52 Arizona Buick Service Centers

By far the best customer service experience. - Yvette

By far the best customer service experience. They updated me consistently on my vehicles status and went above and beyond to ensure I understood the process of the repairs. Truly an overall positive experience. Thank you Luis

I have been a customer at Earnhardt for more than ten - baileycab6

I have been a customer at Earnhardt for more than ten years, I have always scheduled my appointments through Mr. Ifill, he has always favorably resolved any issue that I have had from oil changes to having my engine removed and replaced, and now this lateness issue with my vehicle has been resolved. Thanks, Earnhardt; Thanks Mr. Ifill for your service.

My agent was professional and had great knowledge of what - Sam.lapadura

My agent was professional and had great knowledge of what my job required. I would definitely recommend him .

Was very satisfied with AutoNation Collision Center - steve

Was very satisfied with AutoNation Collision Center Tempe. Bryant was my contact and he did an excellent job of keeping me informed at least once/wk as to the progress of the repair. AutoNation did a great job in repairing & matching the paint.I would definitely recommend them

Extremely pleased with your technician, very - ldjaqua

Extremely pleased with your technician, very knowledgeable answered all my questions and explained everything very well.

Special shout out to Luis Aziles for helping me with my - nsdelong

Special shout out to Luis Aziles for helping me with my rental car return and being super kind and understanding of the situation. He was a life saver and very professional and kind!

Service personnel very welcoming. - PHX-Tim

Service personnel very welcoming. Service was as promised and on time. When I purchased my Enclave I also bought the maintenance service and that was handled without a hitch. So my service visit was no charge, as expected. I only wish I received the multipoint inspections checklist sheet with my paperwork when I picked up my car. The car only has 15k miles on it so I was not expecting any wear items to be an issue but it would have been nice to get that sheet like most dealers do. Overall, very satisfied.

The service dept at Royal is extremely busy, I got a - Conrad

The service dept at Royal is extremely busy, I got a timely response from a service adviser Tim McDonald and shared my concerns with my truck. They have set up a appointment to look at more of the root cause of the problem and are providing me with a loaner.

Service writer Brandon Record has been very thorough in - Davedutra

Service writer Brandon Record has been very thorough in explaining the service needs and costs on my SUV and Service Manager Adam Hensley is very knowledgeable in the mechanics of my vehicle. I bought a 2016 Acadia and brought it in for a vehicle checkup. Brandon has helped me schedule return visits to fit my schedule and Adam has been a wealth of knowledge answering many questions about my “new” to me suv while supporting Brandon. We appreciated the shuttle service. Thank you Guys Dave Dutra ‘16 Acadia SLT AWD owner

Andrew service writer and the mechanic diagnosed a very - Nat

Andrew service writer and the mechanic diagnosed a very difficult to find noise and fixed the problem. Very impressive. Fantastic mechanics.

Took my truck in for couple warranty items, I was... - hogar1115

Took my truck in for couple warranty items, I was frustrated at the lack of attention to detail completing work to the point of sell the truck and find a new dealer but my service advisor Charity Marriott was great and really went a step above where others had failed, She made me feel Confident in her ability to make sure this type of stuff did not continue happening. Had the truck sold for what I thought was a fair price and I still do, but her commitment to me that things would change made me keep my truck and continue my relationship with Yates. Yes the work was all done and done correctly just not the first time. Thanks again Charity You really did make a difference for Me.

I had THE BEST experience with Coulter Roadside - Nireekal

I had THE BEST experience with Coulter Roadside Assistance because Tom was my guy and showed up early, delivered honest and helpful feedback & turned something super stressful to deal with into something that was done in less than a couple of hours, hassle free and beyond professional and kind! I HIGHLY recommend Tom from Coulter Roadside Assistance for any of your roadside needs. Tom deserves all the praise, promotions and raises as he was the most honest Cadillac technician I have ever encountered. I've owned a Cadillac since 2012 living in 3 different states and most ALL the Cadillac service technicians I have dealt with will do everything to upsell, charge extra, etc. and it's a disgusting tactic that is still used even in 2022 to scare and gaslight women into paying upwards of 100's of dollars for repairs they simply don't need. Tom set an awesome example for any of the bottom feeding service technicians who will say anything to get more $ out of their customers. TOM IS THE REAL MVP!!!!!!

Amazing Service - Meg81

We are loyal customers and will continue to buy from this dealership. The service department is top notch, Dallas is friendly and knowledgeable. He makes it easy for us and takes the extra steps

Friendly and straight forward service, attentive and - jerod h

Friendly and straight forward service, attentive and responsive, and will be my first choice for future purchases and my go to for services.

First rate service. - mboyd

First rate service. Quality sales personnel. Great location for sales and service. Quality in stock of vehicles.

good estimate and quick work professional attention to - bcembree

good estimate and quick work professional attention to detail. a a a a a a a a a a a