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i.g. Burton Chevrolet of Berlin

Berlin, MD

4.7
29 Reviews
Call Dealership (410) 454-0474

10419 Old Ocean City Boulevard

Berlin, MD

21811

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29 Reviews of i.g. Burton Chevrolet of Berlin

October 25, 2024

Great service. Very professional and attentive. Waiting area clean and comfortable as well as bathrooms. More

by Rmarts59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Oct 28, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced great service at IG Burton Chevrolet of Berlin and found our waiting area and bathrooms to be clean and comfortable. Your kind words about our professionalism and attentiveness mean a lot to us. We look forward to welcoming you back on your next visit! Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 22, 2024

I should’ve not had to wait 5 1/2 hours for a repair. Service guy said they had to go to Milford for part. That’s 2 1/2 hour around trip. If I know that I would have been there more then 2 1/2 hours. I More

by kevincoviello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Oct 24, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for sharing your experience with us. We understand how a long wait time for repairs can disrupt your schedule, and we appreciate your feedback regarding the part retrieval process. We strive to keep our customers informed and minimize delays. If you would like to discuss this further, please feel free to reach out to us directly at IG Burton Chevrolet of Berlin. We value your input and hope to improve your next visit. Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 22, 2024

I personally was short on time and needed service on my Silverado without scheduling an appointment I asked the service personnel if there was any way they could take care of me know. To my surprise they u More

by Alberlev4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry to say I don’t remember thier names but it was a male and female at service
Report | Print
Oct 24, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you, Albert, for taking the time to share your wonderful experience with us at IG Burton Chevrolet of Berlin! We’re thrilled to hear that our service team could accommodate your needs and provide you with such quality service for your Silverado. Your kind words motivate us to keep up the great work. We look forward to seeing you again next time! Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 22, 2024

Good service finished on time dealership is very clean Nicole the service writer is very nice. I always see you when I go to have work done at a dealership. Should always wash the car when you before you More

by Pieperbk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh, Digital Air Strike
Report | Print
Oct 24, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for your feedback! We appreciate your kind words about our service and the cleanliness of IG Burton Chevrolet of Berlin. We're glad to hear that you had a positive experience with Nicole. Your suggestion regarding washing the car before pickup is noted, and we will certainly take it into consideration. We look forward to seeing you again for your next service! Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 18, 2024

Our salesperson Bryant was very helpfull and made our purchase of our new car less painfull. If we ever have a problem , don't hesitate to give him a call. More

by Charlie5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Stombaugh
Report | Print
Oct 21, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for your kind words, Charlie! We're thrilled to hear that Bryant made your car-purchasing experience enjoyable and less stressful. At IG Burton Chevrolet of Berlin, we strive to provide excellent service. Don't hesitate to reach out if you need anything in the future. We look forward to seeing you again! Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 15, 2024

I was running late and missed my appointment by an hour and they still took me and was done very quickly with my oil change and tire rotation. Thanks for a great job More

by Bruceauriemma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 17, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for taking the time to leave us such a positive review! We’re thrilled to hear that our team at IG Burton Chevrolet of Berlin was able to accommodate you and complete your oil change and tire rotation promptly. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 15, 2024

Met all our needs using the transpiration saved us time when dealing with health issues More

by Rickdunc0464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Oct 17, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for your review! We’re glad to hear that IG Burton Chevrolet of Berlin met your needs and that our transportation services made your experience more convenient, especially during health issues. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 11, 2024

Had my truck serviced at IG Burton of Berlin. Jen handled everything! She kept me informed and the vehicle was repaired quickly. Highly recommend IG Burton ! More

by peterenzi1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Brittingham
Report | Print
Oct 14, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for your wonderful feedback! We're thrilled to hear that Jen provided you with excellent service during your truck's visit to IG Burton Chevrolet of Berlin. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The i.g. Burton Chevrolet of Berlin Team

October 09, 2024

The service I received was friendly, fast and thorough in every way. I highly recommend I G Burton. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Oct 11, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for your wonderful review! We’re thrilled to hear that you found the service at IG Burton Chevrolet of Berlin to be friendly, fast, and thorough. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The i.g. Burton Chevrolet of Berlin Team

August 30, 2024

Excellent service from Ron at the service desk. Very pleasant waiting area provided with coffee, etc. available. Service on vehicle was completed in a timely manner. Highly recommend this dealer More

by Rainbowocmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Sep 02, 2024 -

i.g. Burton Chevrolet of Berlin responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with Ron at the service desk and enjoyed our pleasant waiting area at IG Burton Chevrolet of Berlin. Timeliness is key, and we appreciate your recommendation. We look forward to serving you again in the future! Sincerely, The i.g. Burton Chevrolet of Berlin Team

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