Derek Deckens

Derek Deckens is a great salesperson. Very knowledgeable and helpful. Most of all a good person. I highly recommend him. Very knowledgeable and helpful. Most of all a good person. I highly recommend him. More

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Derek is an amazing person! It was my first time buying a car as a college student, and I didn’t know much about the process. However, Derek made sure I knew my car’s true condi It was my first time buying a car as a college student, and I didn’t know much about the process. However, Derek made sure I knew my car’s true condition (I brought a used 2010 Lexus RX350) with a clear explanation, without making me feel pressured. With Him, I was able to test-drive and get a pre-purchase inspection. In addition, Derek allowed me to defer payment for 1 week. I have been to almost all the Japanese car dealers in Tucson, but Derek at Lexus Tucson provided the best experience, and I was able to get a reliable car while still in school. Are you also a college student buying your first car? I highly recommend Derek! More

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Derek was excellent at addressing all of my questions and attending to the my geographic needs. We engaged on some personal history knowledge of living in western Tucson. He facilitated issues in that the ca attending to the my geographic needs. We engaged on some personal history knowledge of living in western Tucson. He facilitated issues in that the car had not been fully prepared for sale the first time I indicated interest in purchase. I felt he was 100% there to assist my evaluation of each step in the purchase.and would recommend him specifically to to anyone whom I was refering to Lexus of Tucson for a Toyota purchase. More

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Hands down the easiest purchase ever. I couldn’t give Derek Dekens (sales), and Dave (finance) enough praise. It was an actual pleasure buying my new car. Kudos to the owner of Royal Grou I couldn’t give Derek Dekens (sales), and Dave (finance) enough praise. It was an actual pleasure buying my new car. Kudos to the owner of Royal Group for a great staff. Friendly, no pressure attitude. I wish more dealers would adopt this business model. Thanks again Derek for completing my dream garage. More

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Had the pleasure of working with Derek at Lexus Speedway to purchase my first Lexus, after owning 3 German cars. Unfortunately the Lexus I purchased only lasted 6 weeks before I was rear ended and totaled. to purchase my first Lexus, after owning 3 German cars. Unfortunately the Lexus I purchased only lasted 6 weeks before I was rear ended and totaled. Called Derek and informed him of this and he was very helpful in getting me back in the drivers seat! The dealership worked with me to make everything happen in a timely fashion. Also have to give the service department high marks as they have been very helpful to my wife with her NX . Would definitely recommend Derek and the dealership to anyone. More

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Not only is this location very nice & extremely accommodating for car services, the staff is great too! We upgraded to a newer model of the Es300h and was blessed to work w/ Derek. He was profe accommodating for car services, the staff is great too! We upgraded to a newer model of the Es300h and was blessed to work w/ Derek. He was professional, personable and overall a pleasure to work with. Grateful customers! - Joshua & Stephanie More

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Everyone is friendly and attentive, very organized and clean facilities. Can really tell customer satisfaction is priority. clean facilities. Can really tell customer satisfaction is priority. More

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Im from Los Angeles and Derek went above and beyond to help me with purchasing my vehicle. Sent me pictures of everything and super honest. I could not have asked for such stellar service. Thank you Derek help me with purchasing my vehicle. Sent me pictures of everything and super honest. I could not have asked for such stellar service. Thank you Derek. Give this man a raise. More

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Tommy P. and Dereck D. were very professional, courteous and helpful in working with us on the purchase of our new Lexus. Afterwards, Josh S. spent over an ho and Dereck D. were very professional, courteous and helpful in working with us on the purchase of our new Lexus. Afterwards, Josh S. spent over an hour with us showing all the key details of the car before we departed. David D. in finance was very helpful in the finance transaction. We love the car and Thank You to the Royal Dealership for all of their efforts. More

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Outstanding customer service from an honest salesman. Derek made the purchase a breeze. We met, he’s was early and prepared, had a conversation and a quick test drive. He found the vehicle I wanted and q Derek made the purchase a breeze. We met, he’s was early and prepared, had a conversation and a quick test drive. He found the vehicle I wanted and quickly (less than 30 minutes) helped me purchase a vehicle. He went out of his way to meet me at the other location to see the BMW I was after. I could not be more pleased with this experience. I will only use him for my next vehicle needs. Thank you Derrick. More

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