Racine Toyota - Service Center

Update parts on Tacoma Our 2002 Toyota Tacoma has served us well. Little maintenance has been required other than regular oil changes, filters, tires, and a few recalls. W Our 2002 Toyota Tacoma has served us well. Little maintenance has been required other than regular oil changes, filters, tires, and a few recalls. We had brought the truck to Racine Toyota for it’s routine maintenance in July, 2019. My service advisor, Jason, made some recommendations which we declined at the time. In September, 2019, the check engine light came on and a new issue was discovered regarding the fuel system. That’s when we decided we were going to keep our trusty Tacoma and get that issue resolved as well as the previous recommendations. It should last quite a few years longer now. We love Toyota! More

Purchase and service new Highlander Toyota always goes above and beyond to meet my needs as a busy customer. They don’t waste my time and give me straight information with which I can ma Toyota always goes above and beyond to meet my needs as a busy customer. They don’t waste my time and give me straight information with which I can make an informed decision. I’ll be a repeat customer time and again. More

Oil change and tire rotation Always a great experience at Racine Toyota! Lee Ann got me the best deal possible and has done so much to help me get the best experience possible! Always a great experience at Racine Toyota! Lee Ann got me the best deal possible and has done so much to help me get the best experience possible! More

Disappointed The customer service rep talked with me about cost and I thought my service would cost 1/2 as much as it did. I should have been clearer what I wanted The customer service rep talked with me about cost and I thought my service would cost 1/2 as much as it did. I should have been clearer what I wanted to spend but rep breezed through. My previous experience was better so I never thought the charges would be over $600. I was disappointed.with my experience this time. More

pretty great Linda takes good care of me. She really know her business. The only thing is that I wish you would give a senior discount without having to ask for it Linda takes good care of me. She really know her business. The only thing is that I wish you would give a senior discount without having to ask for it. More

Great service Always courteous and thorough, and I appreciate that they are often able to get me a loaner car when I have to leave my car there for awhile. Always courteous and thorough, and I appreciate that they are often able to get me a loaner car when I have to leave my car there for awhile. More

Great Service Had an appointment for 8 a.m. for a 15000 mile check. I got there a little early but they started on my car right away. All those I dealt with in th Had an appointment for 8 a.m. for a 15000 mile check. I got there a little early but they started on my car right away. All those I dealt with in the Service Department were friendly, very helpful with any questions and my car was finished in a timely fashion. Great Service at Racine Toyota....better than than last dealer I took my old Toyota Rav to....and I actually really liked them too! More

20,000 mile checkup The service department always treats me with respect and completes my service in a timely manner. I enjoy your waiting area and the other staff that I The service department always treats me with respect and completes my service in a timely manner. I enjoy your waiting area and the other staff that I come in contact with. More

New headlight The service people are friendly and helpful. One headlight wasn't working. All that needed to be done was to replace the bulb. It was quick. I always The service people are friendly and helpful. One headlight wasn't working. All that needed to be done was to replace the bulb. It was quick. I always enjoy my wait in service because they prov ide Bigelow teas, which I love. The bill was reasonable. I left a happy customer. More

unsatisfactory, I had a problem with a new highlander with less than a thousand miles on it and had to take it to a repair facility other than a toyota dealer and pay I had a problem with a new highlander with less than a thousand miles on it and had to take it to a repair facility other than a toyota dealer and pay for the repair out of pocket.I brought the receipt back to the dealership for rembursment and still waiting for a check two weeks later. More