76 Alabama Ford Dealers

Great service as usual . - akali78544

Great service as usual . Easy to do business with. Very concerned with my problem thanks

Have used this dealership for 12 yrs , always completely - mike.craven13

Have used this dealership for 12 yrs , always completely satisfied ! Wouldn’t go anywhere else

Jacob was very responsive and thorough with all requests. - scottcpfs

Jacob was very responsive and thorough with all requests. I live out of state and they made this purchase very easy and seamless.

I had a great experience, very nice salesman that went - marvynrsanford

I had a great experience, very nice salesman that went there and beyond to make my purchase experience great.

Need to seriously watch out for these people. - 08ramguy

Need to seriously watch out for these people. They will try and rip you off around every piece of paper. Got one key with vehicle battery is definitely low sales person new it at time of delivery didn’t seem to care. Tried getting new battery and he completely ignored us the following day. Like he said you bought it. My fault for not getting it in writing and allowing them to have me sign nothing owed before even checking everything out.

Took my 3500 ram in for recall on fuel pump two weeks - captcarlosfoss

Took my 3500 ram in for recall on fuel pump two weeks later picked up to find scratches on my door and red clay in carpet and floor Matt’s on passenger and driver side also truck smelled like cigars, stunk. Also had a trouble light on that wasn’t there before management pretty much said that’s how it was when I dropped off. Do not take your vehicle there for any reason management sucks they pretty much trashed my truck..

I ask several questions about the truck ie; How to start - JL

I ask several questions about the truck ie; How to start the truck, how to put it into 4 wheel drive and some other questions. They pretty much told me to figure it out. I have never had this kind of response when purchasing a new vehicle.

My experience at Tony Serra Ford in Sylacauga was - cabernie

My experience at Tony Serra Ford in Sylacauga was outstanding. Greg McDonald. My sales person went above and beyond to find me the right Ford F150, that I was looking for . I couldn’t be happier with my truck and I would recommend anybody looking for a car or truck to look up Greg McDonald at Tony Serra Ford in Sylacauga, Alabama.

Excellent as usual! - dsraptor

Excellent as usual! Service was top notch. The video of the service is very helpful and the attention to detail is great!

Great team and they ensure all of your needs are met in a - speedyheald

Great team and they ensure all of your needs are met in a timely matter!

Service was great, listen to my concern explain what the - shelystaley

Service was great, listen to my concern explain what the problem was, and correct it. Service was great.

Low pressure sales. - Daniel

Low pressure sales... the vehicle was ready to go...Michael was very helpful and knowledgeable

Great folks to do business with. - janda87

Great folks to do business with. They had the exact vehicle I was looking for and made the buying experience pleasant and easy.

Service of my F250 super duty. - Andrewl813

I have been to Ed Sherling a few times and the guys in the service department went above and beyond to accommodate me. They have worked with me on the price of the service, they have done an oil change without an appointment. I was on my way to fish a tournament and got a nail in my tire, and the service rep went in the back and plugged my tire so I could get on the road. I have had multiple problems with a big named service company and they have tried to ruin my truck. I will not go back to anyone else except Ed Sherling. Also, the guys who work in the parts department are awesome too. They have gone above and beyond to find the right parts when I have needed them. They are also going to order my lift, tires and wheels for my truck. I recommend you get to know the employees at Ed Sherling Ford and let them get to know you. Ms. Sherling called me tonight and asked me about my experience at her dealership. I told her that I will not be taking my truck to anyone else while I am in Enterprise. She asked me to tell her if I ever have anything negative to say, I told her that I would. I believe if you want good service, you need to get out and introduce yourself and deal with people face to face. Just for calling me, Ms. Sherling will have my business and you should give them a fair shot at earning yours.

By far the absolute best experience I have ever had in - joeburrell52

By far the absolute best experience I have ever had in getting repairs on my 2019 F150 King Ranch. From the General manager Tony Russell to the service manager Terry Reese. I was taken great care and I didn't even buy my truck from them. Sunny King is the best of the best and will always be my first stop when I'm ready for service or to buy another vehicle.

PROFESSIONAL JOB - rgmullen

ALL EMPLOYEES WERE VERY PROFESSIONAL AND KIND. THEY DID WHAT THEY SAID THEY WOULD DO. THEY WERE HAPPY TO ANSWER ALL QUESTIONSAND DID NOT RUSH.

Great company. Recommend highly. I cannot think of enough... - jimchevy3

Great company. Recommend highly. I cannot think of enough nice things to say about this dealership. Everything was explained fully. Prices were easy to get. I did not have to give my soc sec number just to get the price. Follow up has been great. Salesperson has called more than once. I even get my first oil chanhe free!

Great experience! - peterrabbit

I recently went to Collier Ford. I showed up a few minutes before they were to close, but Mr Byron Taylor was extremely pleasant regardless. He was extremely fair in pricing, trustworthy, considerate, and easy to work with. I plan to use his dealership for my car maintenance. I am extremely picky as to whom I recommend, but I recommend him without reservation.

no one in charge - ford123

The dealership has changed ownership several times in recent years. The current line up is HORRIBLE! The service manager in particular. He insulted my wife and lied about the work he did to my vehicle. My brand new vehicle, I'd only had for six months was requiring repairs. Based on what I've seen I would not buy or have anything serviced from these people they are incompetent and rude. Makes me regret buying a having traded a Hyundai for a Ford.

Bought a new Edge from John Carpenter. - Eric Smith

Bought a new Edge from John Carpenter. Coudln't have been more pleased. Very hospital and kind. If you want to work a dealership, I recommend John Carpenter for you.

Purchase of A New Car - CLT

I just purchased a Lincoln MKS from King Ford Dealership. I was very pleased with the service of everyone that I dealt with. David Breedlove was the salesman that assisted me through this process. He was very kind and very knowledgeable of the vehicles that I looked at and test drove.. I would certainly recommend this dealership to anyone that is looking to purchase a new or used vehicle.

Great job - David_huges

We were treated with respect and Mr Sales took the time to help us find the right truck for our family. Enjoying my new ride

Very Disappointed. - Sherrie

Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.

Outstanding Customer Service - PVinson

This car dealership went above and beyond to make sure my needs were met and made my experience phenomenal! I would definitely recommend this dealership for all of your needs.

The salseman was helpfull not pushy and very personable. - JMPENNINGTON

When I bought the car, one of the extras i liked was the active backup lines. this was a major sale point to me. When I re-synced the system the active lines went away. Both dealers said that this vin did not come with the active backup lines. and I could not get them without a $2000 dollar upgrade. How were thy there in the first place? Apparently the required hardware and electronics are there. What would it take to install the active backup lines, again. Keep in mind within 6 months some one is going to crack the system. Ford should be making the profit on the active backup lines upgrade. again the hardware is there and functions I used it for 3 days before I reset the system. I am in essence being told that I have lied about the situation. This does not bode well customer relationship. the Salesman Bill was great!

Bought new Ford 500 in 2005, faithfully allowed them to... - mikecottonhill

Bought new Ford 500 in 2005, faithfully allowed them to perform service every time service was required by manual. Never notified about brake recall. Still no notice about gas tank technical service bulletin. Tires rotated incorrectly. New service writer unfriendly.