33 Alabama Kia Service Centers

Heather was so professional and patient with us. - Suni

Heather was so professional and patient with us. She helped us making the right decision and despite for us taking long time to make decision, she worked with us and make our journey smooth. I really recommend her and if I could give her more than 5 stars, I would.

Very fast and friendly service. - ginnyalaine

Very fast and friendly service. Easy to make appointments and to work in the lobby. No issues.

I was greeted within five minutes and with a smile. - lovablelin65

I was greeted within five minutes and with a smile. The representative was helpful and friendly.

Great job always putting the customer first I really - cashup00

Great job always putting the customer first I really appreciate the help great job would love to do business in the future

They took care of me in a timely manner. - mfranklin4

They took care of me in a timely manner. The staff was very friendly and imformative..

The worst dealer ever. - cejcpa

The worst dealer ever. Service dept. will not answer the phone. Five weeks to replace wheel sensor.

Think twice before you buy a car here. - Craig

Think twice before you buy a car here. The service department operates on a first come, first served basis. They refuse to take appointments even though their website says that they do. The two times I called they have told me they have waits of 1 1/2 and 4 hours. So just plan to spend a half day there even if you are going in for an oil change. Of course, if you don't live in Decatur, take into account that the wait time may be considerably worse by the time you take to drive there. One thing is obvious, neither the service department nor the salesman care if you will ever be back.

Warranty Work - Cathy Speir

Took my Kia Soul to Crown Kia to have warranty work done on it. It was done in a very timely manner. Will gladly be going back for all my service work.

The service department is top notch. - roderickthomas24

The service department is top notch. Monica goes above and beyond to make sure you’re at ease

Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021

Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama

Always feel that I am treated fairly at this location.... - CHAygood0

Always feel that I am treated fairly at this location. Been buying vehicles from this location for a long time. Mostly good experiences with these folks.

Hughes Auto service Fixed my Hyudai, the part was put on... - boingy1

Hughes Auto service Fixed my Hyudai, the part was put on wrong then they charged me again to put the right part on when the manager agreed to waive the service charge, the charge was on the bill anyway. Also Dean Team Hyundai did not fix my service problem back in November when they first had, said they did not have time.

My best experience today was dealing with Ms. - mtawanya

My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your vehicle. Bless you on your new promotion from service to sales. It will be hard to find someone else to walk in your shoes. Keep up the great work!!!!

I do not recommend you to take the car over there they’re... - Bikila1591

I do not recommend you to take the car over there they’re gonna overcharge you with diagnostic and repair And they got horrible horrible customer service seems like they don’t really care about overcharging people

Nice professional group that was willing to work hard at - triplejpirates

Nice professional group that was willing to work hard at getting my family in a safe dependable car

Brought my vehicle for routine service. Nicole was super... - Mary

Brought my vehicle for routine service. Nicole was super friendly and informed me every step of the way. She goes above and beyond to make the experience exceptional.