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i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin
Berlin, MD
137 Reviews
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137 Reviews of i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin
April 05, 2021
All the people at the dealership were Very friendly. They weren't pushy at all.. my salesman was Alan Booth he was very honest and asked what he could do to make me happy .it was closing time and all the pe weren't pushy at all.. my salesman was Alan Booth he was very honest and asked what he could do to make me happy .it was closing time and all the people worked after hours to make the sale happen. They made sure I was happy. He even called a few days later to check to see if I was happy and asked if there was anything else he could do. I wasn't planing on buying a brand new jeep at the first place I stopped to look but because of their service and quality I didn't have to go looking anywhere else. More
by kimdoughty64
Employees Worked With
Alan Booth , Andrew Stombaugh
February 28, 2021
I had a horrible experience at Magees Auto and I went to IG Burton. Our sales rep, Derek, was absolutely wonderful. We got the car we wanted and Derek is our go-to guy anytime we need a new vehicle. It was IG Burton. Our sales rep, Derek, was absolutely wonderful. We got the car we wanted and Derek is our go-to guy anytime we need a new vehicle. It was an easy process and the environment was great. They made our purchase quick, easy and personable. We are so happy they put us in our new car and treated us with respect unlike the other dealership. More
by Dawnmatera62
Employees Worked With
Derek
February 27, 2021
Been buying here for years. From Barret to Berlin automotive, to I.g. Burton. Very happy with all of our purchases. Salesperson were always friendly. automotive, to I.g. Burton. Very happy with all of our purchases. Salesperson were always friendly. More
by carlmione
Employees Worked With
Patti
February 01, 2021
Had oil change and tire rotation Also had several warranty issues everything taken care of Have been working with Slater Morton what a great job he does in service department Thanks again warranty issues everything taken care of Have been working with Slater Morton what a great job he does in service department Thanks again More
by Mr Ed
Employees Worked With
Andrew Stombaugh
January 23, 2021
I had my car towed in a day earlier than my appointment (because a light came on and it was running really bad). They looked at it and called me early in the morning. It was perfect! Plus they took care (because a light came on and it was running really bad). They looked at it and called me early in the morning. It was perfect! Plus they took care of a recall while the car was there. I could not ask for more! More
by ALR
Employees Worked With
Slater and Danny
December 22, 2020
I just called for a price on 2021 Jeep Grand Cherokee. I told the salesman Mike Larkin just what I wanted. He suggested a few vehicles and I told him that I did not want a anniversary edition. I then asked told the salesman Mike Larkin just what I wanted. He suggested a few vehicles and I told him that I did not want a anniversary edition. I then asked him about pricing as the price on line had several stipulations to get the price advertised. I told him that I am buying a new Jeep this week and if one comes in give me your best price as I will be calling two more dealers to see what they have. He told me “To be honest with you, I do not want to sell you a vehicle because of the tone you had talking with me.” I would stay far away from this Jeep dealer as possible if this is how they feel about there customers. More
by John
Employees Worked With
Mike Larkin
December 10, 2020
Excellent dealership, Staff was very knowledgeable and helpful in me learning new features about the 2021 Jeep Wrangler I just purchased. The staff offered me their personal cell phone numbers if I have helpful in me learning new features about the 2021 Jeep Wrangler I just purchased. The staff offered me their personal cell phone numbers if I have any questions so I can directly reach them. Other dealerships in the area, were not as helpful. More
by allenf68
Employees Worked With
Mike Larkin, Brandon, and Danny
November 28, 2020
Greeted by Dan Michael’s to start the service process, awesome guy review the service scheduled. Than was going to check for recalls, and gave me a complete itinerary to pick up my jeep. I always take awesome guy review the service scheduled. Than was going to check for recalls, and gave me a complete itinerary to pick up my jeep. I always take my Jeep here for service. Thanks Dan! More
by Wrangler
Employees Worked With
Dan michaels
October 09, 2020
Derrick was our salesperson, he did a fantastic job of finding the exact Jeep we wanted. The lady who handled all the paperwork is excellent. Very satisfied and highly recommend this exceptional team, th finding the exact Jeep we wanted. The lady who handled all the paperwork is excellent. Very satisfied and highly recommend this exceptional team, the manager is great! More
by Edritalaw
Employees Worked With
Derrrick Abbott
August 30, 2020
OMG seriously the best experience and customer service ever! I've been looking to buy a Jeep since the 2nd week of July. In addition to the official Jeep search site, I've physically been to 6 dealerships ever! I've been looking to buy a Jeep since the 2nd week of July. In addition to the official Jeep search site, I've physically been to 6 dealerships, I've requested info from online pop ups and 2 direct calls to dealerships a few hours away....NO ONE called me back, asked to help me or emailed me!!! ONLY I.G. Burton Jeep in Berlin was able to respond and assist me! I'm not difficult, I simply said what I was looking for and what I wanted on it and how I would pay for it. I had no idea that I was asking too much of a car sales man. BUT the professionals here made it seem like it was all doable and said we can make that happen. At one point in my quest I almost just gave up and figured I wasn't going to buy a Jeep. Brandon the Sales Manager and Mike my Sales associate were fabulous and knowledgeable with great teamwork. They answered ALL my questions and made my desire to own another Jeep come true! Even the finance department was great. Wonderful experience and SO highly rate my transaction. LOVE MY JEEP!!! More
by Nancy Price
Employees Worked With
Brandon and Mike
