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i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin

Berlin, MD

4.7
137 Reviews
Call Dealership (443) 659-8736

10420 Old Ocean City Boulevard

Berlin, MD

21811

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137 Reviews of i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin

October 15, 2024

The staff and the receptionist were wonderful to work with. Very clean and comfortable waiting area. More

by cricket2530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.D.
Report | Print
October 15, 2024

Service dept was very friendly and took care of my jeep gladiator battery replacement. Also the shuttle service was great. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KD
Report | Print
October 11, 2024

The dealership is great. My service person unfortunately was not so good she did not communicate with me at all. Hopefully next time it is better. More

by klandon3365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Report | Print
October 10, 2024

Got me in quick and loaned me a car while it was being serviced. Everyone was polite and courteous More

by Artteet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh
Report | Print
October 09, 2024

Great support from Katie, my service rep. Quick turnaround on oil change and tire rotation More

by tboyle.terp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Report | Print
August 25, 2023

Everything went fine, was there for an oil change. There should not be a minimum word count on a review, then you get a stupid sentence like this one More

by jessicahein2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh
Report | Print
Aug 28, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin responded

We appreciate the opportunity to assist you, Jessica! Let us know if you need anything! ♥ (Sorry about DealerRater's word count requirement 😅)

August 02, 2023

Service staff were helpful and friendly making my first time using this dealership a breeze. More

by Ornurse79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Taylor
Report | Print
Aug 08, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin responded

We're glad we could assist you! We hope your vehicle is treating you well and we're here if you need anything else! ♥

August 01, 2023

Fantastic customer service, exceeded our expectations and completed the scheduled work on time. Outstanding experience and we look forward to using your Jeep service department again in the future. More

by leet1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh
Report | Print
Aug 08, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin responded

Great to hear! Please reach out to us if you ever need anything else! ♥

August 01, 2023

Outstanding customer service I would like to thank faith in the service department for our help More

by jwm503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh
Report | Print
Aug 08, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin responded

Thank you so much for sharing your experience with our dealership! Let us know if you need anything! ♥

July 27, 2023

Very professional salesman. Accommodating and not pushy. Parts and service were friendly, and professional. Facility is modern and clean. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Abbott
Report | Print
Aug 08, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin responded

Thanks so much for your feedback for our team! Please reach out to us if we can ever be of any additional assistance! 😊

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