Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

i.g. Burton Chevrolet of Berlin

Berlin, MD

4.7
29 Reviews
Call Dealership (410) 454-0474

10419 Old Ocean City Boulevard

Berlin, MD

21811

Directions

By Type

29 Reviews of i.g. Burton Chevrolet of Berlin

August 18, 2024

Nicole took great care of me at the service center, it was a completely flawless transaction. I bought the car from Jude Vitilio nearly a year ago, he is a great sales person and great to deal with as wel More

by zompirejoe53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Aug 21, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you so much for your kind words! We're thrilled to hear that Nicole provided you with excellent care at our service center and that your experience was flawless. We're also glad that Jude made your initial car purchase so enjoyable. We appreciate your support of IG Burton Chevrolet of Berlin and look forward to serving you again in the future! Sincerely, The i.g. Burton Chevrolet of Berlin Team

August 15, 2024

Excellent service, received just what I needed. Fast, Courteous, Friendly. Overall was a great experience. More

by Z-71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh, Digital Air Strike
Report | Print
Aug 16, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience at IG Burton Chevrolet of Berlin and received exactly what you needed. Our team strives to provide fast, courteous, and friendly service, and it's wonderful to know we met that standard for you. We look forward to seeing you again soon! Sincerely, The i.g. Burton Chevrolet of Berlin Team

August 04, 2024

Always great after 39 years, have bought 100s of new vehicles in these years, and seem to get a great deal More

by imharley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 06, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you so much for your kind words! We truly appreciate your loyalty over the past 39 years at IG Burton Chevrolet of Berlin. It's wonderful to hear that you consistently have great experiences and find excellent deals with us. We look forward to serving you for many more years to come! Sincerely, The i.g. Burton Chevrolet of Berlin Team

April 23, 2024

Great, quick service that got my 2014 Silverado back on the road quickly. With a new radiator and new engine mount it rides like a new truck. Thank you Service Department. Pastor John. More

by salisburyghostwalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Apr 25, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at IG Burton Chevrolet of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The i.g. Burton Chevrolet of Berlin Team

November 02, 2023

Excellent business to deal with. Highly recommend for Chevy, dodge and jeep. Most knowledgeable sales team I've dealt with More

by lbcooperjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Larkin
Report | Print
Nov 03, 2023 -

i.g. Burton Chevrolet of Berlin responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 25, 2023

Saleman very professionally, knowledgeable, and respectful. Took his time work thru obstacles for best price Great Job! More

by blkdiamond12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Lee Sterling, Andrew Stombaugh, Digital Air Strike
Report | Print
Nov 07, 2023 -

i.g. Burton Chevrolet of Berlin responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The i.g. Burton Chevrolet of Berlin Team

June 13, 2023

Had an appointment for 830 this morning for service repair. Had two or three prefab text message from service and mechanic. No responses from either when I asked how long it's going to be. Or how exten More

by jamessavage099
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Report | Print
Jun 22, 2023 -

i.g. Burton Chevrolet of Berlin responded

James, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The ig Burton Chevrolet of Berlin Team

April 22, 2023

The dealer rep claimed that he could not "see" the question posed through the website. All he could tell is that I was looking. If that's the case, do not allow me to type in a question. Other than More

by Diggity
Recommend Dealer
No
Employees Worked With
Ricky Ridenour
Report | Print
Apr 25, 2023 -

i.g. Burton Chevrolet of Berlin responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The ig Burton Chevrolet of Berlin Team

August 24, 2022

I don't think charging 20% for "shop supplies" is fair. Especially on a simple reprogramming of a key remote. More

by Pai4sim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Jane Evans
Report | Print
Aug 26, 2022 -

i.g. Burton Chevrolet of Berlin responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The ig Burton Chevrolet of Berlin Team

1
2
3