572 Arizona Used Car Dealers

Matt S the service manager went above and beyond any - James O

Matt S the service manager went above and beyond any expectations I had as I was traveling from Dallas when my transmission started acting up and he fought to get everything covered under my extended warranty and did the work in a timely manor. He also gave me daily updates while waiting for the parts to get in.

We had a great experience at Jones Ford! - M45anderson

We had a great experience at Jones Ford!! The entire staff were great to work with.Tim, Tim and Aaron were very courteous. Tim Kinzer was a pleasure to work with as he jump through all the hoops that were needed to get us in our new to us Truck!! For your next vehicle purchase I recommend giving them a call!

Inconsistency, non-transparent practices… discrimination… - Nathaniel.romero99

Inconsistency, non-transparent practices… discrimination… cannot service car with serious defects that will kill others on the road! They cannot verify my vehicle and had to contact NHTSA along with NNA consumer affairs. Currently getting ownership verified than requesting factory inspection paperwork… will update review soon!

It looks like they will set a schedule for the customer - John16az

It looks like they will set a schedule for the customer to show up but not inform the customer it's been delayed. I brought my car in at 9am, it is now 3pm (for a recall fix of a windshield). I was told it should only take 1-2 hours once the windshield company shows up. The tech said the company contacted him at 8:30am and said they overbooked. He just told me this @ 3:08pm. He had info before my appointment but didn't think to notify me. I am very upset and disappointed with the service department.

Friendly and helpful sales people, No high pressure - Hankhill7979

Friendly and helpful sales people, No high pressure tactics. Tony did a great job, and got me in and out without delay.

Buying a car at Chapman Mazda with Cally was an entirely - double u double u

Buying a car at Chapman Mazda with Cally was an entirely different experience than what I had at the big corporate dealerships. The difference with a smaller, family-owned dealership really comes down to the people. Not only was Chapman able to beat the “big boys” on price, but the experience itself was what truly set them apart. When I shopped at a large dealership for my first plug-in hybrid, I had a lot of questions about the battery during the test drive. The salesperson’s response? “Do I look like a mechanic?” Needless to say, that didn’t inspire confidence. Cally, on the other hand, went above and beyond. He had me pull into a parking lot and spent over 35 minutes walking me through every feature of the car, every button, every setting, and even how to fully use and customize the infotainment system. His knowledge and patience made me feel confident about my purchase. The communication at Chapman was also night-and-day compared to the big guys. At the other dealership, I never knew who I was texting or emailing, one message was all lowercase, another in bold Times New Roman, another short and clipped. It felt messy and unprofessional, and the worst was the ChatGPT crafted email that contained false information about their incentives. At Chapman, I worked directly with Cally (sales), Michael (sales manager), and Amir (finance). Every interaction was professional, transparent, and respectful. When it came time to talk numbers, we had a straightforward back-and-forth conversation that was refreshingly honest. No games, no pressure, no getting shuffled around to different “mystery” people. The big dealership actually got upset with me because I wouldn’t agree to buy a higher trim that I hadn’t seen or driven, and they didn't want to give me time to consider my budget. At Chapman, I was treated with respect the entire way through. If you’re tired of the corporate runaround and want an honest, knowledgeable, and respectful car-buying experience, I can’t recommend Chapman Mazda and Cally enough.

Christopher Davis at this location is definitely a - levymatthew420

Christopher Davis at this location is definitely a ROCKSTAR!!!! I would buy another vehicle from him in a heartbeat.

Arizona Best Cars has amazing finance options and all - Tod Baker

Arizona Best Cars has amazing finance options and all their vehicles are super beautiful. The staff is very respectful and I highly recommend doing business with them!

Had a great experience with Colin, Michael and the team - Psych.mike

Had a great experience with Colin, Michael and the team at Beemer Haus. I didn’t feel pressured at all. They were transparent with their pricing and answered all of my questions. I did purchase! Love my new car. I would recommend!

Steve, Jason and Jeff were very knowledgeable and - waelbebawy

Steve, Jason and Jeff were very knowledgeable and helpful, they made our experience pleasant. I highly recommend BMW and I will be back for more cars.

Very professional dealer who went out Of their way to - Rcas1212

Very professional dealer who went out Of their way to give me a great deal and Free me from my vehicle lease early.

This review is about the Chapman dealership for Dodge ram - longshotconger

This review is about the Chapman dealership for Dodge ram Chrysler Jeep. I saw on their advertisement on their web for a ram 2500. It was a 2014 ram longhorn and I was interested in it. I called and talked to the salesman Quinton Middlebrooks who explained the vehicle to me and we set up a date and time for us to meet and go over what was required for me to purchase this 2500 Ram Long Horn. I arrived at Chapman Chrysler, Ram, Jeep in Scottsdale Arizona. The truck was already pulled up in front of the sales area for me to look at up close and personal . Clinton is a relatively new salesman for Chapman Dealership and he was very attentive and answered all my questions. If he was not sure about the answer he immediately checked with another salesman to make sure he had the correct answer. We went for a test ride in the most beautiful used truck I have ever seen. Upon returning to the dealership I was directed to his office and began filling out the application to start the buying process. You’re the time I was at Chapman dealership. I was introduced to other people in their south and area and also with the finance department and was offered copy. Anything else that I needed? Everyone was very professional very friendly and any questions I have they took my application and came back and we started the process of moving forward. I had a 2004 Ford pick up that I was going to use as a trade-in and they took it in at the mechanic area service area check it out and put a value on the trade-in as the talk went on. I was never pressured to buy this truck. I was always treated in the most professional manner that I would say was the best buying experience of an automobile that I’ve had in my entire life and I have bought a lot of cars. Clinton was always Johnny on the spot making sure that I knew exactly what the status was in my application if there was anything else they needed, and I was making sure that I was comfortable and a very relaxed, friendly professional dealership.i am happy to say that I am now the proud owner of a very clean 2014 Ram 2500 Long Horn which has a lot of extras on it including a 5th wheel hitch. After the sale was completed Clinton gave me the keys and then personally sat inside the truck and went over the different features of my truck making sure that I understood how they operated and pointing out a lot of the features that I was not aware of. I was given a complete CARFAX report at no cost and also a list of what was included in my truck. The dealership accepted my trade in and Clinton was there to assist me in transferring my personal property into my Ram 2500. His immediate help in making sure that I had the best experience I have ever had. Thank you Clinton and Chapman Dealership for working with me and making sure that I had a terrific experience. I will recommend Clinton Middlebrooks and Chapman Dodge Chrysler Ram Jeep Dealership to all my friends and family.

I had a very frustrating experience with Carvana. - avb

I had a very frustrating experience with Carvana. The vehicle I received was delivered without antifreeze, making it unsafe to drive. As a result, I had to spend an entire day at a service shop for pressure testing immediately after delivery just to make the car roadworthy. This should never happen with a vehicle that is advertised as inspected and ready to drive. On top of that, I discovered a golf-ball–sized hole punched into the plastic panel on the rear door, which was not disclosed in the vehicle listing. I submitted a claim to have this addressed, and it was denied. When I called to raise these concerns, the only resolution offered was to return or exchange the vehicle. However, those options do not reasonably address the situation. I do not want to return or exchange the car now that it is finally running properly. All I asked for was some compensation for the significant time lost and inconvenience caused by being sent a car that was unsafe to drive and inaccurately advertised. The lack of accountability here is extremely disappointing. Safety issues and undisclosed damage (I think most would agree a hole is different than a scratch or ding) should be taken seriously, and customers should not be left bearing the cost—in time or money—of problems that should never have occurred. I expected much better from a company that promotes convenience and quality control.

Had a great experience purchasing, my new 2025 toyota - mrubio01480

Had a great experience purchasing, my new 2025 toyota tundra. Went smooth Thanks to Will Hill at bell road toyota for making it a smooth process!

We stopped in last week to check out the Atlas models on - dhammitt3278

We stopped in last week to check out the Atlas models on the lot and get a feel for them in person. We worked with Seth, and he was awesome. Welcoming, honest, friendly, and not pushy at all. He took the time to walk us through multiple vehicles and was genuinely willing to help us find something that matched our needs and wants. At the time, they just did not have anything on the lot that checked most of our boxes, so we agreed to stay in touch and keep an eye out for new inventory or price drops. No fault of Seth whatsoever, we ended up finding the exact make, model, and color we wanted at another local dealership, and the pricing there was attractive enough to move forward. Even though we did not purchase from Ken Garff this time, based on our experience with Seth and the dealership overall, I would absolutely give them the first shot at earning our business next time. Professional, pleasant staff, and a great low pressure experience. Give them a try.

So far my experience has been great from Nate. - Rolland

So far my experience has been great from Nate. The salesman kids gonna go far in life, other than that I’ve dealt with Anne in the service department and I’ve had a transmission filter, change and fluid flush and oil change as of right now I’m happy if I ever need real service and something fails on my truck and things are just as good I will update. I hope they stay as good as they’ve been thus far cause that would be great to find a place so well keep up the good work guys and gals.

I bought a Pontiac Vibe from this Dealership and it was a - Chuck

I bought a Pontiac Vibe from this Dealership and it was a Great Buy. Price Was Fair. I would buy another car 🚗 from them if I needed one. Thank you for being there for me. I was not there longer than 30 minutes doing paperwork. God Bless you and your Business. Sincerely Chuck

What a rip off the service dept. - scott

What a rip off the service dept. is, $245 diagnostic check on a item I took in for warranty, I even gave the the code it was showing and as a courtesy they checked other items and charged me the fee. NEVER GOING BACK! I love Chevy Hate Chapman.

AJ helped me to understand about the features of the car, - girish p

AJ helped me to understand about the features of the car, He spent good amount of time to make sure I understand all of the functionalities of the car by demoing them. It was great working with AJ to finalize the car that was looking for.

Learn from my mistake, DO NOT buy a used vehicle from - draker9500

Learn from my mistake, DO NOT buy a used vehicle from Acura Tempe. The reconditioning/maintenance that was done was so sparse compared to how they presented it to be. I have photos taken within a few days of taking delivery, the engine air filter is dirty, the coolant level is below the low level, the oil drain plug is leaking and the cabin air filter is extremely clogged with debris. Did they even really change the oil like they said they did? Any average person would expect this from a private party or a shady dealership but would expect a more thoroughly inspected/reconditioned vehicle from a high line dealer. What did they even do before they sold me a vehicle? A 3 point inspection? On top of all of that, they don’t offer any other assurances other than the standard 15 day, 500 mile warranty which is required by Arizona. Seems like the used car department just wants to take a trade, change the oil (maybe), detail it and then list it for sale at full retail price. YOU’VE BEEN WARNED. STAY AWAY FROM BUYING A USED VEHICLE FROM TEMPE ACURA!!!!

They sold me a2017 Chevrolet Equinox which has had major - jstutzman738

They sold me a2017 Chevrolet Equinox which has had major structure damage and never disclosed that fact to me. I wouldn't have bought it had I known. I test drove a Chevrolet Impala which I figured out was also wrecked. This is a scamming low down so called dealership. They are deceitful and dishonest. They pray on people that have bad credit. Liar, Liar, pants on fire. One hour deal means they rush to close the deal and convince people they actually got a big break. Sure if you like 21.0% intrest rate and being used.

Paul Fernandez was a great deal of help to us in buying a - Daearreokn

Paul Fernandez was a great deal of help to us in buying a Kia Carnival. Not many of these vehicles produced so far and this one happened to be close to us at a VW dealer. Didn’t matter that it’s not his specialty, he knew the vehicle top to bottom and helped us learn all the features. He made our deal happen in under 3 hours financing and all. Immediate responses and well done video/photo documentation to help us feel comfortable to travel and get it. Kept his cool through a major hiccup where we were accidentally told the vehicle was sold and were quite upset. Paul was apologetic and assured us we would still get our beautiful car! This guy was honest, this guy went above and beyond to get everything done so we could get exactly the financing we needed. We call him Cool Guy Paul around here now and you should too.

Great Service, they truly came through with a good deal, - gerardo

Great Service, they truly came through with a good deal, after a rough start..great service from Lemuel and everyone..

My Experience with Mercedes Benz of Tucson I recently - Harald W

My Experience with Mercedes Benz of Tucson I recently purchased a new vehicle from Mercedes Benz of Tucson. Unfortunately, my experience was far from satisfactory. The salesperson lacked adequate knowledge about the product, which became evident during the delivery process as he was unable to explain essential features of the car. Several months later, my car was broken into at the Home Depot located at 7677 E Broadway Blvd, Tucson, AZ, around 3:30 PM. Although the perpetrator left empty-handed, the driver's side window was shattered, leaving glass scattered throughout the interior. While waiting for the police, I contacted Mercedes Benz of Tucson to inquire about dropping off my car and obtaining a loaner vehicle to handle insurance matters and arrange for a rental car. The service advisor consulted with the service manager, who ultimately denied my request. When I brought the car to the dealership the following day and explained the situation to the service advisor, she informed me that they do not handle insurance claims and that customers must pay out-of-pocket. I reluctantly agreed to this arrangement, resulting in me paying more than the insurance estimate. A few days later, the dealership replaced the driver's window but failed to clean the interior of the door. Consequently, glass fragments rattled whenever I closed the door or drove over rough terrain. Several weeks later, when they replaced additional parts damaged during the break-in (such as the steering wheel), they finally removed the remaining glass shards. However, in the process, they damaged the trim strip on the driver's door. Although the service advisor initially denied responsibility, she eventually acknowledged the damage and ordered replacement parts. Simultaneously, an A service was performed on the vehicle. Upon picking up my car and driving it home, I noticed a strong smell of hot oil emanating from the engine compartment. Upon inspection, I discovered an oil spill over the engine. Weeks later, the service advisor informed me via email that the new steering wheel had arrived and asked to schedule an appointment. I explained that I was out of town and would call upon my return. She responded by saying she would contact the insurance company due to my delayed response, which seemed inappropriate. Upon returning to the shop for the steering wheel replacement and trim strip repair, I discovered that the cruise control switch on the new steering wheel was not functioning. After leaving a message for the service advisor and receiving no response, I sent an email. She replied to the next day, claiming that the technician had checked everything. Nonetheless, the car had to return to the shop once more. I also discussed these issues with the service manager, but the conversation proved fruitless. I am convinced that my vehicle did not receive attention from a trained technician, nor was there any quality control involved in the repairs. In summary, my experience with Mercedes Benz of Tucson was highly unsatisfactory, marked by inadequate product knowledge, poor service, and subpar repair quality.

Dealer lied - Tmark

Dealer told me the car has no defects. Car was shipped to me . Passenger window was broken. Contacted the dealer and was told it worked at the dealer. Checked carfax and Sarasota Mercedes worked on the car and they told me they could Not fix the window. Thus the dealer lied When I called the owner he did nothing

Vanessa is great at getting you what you're looking for. - Theschoolofrouse

Vanessa is great at getting you what you're looking for. Professional and trustworthy person, showed a lot of compassion towards my elderly mom.

Never heard a word from this dealership at all, or not... - Mima

Never heard a word from this dealership at all, or not even a phone call. Terrible service

Kory was so helpful and really made sure we get... - Alexandriareeg

Kory was so helpful and really made sure we get comfortable with our purchase. After driving the car home, I noticed a sensor was off and contacted Kory. He responded immediately and was able to give me a time to get the car sensor fixed. He has been awesome through this car buying process, and we appreciate him working hard to make us happy customers! Thank you Kory! We 10/10 recommended Blueline and Kory for your car buying needs!

My wife and I had an amazing experience as first time - Awet G.

My wife and I had an amazing experience as first time Porsche buyers. Dylan Young was always pleasant to work with, patient, knowledgeable and above all transparent. He took the time to educate us so that we were more than comfortable with our purchase. I’d like to also point out that the experience was just as good, if not better after the car rolled off the lot. The service department (Jordan!) is top notch and Dylan kept in touch (even after we moved out of state). Would love to come back when it’s time to get another one!

Justin was my 'Service Advisor'. - yonkee3

Justin was my 'Service Advisor'. I appreciate Justin explaining to me why certain repairs need to be done on my vehicle and he's always willing to answer any questions I may have pertaining to up coming repairs that might also need to be done. Aside from being a very nice person to do business with, I also appreciate his honesty. Donna