Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
33 Reviews of Zimmerman Honda - Service Center
Sort by
November 17, 2024
We won’t go anywhere else. Marty is our go to guy when we have car needs and don’t hesitate in recommending him to others!! Marty is our go to guy when we have car needs and don’t hesitate in recommending him to others!! More
by pumilio2
September 27, 2024
It is a very helpful and courteous dealership. The salesman was very knowledgeable about the Honda CRV. Luis has told me if I have any questions about my new car to come in and see him and he will The salesman was very knowledgeable about the Honda CRV. Luis has told me if I have any questions about my new car to come in and see him and he will answer and show me how to use the features. More
by csmassie
Employees Worked With
Other Employees :
Luis Arango
August 05, 2024
I took my '19 Civic there bc my warning lights came on during a driving rainstorm. Well although I had a warranty the service Mgr .said it wasnt covered so I had to pay $180and it would be an additional $ during a driving rainstorm. Well although I had a warranty the service Mgr .said it wasnt covered so I had to pay $180and it would be an additional $350 to fix it! Well I went to the General Mgr and he said mud can get on the sensors.So Iwent to get a car wash for $8s and the lights went off! Well I went back to Zimmermans told the GM and he said to give him my info and Imay be getting something in the mail. Nothing ,so basically the Service Mgr wanted me to pay $530 for a car wash!I will be getting another car soon and I will probably be looking for a Toyota bc of this experience. I depend on their expertise but I cant afford to pay $530 for car washes. More
by chrismartel62
July 12, 2024
Louis is great to work with and the service desk staff are courteous and helpful. Financing is very easy and the gentleman I had was very friendly and didn’t try to push any other options. Process at Zi are courteous and helpful. Financing is very easy and the gentleman I had was very friendly and didn’t try to push any other options. Process at Zimmermans is always quick and easy. I will Continue to buy Hondas from Louis at Zimmermans. I would also like to the the other young man that helped me with my purchase. I think his name was Brandon. More
by Pjt885
October 24, 2023
WOW! I received the best customer service today from Derrick Constantino! I had a problem with my CRV computer. I am not very tech savvy ( AT ALL!) and he I received the best customer service today from Derrick Constantino! I had a problem with my CRV computer. I am not very tech savvy ( AT ALL!) and he was kind and patient and showed me how to get the ApplePlay to work. He spent 30 minutes on my issue. I was so happy to have it fixed because it is a great feature I use a lot. Thank you so much, Derrick! More
by kaityogill
Employees Worked With
Derrick Constantino
January 20, 2023
Salesman Mike Long and the finance person were very pleasant and willing to listen to my concerns and gave me a very fair deal per the KBB price guide I can't usually say dealing with car sales is a pl pleasant and willing to listen to my concerns and gave me a very fair deal per the KBB price guide I can't usually say dealing with car sales is a pleasant experience however this place made that a reality I initially went in for service and ended up making a purchase More
by terrence.devine57
January 09, 2023
I had been a loyal customer of this dealership, but no longer. I had service performed on my vehicle. They recommended the work, but the work did not fix the problem. I had to pay for a part that did n longer. I had service performed on my vehicle. They recommended the work, but the work did not fix the problem. I had to pay for a part that did not resolve the issue. Did not notify me of the issue before the work was initiated. Instead, waited until the part was installed, basically leaving me no options. Management was very unapologetic and uncooperative. Will never purchase or get a vehicle serviced there ever again. More
by CYCLONESTEVE
June 27, 2022
I live in Davenport, but I prefer driving to Zimmerman Moline to service my CRV. Great environment, respectful, friendly and honest staff. Moline to service my CRV. Great environment, respectful, friendly and honest staff. More
by Francis
January 08, 2022
After a long day at work, I bumped a curb, causing a large bubble on the side wall. We were to head out of town in the morning! Frantically, I reached out to Matt Rizzo. Even though he was off of work, large bubble on the side wall. We were to head out of town in the morning! Frantically, I reached out to Matt Rizzo. Even though he was off of work, he helped me navigate the next steps! I called Zimmerman first thing Saturday morning and Rich in service was MORE than accommodating. He had me bring it right in! He noticed I was due for an oil change, as well. I told him I’d schedule it for this week as I didn’t want to waste any of their time as they were working me in. He said they were happy to change the oil as they were putting the new tire on! What service! This is exactly why they will keep getting my business! More
by EAndrae
July 09, 2021
Excellent dealership to work with! No games played during the negotiation of the vehicle price. Very up front! The service department is awesome also. Would definitely recommend to anyone! the negotiation of the vehicle price. Very up front! The service department is awesome also. Would definitely recommend to anyone! More
by webs3vettes
