
eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great experience. Great selection. Their no pressure approach was refreshing but they stepped in to assist when needed. I would visit again. Great selection. Their no pressure approach was refreshing but they stepped in to assist when needed. I would visit again. More
Easy and efficiently process! Paul was great and very accommodating. Quick to answer questions and clarify anything. Paul was great and very accommodating. Quick to answer questions and clarify anything. More
Not upfront on pricing, the price you see online isn’t the price they will sell it to you for. They charge an additional $2k or more and they tell you it’s not optional even though the contracts later on the price they will sell it to you for. They charge an additional $2k or more and they tell you it’s not optional even though the contracts later on in the process tell you they are optional and aren’t required to purchase the vehicle. Be VERY careful doing business with them. More
I recently purchased two cars from eCarOne and had an absolutely excellent experience from start to finish – A++! Ahmad Assi and Ashraf Osman were professional, knowledgeable, and incredibly helpful thro absolutely excellent experience from start to finish – A++! Ahmad Assi and Ashraf Osman were professional, knowledgeable, and incredibly helpful throughout the entire process. They went above and beyond to ensure everything went smoothly and made what could have been a stressful process feel effortless. I couldn’t be happier with my purchase and the service I received. Highly recommend eCarOne and especially Ahmad and Ashraf! Thank you for everything! More
Johnny was absolutely fantastic, my entire experience was top-notch from start to finish. I will refer all of my friends and family to Johnny and eCarOne! top-notch from start to finish. I will refer all of my friends and family to Johnny and eCarOne! More
I had an incredible experience with ECarOne and Johnny Tran. I had been searching for months for the perfect car, and when I found it, Johnny made the entire out-of-state purchase completely seamless. Buy Tran. I had been searching for months for the perfect car, and when I found it, Johnny made the entire out-of-state purchase completely seamless. Buying sight unseen from Texas to Georgia, I had to put a lot of trust in him and he absolutely delivered. He sent detailed photos and videos, personally drove the car to show me everything, and answered all my questions right away every time. The car arrived exactly as described and in perfect condition. He even helped coordinate the enclosed trailer delivery. Truly professional, responsive, and trustworthy. I highly recommend working with Johnny! More

This was the third dealer we visited that day. Tanner was fantastic and friendly. No pressure sale and a beautiful car! The dealership was spacious and comfortable while we waited on the paperwork Tanner was fantastic and friendly. No pressure sale and a beautiful car! The dealership was spacious and comfortable while we waited on the paperwork. We will be back soon for our next vehicle. More

The buying process was smooth and quick, but maybe a bit too quick. I bought the 2023 Tesla Model X and although a beautiful vehicle, the dealer never made an effort to disclose the battery was degraded by too quick. I bought the 2023 Tesla Model X and although a beautiful vehicle, the dealer never made an effort to disclose the battery was degraded by over 14% (or about 50 miles less than factory). Had I known this before leaving the dealer I would have kept looking as this is on the extreme side for its age and mileage. The same year Model 3 I own has degraded 1-2% in the same time and with more miles on it. Dealers need to step up and ensure they’re transparent (or even aware) about this data for EVs they’re selling. More

Johnny, Amani and the team were very helpful and knowledgeable during the process. We would recommend them! knowledgeable during the process. We would recommend them! More
Good experience, very friendly staff, no hassle from anyone. Night and day difference vs working with a typical car dealership. We worked with Bryan Nguyen who was easy going, got along with us well, an anyone. Night and day difference vs working with a typical car dealership. We worked with Bryan Nguyen who was easy going, got along with us well, and made it a fun and painless process. We came in with a long list of cars to test drive and they were accommodating to our requests and let us test drive the cars alone. It seems their prices are competitive enough that it wasn't a big deal to add the mandatory $2000 VPP charge, but just be aware it is not included in the listed prices and you will not have any surprises. Fair offer on our trade in. We paid cash and they advised us on the easiest way to pay, though we did need to rush to our bank before they closed at 1pm so be aware of that if visiting on a Saturday. They were accommodating of this and got the car cleaned up while we were at the bank. The car was nearly flawless even for a 2 year old used car. They did a good job reconditioning/cleaning it up. All the cars we drove were similarly flawless. This dealer seems to only take in well maintained, good looking vehicles. I would definitely buy from here again. More