologized for the situation, emphasized their commitment to excellent customer service, and assured me they would address the matter internally. True to his word, I noticed a positive change in Raj’s attitude when I returned to pick up the car. Kao then generously offered to renegotiate the deal for the car I was interested in, and he gave me a fantastic offer! The next day, I came in to complete the paperwork, where I had the pleasure of working with Haig. He is truly a role model for car salesmen—an engaging conversationalist and a genuine car enthusiast. We had a great time talking about cars and motorsports for an extra 45 minutes! After Haig assisted us, we finalized the deal with Kao, who, to my surprise, is also a motorsports fan. Overall, if it weren’t for Kao and Haig, I don’t think I would have returned to this dealership, but thanks to their outstanding service, they completely changed my experience for the better. Huge thanks to both of them for going above and beyond!

Bought a '22 MDX from this dealer in Aug, '21. - deltabravo

Bought a '22 MDX from this dealer in Aug, '21. I chose this dealer because they were the only one, at this time, given the shortage of vehicles, that had the MDX with the tech/adv packages we wanted, in our second color choice and they were only charging $2500 over MSRP (other dealerships were charging $4,000+ over MSRP) The dealership was clean, it was easy to get to, it was cool inside until they closed and turned off the air. I was still in the finance department after closing which the sun beats down on at the end of the day. The staff was friendly. They had air hockey which my wife and teenager kids loved. 4.5 stars, taking off .5 for turning off the air while customers were still there. 5 stars - it appears they use one of each model for test drives so that they could sell you another vehicle that had no test drives on it (ours had like 1.5 miles). I liked that. I don't want a car that's been test driven all over. 5 stars to the staff - all nice, friendly, and accommodating (up to a certain point) 5 stars to the finance department. The guy was nice. They met my comp pricing on add-ons that I wanted. I will complain about car pricing separately. Now, the not so good. 3 stars. They had one finance guy working, so at the end of the day, I was waiting a long time to buy my vehicle, so being there past closing was not my fault. 2 stars - The dealership had two mandatory add-ons - a brake light configuration/part change that flashes your brake lights briefly when you apply them. It's a good safety item in my opinion. Also, they pre-applied Permaplate on every vehicle, forcing you to pay for it. I would prefer to choose for myself rather than have them forced on me so that I could try to negotiate the price or go elsewhere. Not only were they selling over MSRP, but they were forcing items on you and charging a higher premium, getting more profit off of you. I don't like that. 3 stars - While there was a shortage of cars, so not their fault, like every other dealership, they jumped on the band wagon to grab a little extra cash, cashing in on supply and demand at the cost to the consumer. This is the cornerstone of all American business' today (in my opinion) and well within their rights, but that doesn't mean I have to like it. I asked for $500 off the price, it was refused. Basically, they would not budge on anything and I wasn't bringing in a trade-in and I was using Acura (American Honda) financing, so more benefits to the dealership and none to me. 3 stars - I was outside, shooting the breeze with our sales guy after our purchase - nice man - when I happened to notice that the weather stripping around the large moon/sunroof was coming out. I guess whoever was getting the vehicle ready for purchase, or when they were applying the Permaplate before purchase, didn't notice or bother to say anything about that very visible issue. This meant I already had to bring the car back for it's first fix and I hadn't even driven my car off the lot yet. They did give me an MDX loaner car for the warranty work. I did not hate my experience here, I just didn't like the sour taste left behind from some of the less than optimal treatment given the dealership's policies and sales tactics. I originally planned to give them a 3 star review, but if you take the average of what I did score, it's closer to 4.

Looking to purchase a Honda CR-V - CA_Jack

I came in early (20 mins. before regular sales hours), but was still eagerly helped right away. Everything went smoothly. Car exam, test drive, paper signing.

Joshua was very polite, knowledgeable and attentive. - oscarlopez31

Joshua was very polite, knowledgeable and attentive. He made it easy and we know enjoy a new Acura.

I had a wonderful experience with Irvine Acura. - jmgenovea

I had a wonderful experience with Irvine Acura. I was helped by Chris and Yiwen throughout the whole process. It went by smoothly and they made me confident in my decisions. I would recommend people to check out Irvine Acura even if you are not in the region!

Salesman very friendly and good natured, quick experience - joelster63

Salesman very friendly and good natured, quick experience with no hard sell. Happy outcome, great car

Friendly staff and a very clean dealership! - Honda

Friendly staff and a very clean dealership! I appreciate the little section to help keep kids from boredom. Thank you Christine for the great service!

The salesman ZHOU was professional and courteous. - helen143

The salesman ZHOU was professional and courteous. Made the buying experience a pleasure. I would recommend him as a salesman

Good staff and great customer service. - daejanee

Good staff and great customer service. Thank you for getting me into my dream car!

They were very communicative and extremely easy to work - Alferez.Ricardo

They were very communicative and extremely easy to work with. To top it off, they normally work with my credit union, so that was just a cherry on top of a great customer experience

Customer rep Gerardo was profesional , friendly ,honest - Lalore2

Customer rep Gerardo was profesional , friendly ,honest and upfront. The diagnostic results were explained clearly, and approval was obtained before starting any work. The end result was excellent, would highly recommend

They are friendly and respectful and doing your request - Matloza190

They are friendly and respectful and doing your request on time, I really appreciate their support. Thanks

Mike, my service rep is very knowledgeable very - Gisele.bonitz

Mike, my service rep is very knowledgeable very personable and treats. The customer very well..

Fantastic customer service and their waiting room is - egmail1

Fantastic customer service and their waiting room is comfortable and well stocked. They also have a driver if you need to be picked up or dropped off.

You have a good one with service consultant Diana Gomez - ddorff4653

You have a good one with service consultant Diana Gomez professional and friendly one of the best I have ever delt with..But, who ever made my appt. was hard to understand and rude...

Sean at this dealership was super helpful and is loving - man.sagna24

Sean at this dealership was super helpful and is loving the car now and glad I went here

Made an appointment for a service on my 2022 MDX. - Jfforbes52

Made an appointment for a service on my 2022 MDX. I was told I should have a tire rotation and alignment. I totally agree I always have at least rotation when oil is changed. The price for oil change, tire rotation and alignment was over $300.00 I believe $315.00. The oil change was $117.77. I thought the rotation and alignment was far to much. I called Americas tires and its $99.00 tire rotation is zero. I then received a call that my battery was low so they were putting it on a super charge? I've had 10 or 12 Acuras and they have always put in a new battery. I was told it would be up to as much as 3 hours to get this done. I waited in the waiting room and got angrier by the minute. I have had many service appointments here and it has steadily gone downhill. I have bought two vehicles from this dealership and brought a friend in who bought an MDX. I went in two days after he bought his MDX to buy and the salesman would not honor the price so I left and purchased in Sherman Oaks. Today I watched a woman get a ride home my friend who bought his MDX got a loaner car. I have received ZERO. I sat and waited for the battery to be charged. I have an appointment in Bakersfield on December 1st for the dentist. I now have an appointment for tire rotation $15. alignment $99 $10 off coupon $89. at Bakersfield Acura. I understand Ventura has higher prices. I just feel this dealership has no customer service and does not value in any way a reliable multi purchase customer. I am disgusted with the service. PS I will be trading in next year but will go elswhere.

No hard sales pitch, friendly staff, brightly lit and - Elita004

No hard sales pitch, friendly staff, brightly lit and comfortable atmosphere. Would recommend to friends and family. I love my new car, thank you. 👍

Very satisfied with the way we were treated very helpful - adr0442

Very satisfied with the way we were treated very helpful with the information that we received good customer service

This place is disgustingly horrible. - AZ buyer

This place is disgustingly horrible. Never do business with them. Before I bought the car, I made it clear that I was an Arizona resident and would need to Title and and Register it in Arizona and not CA. They understood and agreed. After I signed the contract is when everything changed. First they said they couldn't give me the MSO. Then they went back on their word and said they had to title it in CA. I finally got them to agree to send MSO to Arizona. After practically begging and pleading, six weeks later, they finally did. But these "geniuses" didn't sign it, or put my name on it, nor the lien holders. So AZ sent it back. But before they even got it back, they had already applied for CA title. So essentially they applied for titles in two different states at the same time. Which is a federal crime and state crimes in both CA and AZ. If I had known they were going to do this, I never would've bought the car from them. On top of all this, their communication was xxxx poor. And when I would hear from the finance manager, he would consistently contradict himself. Hard to believe he's been doing this for twenty years (or so he says) Stay away. Buyer Beware!