I had an excellent experience with all staff involved in - mschonfeld85
I had an excellent experience with all staff involved in our recent purchase of an LC 500 convertible at Arrowhead Lexus. Our sales consultant Kyle Walker was incredibly responsive and helpful from the time I built the car online to when I left the dealership. Bobby Evans, Technology Consultant, spent quite a bit of time with me in the car showing me all of the electronics. I had a follow up phone call with him today and he was equally as attentive and patient with my dumb questions. Also, we noticed an imperfection in the 3M PPF and the sales manager not only apologized and not argue, but promised to replace the 3M PPF and fix any related paint issues immediately. This is a new relationship but so far I'm blown away by the level of service, respect and responsiveness. It's what you would expect when buying a premium vehicle.
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