46 Arizona Kia Service Centers
Service is on point. - Ren
Service is on point. Friendly an helpful staff. Easy a simple appointment set up an answer phones when u call the first time. Help full an very nice.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Chris was courteous honest and met the delivery date of - Bosaw59
Chris was courteous honest and met the delivery date of my car. Everything was repaired correctly and the budget was accurate.
Warranty Administrator
Service Manager
Assistant Service Manager
Mr. Dave Loper was very kind and comprehensive throughout - ChrisC4P
Mr. Dave Loper was very kind and comprehensive throughout the process. He kept me informed of the status of the vehicle. Thank you Dave!
Barbara bloss was very helpful, she got me all the - ceceliafrady
Barbara bloss was very helpful, she got me all the information I needed and did an outstanding job in customer service. Thank you
Prompt service. - pieoflife27
Prompt service. There were some issues that were unresolved but the sales person tried his best
My visit to the dealership was for an upgrade on - plummerlinda80
My visit to the dealership was for an upgrade on anti-theft software recall. The Center has been renovated since I was there last and it's very nice, so clean and comfortable (esp. the ladies' room) Coffee and snacks available and plenty of space to sit and read or watch TV as I waited. I was informed along the way how things were going with my car. They finished before the specified time and they made sure EVERYTHING was working as it should before I left the dealership. Very comfortable and reassuring for me to continue to use KIA PRESCOTT VALLEY on 5600 E Market St,
My 2013 Sportage had a check engine light appear. - cactusjimaz
My 2013 Sportage had a check engine light appear. My first thought was that this would end up costing me lots of time and money. My service advisor, Tyler K. was extremely forthright about everything. In the end, after running an OBD scan and other testing it was a false check engine reading. I paid nothing (zero) dollars for this visit to the service department. It is so refreshing to work with honest people. I could have been charged for any number of services but not so at Sands. Thank you Sands Kia! You have a customer for life.
Service Consultant
Great experience they do fantastic work and there - denisepolley
Great experience they do fantastic work and there customer service is outstanding would recommend them for sure
The service was pretty quick and efficient. - Jake
The service was pretty quick and efficient. I appreciated being kept in the loop. I expected to spend some time in the lobby so I brought my work with me, but it didn't take long to be back on the road. Will be coming back for my next service.
Brian has always been very helpful and answers all my - klaforest76
Brian has always been very helpful and answers all my questions; takes care of issues and is always courteous.
Excellent customer service from intake to completion. - dub2
Excellent customer service from intake to completion. The service admin Jorge kept me informed and updated on the process. The only negative was that this service center supposedly was one of the centers in the Dignifi financial group but when I went to pay for my service this wasn't the case.
Everyone was great. - Francisriddle08
Everyone was great. We were kept in the loop with all the progress. Our experience was professional at all levels from intake to dismantling and putting the car back together and then painting.
Dylan is the best ! - Carly
Dylan is the best !!! Always awesome He is respectful and very knowledge of my vehicle
The service department is very poor, as other people have - Barry Stevenson
The service department is very poor, as other people have already mentioned in other reviews. Good luck speaking to anyone on the phone about a service-related issue! They don't answer their phone, and they don't bother to call you back. After several efforts to speak to someone there about a simple question I had and not receiving any replies, I am done with Jim Click Kia. Extremely frustrating after buying a new car from them in February of 2023.