Dean Bock
Dean Bock at Mitchell Hyundai
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Dean Bock

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.7
244 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

8 yrs, 8 mos

4.7

244 Reviews

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244 Reviews of Dean Bock

June 02, 2024

Dealership Rating
Employee Rating

Excellent service and supportive staff, time, parts, services, place, attitude, attention adaptability to what I needed More

by Luis Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

Jun 03, 2024

Mitchell Hyundai responded

Thank you for your business and your review. Please come back soon.

May 31, 2024

Dealership Rating
Employee Rating

Mitchell Hyundai’s sales representative, Alex Mercilliott was professional with attention to every detail and made our car buying experience an easy process! The entire team at Mitchell Hyundai was helpful a More

by mikedubose1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher, Alex Mercilliott

May 31, 2024

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We look forward to serving you in the future.

May 30, 2024

Dealership Rating
Employee Rating

Got first oil change, hour and half later had to ask about truck. Was never let know it was finished More

by MINCHEW.SILAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leticia Villasenor , David Norris

May 30, 2024

Mitchell Hyundai responded

Sorry for the delay, sometimes our detail department cannot keep up with the number of vehicles. We are always striving to reduce wait times. Thank you for your service and your review.

May 28, 2024

Dealership Rating
Employee Rating

I love Mitchell Hyundai! ! Great service and great people!! I have not bought anywhere else in years and will not!! More

by jama.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher , David Norris, Mitch in Service and Tom in Finance

May 28, 2024

Mitchell Hyundai responded

Thank you for your service business and your review. Come back soon.

May 25, 2024

Dealership Rating
Employee Rating

Job well done. Was in a good timely manor. Respectful and answered questions. Consider of time More

by HARRISONPAMILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

May 25, 2024

Mitchell Hyundai responded

Thank you for your review. Please come back soon.

May 25, 2024

Dealership Rating
Employee Rating

Good job glad they were able to fix my problem. I was happy to know they did a thorough check More

by DIANABRASCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

May 25, 2024

Mitchell Hyundai responded

Thank you for the opportunity. We look forward to serving you in the future.

May 24, 2024

Dealership Rating
Employee Rating

The salesman we dealt with was very shady and we just left the dealership without considering them as a contender in our car buying experience More

by DREWYATES64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

Mitchell Hyundai responded

We are deeply concerned that you had an issue with one of our sales associates. I would like to speak with you concerning this issue. We never want a customer's experience to be less than extraordinary. Thank you, Fred Sneed Gen Mgr. please feel free to call an discuss. 334-308-1670

May 23, 2024

Dealership Rating
Employee Rating

Dean was friendly The service I received was horrible. I will never ever return again. More

by MSTIAJ29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amber Fisher

May 25, 2024

Mitchell Hyundai responded

Thank you for your review. This is highly unusual that we drop the ball like this. Our service manager will be with you first thing Monday to rectify the situation. Thank you again.

May 27, 2024

Mitchell Hyundai responded

Good Morning, I am trying to see what happened here and I am having difficulty locating your account with us. Can you please reach out to me at mdeese@mitchellauto.com or 334-308-1670 so I may assist. I apologize for any mishaps here at our dealership and would like to know how I can resolve the problem. Mitch Deese Service Manager mdeese@mitchellauto.com 334-308-1670

May 23, 2024

Dealership Rating
Employee Rating

I have purchased three vehicles from this dealership and for good reason: 1. Sales experience is easy and good value for trade-in. 2. Service department is thorough and very efficient. 3. All the staff i More

by sruxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Mitchell Hyundai responded

Thank you for your kind words and your review. We look forward to serving you in the future.

May 22, 2024

Dealership Rating
Employee Rating

Very good at squeezing me into their schedule when I bring vehicle in on my off day. More

by LUN00HEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natalie S. ; and Mitch D.

May 23, 2024

Mitchell Hyundai responded

Glad we could make it work for you. Please come back soon.

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