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i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin

Berlin, MD

4.7
137 Reviews

10420 Old Ocean City Boulevard

Berlin, MD

21811

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137 Reviews of i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin

October 31, 2024

The team worked hard at identifying, and fixing a steering issue with my Power Wagon. KD and Mike communicated with me daily on their progress until the issue was found, and fixed. I was very pleased More

by jberenbach
Recommend Dealer
Yes
Employees Worked With
Mike, service manager and Kd service rep.
October 30, 2024

Took care of the update and repair of the backup camera in less time than originally anticipated. More

by Cheftby58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service
October 30, 2024

Super friendly and responsive. Got my vehicle done in a timely manner and addressed all my concerns More

by Kevinob18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
October 30, 2024

Excellent communication from faith from start to finish . Was honest about the repairs needed , fit me in promptly and executed my major repair swiftly . Kept me informed throughout the process and my jeep i More

by Emiller21842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Taylor
October 29, 2024

Warranty work done on time and professionally. I have had great service from this dealership. More

by jolynch57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh
October 29, 2024

Great as always. . We use him everytime we come back. Bought many car from him he always great to work with. More

by RICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JACKIE
October 28, 2024

Friendly. Service was on time. They rejected an expensive procedure that was not necessary. I appreciate that. More

by Jrboardman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh
October 26, 2024

Karen was very nice and helpful but the problem with my truck was not able to be fixed because my computer on my truck didn't work with yours. It's a hit and miss things that will take try and error to fin More

by Dodge truck
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen , Andrew Stombaugh
October 26, 2024

Went in for an oil change and tire rotation. They told me they could not do a tire rotation bc my lugs were swollen. So I went down the street to wainwrights and they said my lugs were fine. Thi More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Stombaugh
October 25, 2024

Found oil puddle on steering column and dog house, no dash lights or tailights that night (I had to reset), seat and mirrors adjusted for a midget. Nothing good to say. More

by 0311chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
2
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