42 California Acura Dealers

I bought my first Acura from this dealership right after - Rabbitjz

I bought my first Acura from this dealership right after college, and had great memory, so I decided to try again. I recently had the pleasure of working with Christine Brown at Marin Acura, and I couldn't be more satisfied with the experience. She had a deep knowledge of the various model I was interested in, and was able to explain the difference in features. she was honest and straightforward, and made me very comfortable throughout the process. Jean-Pierre was also ease to work with on my paperwork, he was upfront about pricing, additional cost, and financing options, I didn't feel any pressure about him trying to upsell anything that I didn't need. I highly recommend Christine's service and this dealership.

Albert was very friendly answering our questions and - Alina

Albert was very friendly answering our questions and showing us what we were looking for. He showed us different cars and explained all the details

Thank you gabrielle she was very helpful with my second - dmeca1890

Thank you gabrielle she was very helpful with my second time being at this dealership

Every one of your employees i interacted with were just - DAVID_DEL65

Every one of your employees i interacted with were just top notch professional & very friendly

Waiting room is comfortable with hot drinks. - mabcheng

Waiting room is comfortable with hot drinks. The vehicle was completed in time. Staff were nice and professional.

Awesome service staff! - Gerald. S

Awesome service staff! Will in service has been my go to and he always treats me with respect and kindness. Jeff is the service manger and again EXCELLENT customer service I trust them with my car and they are always honest with me. I appreciate the service I have received the times I have gone in. Greg in parts is also extremely helpful when ordering parts and is very friendly as well as the greeter when pulling into the service drive. Will,Jeff,Greg is what customer service should look like! Thank you guys

Fast, reliable a and friendly service. - Carlos Ortiz

Fast, reliable a and friendly service. Honest and to the point. They don’t play the “salesperson” game. If you’re looking to buy a car, go with Tony Santana, Family Motors Acura.

This dealership made my first car buying experience so - Angel Love

This dealership made my first car buying experience so seamless we had the pleasure of meeting with April and she completely made sure we were comfortable and informed every step of the way. Thank you for your excellent service Acura Alhambra and extra shoutout and thanks to April! ☺️

Brought a 2024 Acura integra a spec here! - Antdoan123

Brought a 2024 Acura integra a spec here! Cheapest in the market in the black color way. Everyone here was so welcoming and accommodating, especially Dylan who helped finalized the pricing and answer any question on the phone before coming in! Thank you Dylan, Todd and Yiwen!

Kyle was not pushy and very courteous. - genie1885

Kyle was not pushy and very courteous. He was attentive to my needs. The dealer did best to accommodate my restrictive time and expedited the whole transaction.

Ken was very knowledgeable and professional. - Daveallen56

Ken was very knowledgeable and professional. He took the extra time to make us fee special.

Francisco Molina helped me purchase my second car from - Danie Navas

Francisco Molina helped me purchase my second car from the dealership. He is an outstanding person taking a lot of time to help me through the purchasing process. He was very thorough and patient and I would recommend him to anyone who wants to get outstanding service! Also a shout out to all the other employees that I came in contact were outstanding also!

Pretty good salesperson and excellent. - recella516@gmail.com

Pretty good salesperson and excellent. The best dealership in town. Come and see visit their dealership

I had a recall on my MDX, Brandon in Service Department - btuckerman

I had a recall on my MDX, Brandon in Service Department was great, he was helpful and kept me informed during the process, understood my need in a loaner and made it happen.

I was very happy with the dealership and very satisfied - Bruce

I was very happy with the dealership and very satisfied with the seller he was very helpful. Highly recommended

Stephen provided excellent customer service regarding my - J.C. Lopez

Stephen provided excellent customer service regarding my scheduled RDX maintenance. He thoroughly explained the process, vehicle’s issues, and options. Very professional and a good dude as well.

They were quick, clear and polite and fixed my Acura - Mcieply

They were quick, clear and polite and fixed my Acura without a hitch. I would recommend them.

They were respectful of my time. - livrmd

They were respectful of my time. They went over and above to gain my business. The paperwork went quick and smoothly. They delivered the car to my home.

Diana has always been great to me! - mathewfelix17

Diana has always been great to me! Thank you see you in the next couple of months!

Terrell was amazing. - Gabswill0302

Terrell was amazing. Very knowledgeable, efficient, kind, and helpful. He was not the typical pushy salesman. I came in to see if I wanted a specific car and test drive it. I had my dog with me and it was no problem he was very accommodating. I will definitely return when I am ready for another car. I highly recommend working with him.

Received notice my fuel pump for recall was in. - Rac502k

Received notice my fuel pump for recall was in. So I scheduled an appointment with their automated system, couldn’t get through to a real person. I arrived on time to be told they didn’t have the part. The service individual apologized for the mix up. This is the second time I’ve had an issue. The last time they did a warranty repair and had my car for three days. I received no phone calls from the service department. I had to continue to call to try and get through to a real live person. I eventually got my vehicle and was told that I was lucky that it was a warranty issue otherwise it would have cost me $3,500. Ever since the dealership was sold the service department performance, in my opinion, has noticeably changed for the worse. I will continue to use them for recalls and warranty work but as far as routine maintenance is concerned I have other choices. I’ve been going there for 5 years. They just lost me as a customer!

I cannot express enough how delighted I am with the - eddie914

I cannot express enough how delighted I am with the exceptional service provided by Raj during my recent car purchase. From the moment I stepped into the dealership, he greeted me with a warm and friendly demeanor, making me feel instantly comfortable. What truly stood out about Raj was his unwavering patience throughout the entire process. He never once pressured me into making a decision, allowing me to take my time to explore and test the vehicle multiple times to make sure it is the right one for me. His genuine interest in understanding my needs and preferences made the whole experience truly personalized and enjoyable. But Raj's dedication didn't stop there. When it came to negotiating the deal, he proved himself to be a fierce advocate for his customers. He went above and beyond to secure the best possible deal for me, making me feel like he was genuinely invested in my satisfaction. I was particularly impressed by Raj's commitment to customer service when he voluntarily stayed after hours with me to finalize all the paperwork. He demonstrated a level of dedication that is rare to find in today's fast-paced world, and it left a lasting impression on me. Without a doubt, I wholeheartedly recommend this dealership to anyone in the market for a car. And if you want a truly exceptional experience, look no further than Raj. His professionalism, sincerity, and willingness to go the extra mile make him the ultimate car salesman to work with. Thank you, Raj, for making my car-buying journey an absolute pleasure. You have earned a loyal customer, and I will be sure to spread the word to friends and family seeking a remarkable car-buying experience.

Bought a '22 MDX from this dealer in Aug, '21. - deltabravo

Bought a '22 MDX from this dealer in Aug, '21. I chose this dealer because they were the only one, at this time, given the shortage of vehicles, that had the MDX with the tech/adv packages we wanted, in our second color choice and they were only charging $2500 over MSRP (other dealerships were charging $4,000+ over MSRP) The dealership was clean, it was easy to get to, it was cool inside until they closed and turned off the air. I was still in the finance department after closing which the sun beats down on at the end of the day. The staff was friendly. They had air hockey which my wife and teenager kids loved. 4.5 stars, taking off .5 for turning off the air while customers were still there. 5 stars - it appears they use one of each model for test drives so that they could sell you another vehicle that had no test drives on it (ours had like 1.5 miles). I liked that. I don't want a car that's been test driven all over. 5 stars to the staff - all nice, friendly, and accommodating (up to a certain point) 5 stars to the finance department. The guy was nice. They met my comp pricing on add-ons that I wanted. I will complain about car pricing separately. Now, the not so good. 3 stars. They had one finance guy working, so at the end of the day, I was waiting a long time to buy my vehicle, so being there past closing was not my fault. 2 stars - The dealership had two mandatory add-ons - a brake light configuration/part change that flashes your brake lights briefly when you apply them. It's a good safety item in my opinion. Also, they pre-applied Permaplate on every vehicle, forcing you to pay for it. I would prefer to choose for myself rather than have them forced on me so that I could try to negotiate the price or go elsewhere. Not only were they selling over MSRP, but they were forcing items on you and charging a higher premium, getting more profit off of you. I don't like that. 3 stars - While there was a shortage of cars, so not their fault, like every other dealership, they jumped on the band wagon to grab a little extra cash, cashing in on supply and demand at the cost to the consumer. This is the cornerstone of all American business' today (in my opinion) and well within their rights, but that doesn't mean I have to like it. I asked for $500 off the price, it was refused. Basically, they would not budge on anything and I wasn't bringing in a trade-in and I was using Acura (American Honda) financing, so more benefits to the dealership and none to me. 3 stars - I was outside, shooting the breeze with our sales guy after our purchase - nice man - when I happened to notice that the weather stripping around the large moon/sunroof was coming out. I guess whoever was getting the vehicle ready for purchase, or when they were applying the Permaplate before purchase, didn't notice or bother to say anything about that very visible issue. This meant I already had to bring the car back for it's first fix and I hadn't even driven my car off the lot yet. They did give me an MDX loaner car for the warranty work. I did not hate my experience here, I just didn't like the sour taste left behind from some of the less than optimal treatment given the dealership's policies and sales tactics. I originally planned to give them a 3 star review, but if you take the average of what I did score, it's closer to 4.

5 STARS FOR THE SERVICE DEPARTMENT. - R E

5 STARS FOR THE SERVICE DEPARTMENT. Let’s start off with that. They treated us really well for 8 years with 4 cars. Great people. Now on to SALES: I was looking forward to a new RDX as I had a 2014 before, but unfortunately I was disappointed this time. Of course, inventory is tight all over. I looked at the German brands plus Lexus and Volvo. In the end, I still really liked the RDX. Unfortunately they didn’t have the trim and colors I wanted, and wouldn’t budge on price of the higher trim. At least they aren’t adding $2-3,000 of bogus “paint protection” like some dealers are. Still, BMW and Audi offered discounts for military and using their financing. So I wound up ordering a new BMW X3 M Sport, in my color preference for less money than an RDX A Spec Advance. And the X3 doesn’t have a track pad. I do believe this dealership is good most of the time for most people, they just wouldn’t work with me this time. I will miss the excellent service department staff at Acura. Please do take your car to them for service, they will treat you right.

We purchased our 2020 Acura TL at Kearny Mesa Acura and - Rick_E

We purchased our 2020 Acura TL at Kearny Mesa Acura and have returned exclusively for service ever since due to the high professionalism and fair treatment by Mike Fentress and the whole service department team. Would recommend Kearny Mesa Acura to anyone.

Oscar Solis and Julio did a great job helping get the - Kris

Oscar Solis and Julio did a great job helping get the best deal for my car. I'm happy with my car.

Always a pleasant experience with a nice waiting room and - JoAnn Y42

Always a pleasant experience with a nice waiting room and relatively quick service! I’m not afraid to go in there!

Horrible experience. - janeenwoods

Horrible experience. Make promises they have no intention of honoring. I was mortified at how I was treated after being a loyal paying customer for over 5 years and 2 vehicles purchased there. Still waiting for Service Managers Marks call after 3 weeks.