29 Alabama Hyundai Service Centers

Heather was so professional and patient with us. - Suni

Heather was so professional and patient with us. She helped us making the right decision and despite for us taking long time to make decision, she worked with us and make our journey smooth. I really recommend her and if I could give her more than 5 stars, I would.

Very kind people. - A Stroud

Very kind people. Thanks for their service and knowledge and prompt service to get the job done.

So far so good. - LL3RD

So far so good. Everything seems to be working like it should. Riding like a new one.

It was really good It was really good she helped me an - Ladyjay11.jb

It was really good It was really good she helped me an got me taken care of about my car

This is our third Hyundai purchased we have been very - Abrazeau50

This is our third Hyundai purchased we have been very happy with the dealership with our purchase and service. Our grandson has our first Hyundai and we have the other two

This is my second Hyundai, purchased the first one in St. - jeanninegallagher185

This is my second Hyundai, purchased the first one in St. Pete, FL. I have been coming to Bentley Hyundai for five years. I am 78 years old, 2016 Accent has only 46,000 miles on it. With the good advice, help, guidance and services of Hyundai, I plan to keep this car, till death do us part. I live on SS of course, and they work with me on maintenance costs that does not AFFECT my 10-year/or 100,000 mile guaranty. I do not miss one maintenance and going to get service is an ACTUAL pleasant experience. Even when the guarantee has expired, I still plan on taking my car to the dealership due to the excellent reverence and attention I receive when I go there. Thank you Bentley service crew.

I really enjoyed my service provider Layla Crump. - Tshara1989

I really enjoyed my service provider Layla Crump. She was a great help helping me to purchase some tires a few weeks ago and also helping me with my oil change today. Highly recommend her for your service needs ❤️❤️❤️

Warranty Work - Cathy Speir

Took my Kia Soul to Crown Kia to have warranty work done on it. It was done in a very timely manner. Will gladly be going back for all my service work.

I just want to show appreciation for Cindy Darby in the - Ebonyivory39

I just want to show appreciation for Cindy Darby in the service department. She goes above and beyond. I have had dealings with her for years. She's very respectful and knowledgeable. I usually won't even get my car serviced if she isn't there because she knows how I like things because she has been dealing with me so long.

Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021

Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama

Service is better in Decatur - Maxwell

Excellent service: quicker than expected; less expensive than anticipated; and a loaner car to boot. Will stick with University Hyundai of Decatur - great service, less cost.

Hughes Auto service Fixed my Hyudai, the part was put on... - boingy1

Hughes Auto service Fixed my Hyudai, the part was put on wrong then they charged me again to put the right part on when the manager agreed to waive the service charge, the charge was on the bill anyway. Also Dean Team Hyundai did not fix my service problem back in November when they first had, said they did not have time.

We had two bad experiences from Hyundai of Dothan, was - palm3975

We had two bad experiences from Hyundai of Dothan, was told we needed a battery when we took it for oil change and there was no warnings from the electronic dashboard previously a 2022 Hyundai Palisade it was driving perfectly prior bringing it in, another time took it in for oil change and picked it up and before we could leave parking lot it was miss firing, took it back they said nothing was wrong, and obviously when it was not drivable, very bad service,

A car repair story hard to believe. - hiker82688

I have a 2017 Hyundai Elantra that I purchased in tuscumbia AL. One day on my way to Birmingham my car started making an extremely strange noise and vibration to the point that it was scary to drive. Long story short I bring it to this dealership in Jasper and ends up an extenstion cord got caught in my drive train and destroyed everything inside. $4000 worth of damage. Yes you heard right, AN EXSTENSION CORD! Anywho luckily State Farm insurance handled it comprehensively. That being said this dealership was extremely thorough with the repairs. It took 3 weeks to get my car back but they took their time to make sure the job got done right! It came out perfect bumper was fixed and car rides better then it did when I first bought it. However once my girlfriend sits in the car she points out to me a big red stain on the passenger seat and then I notice a cigarette burn on my seat! I was outraged! Mistakes do happen though, people spill things it happens. The manager said none of the mechanics smoked and it could possibly be the mechanics at the body shop they sent it to. Now I know what your thinking why would I go to a dealership where this happens and why is this guy giving them 5 stars. I'll tell you why. Because once I brought it to their attention without question they took care of it IMMEDIATELY! I had a loaner car ready when I got there so I could run my errands for the day. Even though the manager (Walt Ackerman) was convinced it wasn't his staff that made the burn or stain he still took responsibility for it because of two reasons. 1. He understands the customers needs come first. 2. He understood regardlesss of who caused it I left the car with his establishment and they were responsible and he immediately stood behind his company's name. Within 4 hours the car was fixed and he even gave me a free full tank of gas for my troubles. This is what it's all about, was I mad my interior was what I thought was ruined? Of course! I was livid! But everyone makes mistakes we are all human what was important is that the Manager Walt did the right thing took responsibility and solved the issue without hesitation and when I see that I think that's the best quality you can look for in any form of a store. If he cares this much about fixing a Mistake imagine how much he cares about putting customers in good cars with good deals attached to them. Although a mistake was made I have never seen such diligent and incredible customer service! Hyundai should really recognize this man as one of their best representatives. Also I would like to give an honorable mention to the woman who runs the service department (by herself!) Melinda. I noticed some people in the waiting room talking about how she seemed unapproachable and stern. However that's not the case at all. I was able to actually have a human conversation with her while waiting for my car and she was an extremely nice person! The reason why she may seem stern and unapproachable is because she's the only one working there! SHES RUNNING THE ENTIRE SHOW ALL BY HERSELF AND SHE DOES A xxxx GOOD JOB! Even though she does it all on her own she gets everything done perfectly and she was extremely organized and tended to any need I had while waiting even though she was dealing with atleast 5 other customers. She never stops moving and I never seen her take a break but regardless when she was moving she was getting things done! I hope the owner of Jasper Hyundai sees this so they understand how hard Melinda works for them and they should really consider hiring her some help, even if it's part time. At the very least a raise is due! I'm not saying Melinda can't handle it trust me she can! But I think I speak for all people when I say we all can use a little help sometime. So moral of the story if your looking to get a Hyundai of get your Hyundai serviced and don't want to deal with idiots and you don't want to have to worry that your car is going to be fixed correctly go to Hyundai of jasper. However on your way there watch out for extension cords on the road! 😂

Lauren Chapman in the service department should be - Ebonyivory39

Lauren Chapman in the service department should be recognized for her hard work. No matter what issues I have had when I purchased my daughter's car, she was always respectful and knowledgeable of the situation. I thank her so much for her kindness.

Service team is great sales team does not honor commitments. - That guy

Superior Hyundai had a salesman who sold a Saab mode 93 to my dad and gave him a free oil change and detail then refused to honor the commitment. Superior had a a salesman named Randall who promised a detailing and oil change with a Saab model 93. My father asked me to take it to the dealer for its maintenance. I called to make an appointment with the business to get these services done and came at my appointed time at 10:00 on Saturday April 30 2016 and was told that the sales manager had said they would not honor the commitment for a detailing. I went to have a discussion with The manager and he told me no salesman should be making a sale on an "as is" "no warranty" car and proceeded to tell me to review the paperwork in which Randall had noted an oil change only. Randall had given us a card with his name and "free detail" written on the back as a coupon and had made a verbal reckoning with my family for the free detailing. When I told him this he said that that kind of promise is the reason Randall is no longer with them - in other words I know he probably told you this but screw you I don't care and we got rid of him for similar reasons. Basically what I got from him was that the contract is a military style contract and if it isn't in my writing in not going to care about it. I know we will probably never get the detailing, it's simply the arrogance of the dealership and the principle of the matter: I just want someone to know that this is how they do business and please be aware. One of the things I have the least use for in this world is a liar and it has been my experience that that's exactly what your going to get out of Superior Hyundai's sales team and that the management, apparently, will be there to defend their lies. They have lost any future possibility of business from me or my family and all over a detailing. Maybe I'm living too far in the past but I feel that I should honor any commitment I make to someone whether I have written it down or told them that I will do it. If you won't do whatever it is then don't tell me that you will... I can guarantee I will never do business with them again and will encourage others to seek their transportation elsewhere after this happening - word of mouth is a powerful tool. On a positive note - the service team was great - courteous and professional. I'm not looking for them to honor the commitment anymore - honestly even if they offered to honor their commitment I wouldn't accept after this I really want people to know.