I am dealing with a difficult situation with a 2019 - Jesse Aranda
I am dealing with a difficult situation with a 2019 Infiniti QX60 3.5-liter engine. I am dealing with a possible $10K to $15K engine problem and needed the help of a patient and helpful person to share information that is honest and accurate. I found him at Infiniti on Camelback - his name is Anthony Gonzalez - he was busy at the moment that I walked in, and he did not hesitate to offer his help. He took time to listen - understand - and serve me in a way that made me feel confident about what to do next. I never felt ignored of dissatisfied with his service. His method of giving attention and getting things done is so smooth and natural - I would trust him with anything he says. He is a customer service - Gold Medalist. What an asset for Infiniti on Camelback. So glad I had that experience. The Service Director Russ Schwartzman is a people person and understands how to lead and set an example for his people. You can't go wrong with these kinds of amazing people serving your needs. These are 5 plus star people. Thank you so much for all your help....
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