41 Arizona Mazda Service Centers

Fantastic service. - mazdaloco

Fantastic service. New tires. Great work, service and customer service. Super Nick Santarsiero strikes again. Thank you for having been my dealer for the past 27 years. Miguel Alonso

By far the best customer service experience. - Yvette

By far the best customer service experience. They updated me consistently on my vehicles status and went above and beyond to ensure I understood the process of the repairs. Truly an overall positive experience. Thank you Luis

Were very professional and courtesy and great for - Carol

Were very professional and courtesy and great for reaching out to let you know hoe your vehicle repair were coming alone and on time when they said it would be ready thank you and have a beautiful bless day

Everything went smooth and there was no hassle. - awaggo1

Everything went smooth and there was no hassle. They adjuster and all the office personnel were great

Great service! - Michael

Great service! Had a major car repair, and they were professional and fair. Highly recommend!

Extremely pleased with your technician, very - ldjaqua

Extremely pleased with your technician, very knowledgeable answered all my questions and explained everything very well.

Work was performed very well and took less time than they - Michael

Work was performed very well and took less time than they predicted. Bailey was excellent to work with. Dealership was spotless and service area is well layed out

I went here on May 14 for routine maintenance on our - dw441021

I went here on May 14 for routine maintenance on our CX30, and was assisted by Steve S. I have worked with him before and was very satisfied, and on this latest occasion, I was even more satisfied! Steve made me feel special, and made the experience awesome with his knowledge and friendliness. A++++!

Excellent service, very attentive, I can’t say enough on - billyz6565

Excellent service, very attentive, I can’t say enough on how I was treated and the excellent service we received, thank you Mr.Bradley

They know customer service - JDP

I can't say enough good things about this dealership. On my drive from Iowa to Scottsdale this year, I hit a "major" pothole on Hwy 54 in the Texas panhandle. It blew a hole in my right front tire, and put a big dent in the rim. I drove 200 miles to Albuquerque where I was able to replace the tire. They told me that I should replace the rim as soon as I could because they had difficulty getting it to hold a bead. When I got to Scottsdale, I checked Mazda dealerships in the area, and found that there are three. I went to the first one, which was only a mile from me. I waited for fifteen minutes at both the service and the parts counter, and nobody came to help. I went to the next one, which was closer to me than Berge. There the parts department told me that they couldn't get me a new rim until April 10th. Since I'm driving back home on March 23rd, that wouldn't work. I then went to Berge,the dealer farthest from me, hoping for the best. The parts manager, Ryan Ploof, checked and said it would take until April 10th to get the rim, but then asked me if he could look at alternatives for me. Of course I said yes! He came back 15 minutes later, and said he could get the correct rim (just a different color) by the next day. I said, please go ahead and order. I then went to the service department and talked with Paul Rupp. I explained the situation to him, and he scheduled me to get the new rim installed in two days. At the same time, he said they would handle the recall that was out on my 2019 Mazda 3. Took the car in today. The new rim was installed, and the recall service was completed. I can't say enough good things about Ryan, Paul and the team at Berge. Thank you!!

I purchased my dodge avenger at mazda. The purchase and... - ARivera0207

I purchased my dodge avenger at mazda. The purchase and sales experience was excellent. Kudos to the sales department. My issue was every experience I had with the service department was ridiculous and a drawn out process. Ranging from 2 hour waits for a simple oil change to waiting 2 weeks for repairs to be accomplished and being threatened to have my rental taken away because it was not going to be covered even though it was the dealerships fault my car messed up. I will not recommend this dealership to anyone even though the sales staff is amazing and friendly, the service staff is crap.

I would highly recommend Chapman Mazda Service Department - igoad

I would highly recommend Chapman Mazda Service Department and especially the service manager Justin. He is the most helpful, accommodating and knowledgeable automotive service manager! He is so willing to take any step necessary to ensure that our vehicle was serviced and to ensure it was repaired. He is extremely kind and kept us updated on the progress of our service. I have lived in Phoenix all my life and by far Justin is the best and kindest service manager I have ever dealt with. Awesome job, Justin!

watch out - kim2016

So the good news is this dealership is closed. My last service visit for an oil change resulted in the service advisor coming out to the customer lounge to tell me the car needed a number of service items. When I pointed out three of those recommended service were completed at my prior visit with them, the service advisor excused himself. Fifteen minutes later he tells me the mechanic failed to check their computer records. What a load of “bull”.