52 Arizona Buick Service Centers

They communicated with me during the whole process. - kauffman9

They communicated with me during the whole process. They seemed to work as quickly as possible. The car looks great!

Brought in for service . - Delacerda10

Brought in for service . Very fast turnaround had my suv back within a few hrs

Service was excellent. - bolderk25

Service was excellent. All employees were very knowledgeable and helpful. I would definitely recommend the Collison Center to anyone.

This is my first collision repair situation, but I do not - MG guy

This is my first collision repair situation, but I do not know how the repair process could have been any better. I can not say enough about the way I was treated during this repair. Specifically, Casey Alexander was the perfect point of contact. He kept me informed on a timely basis and stayed on top of my repair to insure all that was estimated was completed as promised. He rapidly informed my insurer when there was unseen damage that needed to be addressed. In a word, he "went to bat for me" to insure my Honda was done right! He made me welcome to come back should there be any unanticipated issue connected to the collision. Thank you again Casey Alexander.

Great, friendly service! - Kim G.

Great, friendly service! Convenient, fast and honest service. So much easier than taking it in for repairs. Saban was helpful and friendly!

Tim has been nothing but a great service provider with - jdbushard

Tim has been nothing but a great service provider with top notch customer service. I’ve had a couple issues with my Sierra and he had them fixed under warranty, no questions asked & back on the road in no time. 10/10 recommend. PS- bring 6 bucks with you for the cafe. Best deal in town.

Service personnel very welcoming. - PHX-Tim

Service personnel very welcoming. Service was as promised and on time. When I purchased my Enclave I also bought the maintenance service and that was handled without a hitch. So my service visit was no charge, as expected. I only wish I received the multipoint inspections checklist sheet with my paperwork when I picked up my car. The car only has 15k miles on it so I was not expecting any wear items to be an issue but it would have been nice to get that sheet like most dealers do. Overall, very satisfied.

Working with Jay and Susan in service has been a very - T1time

Working with Jay and Susan in service has been a very good and pleasurable experience. Their over the top customer service is exceptional. Both show the best professionalism and kindness one can expect. Thank you for the great service.

Service writer Brandon Record has been very thorough in - Davedutra

Service writer Brandon Record has been very thorough in explaining the service needs and costs on my SUV and Service Manager Adam Hensley is very knowledgeable in the mechanics of my vehicle. I bought a 2016 Acadia and brought it in for a vehicle checkup. Brandon has helped me schedule return visits to fit my schedule and Adam has been a wealth of knowledge answering many questions about my “new” to me suv while supporting Brandon. We appreciated the shuttle service. Thank you Guys Dave Dutra ‘16 Acadia SLT AWD owner

Andrew service writer and the mechanic diagnosed a very - Nat

Andrew service writer and the mechanic diagnosed a very difficult to find noise and fixed the problem. Very impressive. Fantastic mechanics.

Took my truck in for couple warranty items, I was... - hogar1115

Took my truck in for couple warranty items, I was frustrated at the lack of attention to detail completing work to the point of sell the truck and find a new dealer but my service advisor Charity Marriott was great and really went a step above where others had failed, She made me feel Confident in her ability to make sure this type of stuff did not continue happening. Had the truck sold for what I thought was a fair price and I still do, but her commitment to me that things would change made me keep my truck and continue my relationship with Yates. Yes the work was all done and done correctly just not the first time. Thanks again Charity You really did make a difference for Me.

I had THE BEST experience with Coulter Roadside - Nireekal

I had THE BEST experience with Coulter Roadside Assistance because Tom was my guy and showed up early, delivered honest and helpful feedback & turned something super stressful to deal with into something that was done in less than a couple of hours, hassle free and beyond professional and kind! I HIGHLY recommend Tom from Coulter Roadside Assistance for any of your roadside needs. Tom deserves all the praise, promotions and raises as he was the most honest Cadillac technician I have ever encountered. I've owned a Cadillac since 2012 living in 3 different states and most ALL the Cadillac service technicians I have dealt with will do everything to upsell, charge extra, etc. and it's a disgusting tactic that is still used even in 2022 to scare and gaslight women into paying upwards of 100's of dollars for repairs they simply don't need. Tom set an awesome example for any of the bottom feeding service technicians who will say anything to get more $ out of their customers. TOM IS THE REAL MVP!!!!!!

Amazing Service - Meg81

We are loyal customers and will continue to buy from this dealership. The service department is top notch, Dallas is friendly and knowledgeable. He makes it easy for us and takes the extra steps

OUTSTANDING! - Greg

OUTSTANDING! Service and Sales team are exactly that. They work as a team to solve customer issues which create customer loyalty. Shane Terry Service Consultant 5 stars, Steve Lancucki Service Manager 5 stars, Wagner "Waggy" Harrigan 5 stars! This goes for all the hard-working staff from the service greeters, the receptionist, and the gentleman who takes your payment. This is just a 5 Star company with whom I will continue to do business with!

Autumn was very helpful and great communication. - TammyAZ

Autumn was very helpful and great communication. My vehicle was completed in the time frame expected.

Even traveling from imperial valley you were ready for my - Steve

Even traveling from imperial valley you were ready for my appointment and had my truck in and out as planned and I was back on the road. Thank you for your professional service