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Kearny Mesa Acura
San Diego, CA
155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 155 reviews
May 11, 2026
I am so very disappointed with the new dealership and its decisions to "improve" things. I have bought a couple of my 9 Acura's from this dealership and I have chosen to take my cars from Chula Vista all the decisions to "improve" things. I have bought a couple of my 9 Acura's from this dealership and I have chosen to take my cars from Chula Vista all the way to this dealership for service for many years but now, I cant even make an appointment for service. Your new "improvements" to AI and only AI is horrible. I have been calling for weeks just to make an appointment for service and no go. I have left several messages and nope!! not gonna happen. I will not beg anyone to do business with them. Its pretty obvious to me that you no longer want to do business with me and probably many other people. I don't know how you expect anyone to do business with you when you are not available to you customers. I will find someone else who would appreciate my business. More
by bonbon6114
Employees Worked With
Sean Weaver
August 14, 2025
I came in for a transmission fluid change, expecting it to take over an hour. The team got me in and out in a little more than 30 minutes. Prompt and friendly service. to take over an hour. The team got me in and out in a little more than 30 minutes. Prompt and friendly service. More
by djpadilla
Employees Worked With
Brian Robitaille
August 14, 2025
Mike at Kearny Mesa Acura was extremely helpful in getting my car in for servicing and getting me a loaner car when originally I stated that I didn’t need one. getting my car in for servicing and getting me a loaner car when originally I stated that I didn’t need one. More
by smarkowski2
Employees Worked With
Mike
August 12, 2025
Great service and comfy waiting area where you can work or relax and help yourself to some complimentary coffee/snacks. I feel good about bringing my car to a place I can trust. or relax and help yourself to some complimentary coffee/snacks. I feel good about bringing my car to a place I can trust. More
by davewill45
Employees Worked With
Alex , Sean Weaver
August 10, 2025
Sydney was very helpful as we were visiting from out of town and in a precarious predicament with possibly extensive repairs to our transmission. Mike our service rep offered a loaner while we were in town town and in a precarious predicament with possibly extensive repairs to our transmission. Mike our service rep offered a loaner while we were in town which was an unexpected surprise. Our fix ended up being an inexpensive software update but we really appreciated Mike getting us in and getting our car completed so we wouldn’t have any issues on our drive home. More
by PHX travelers
Employees Worked With
Mike
August 07, 2025
Brian was nice, professional and provided excellent customer service. He explained well what was done to the car and how to avoid issue moving forward. customer service. He explained well what was done to the car and how to avoid issue moving forward. More
by cohen004
Employees Worked With
Brian Robitaille
July 21, 2025
Brian Robitaille has been my service advisor for about three years now. He an outstanding Service Consultant with outstanding customer service skills. He is truly knowledgeable about my Acura maintenance three years now. He an outstanding Service Consultant with outstanding customer service skills. He is truly knowledgeable about my Acura maintenance issues; Over the years Brain has taken the lead to resolve my Acura issues. More
by Michele
Employees Worked With
Sean Weaver
