Zeigler Subaru of Kenosha

I have purchased and maintained my vehicle for 4.5 years. Recently totaled and they helped me move forward in another Subaru. They were very helpful and understanding during this difficult time. Recently totaled and they helped me move forward in another Subaru. They were very helpful and understanding during this difficult time. More

My wife and I came in unannounced and at first impression were greeted immediately and directed to someone to help us. This person was Reid Stanley.(great guy) Reid listened to what we were looking for and f were greeted immediately and directed to someone to help us. This person was Reid Stanley.(great guy) Reid listened to what we were looking for and found a car we could test drive. The test drive was great, he explained everything and how it works. We decided to lease a new forester but had to wait for delivery as all cars with our options were sold already. The finance guy Omar (another great guy) was very thorough going through the paperwork and helped us understand it all. So our review of this dealership so far is fantastic. I hope and am sure the service dept when I need it will also be a great experience. More

Great customer service from Rachel! I had several maintenance items to be taken care of and Rachel was professional and helpful from start to finish. Thank you. maintenance items to be taken care of and Rachel was professional and helpful from start to finish. Thank you. More

In and out and great customer service by Rachel. Took extra time with me and it was appreciated. She knows her cars and makes it easy to understand extra time with me and it was appreciated. She knows her cars and makes it easy to understand More

Neighbor recommended this dealership.Friendly Neighbor recommended this dealership. Friendly knowledgeable accommodating...the best dealership experience I've had looking for cars this time aroun Neighbor recommended this dealership. Friendly knowledgeable accommodating...the best dealership experience I've had looking for cars this time around. Salesperson and her manager we're willing to work with me. And they listened! More

GREAT STAFF! Very knowledgeable and helpful. Easy to work with and had great selection of well priced cars. The Fiance team was able to get us a great rate and I would buy a car from them again in the future with and had great selection of well priced cars. The Fiance team was able to get us a great rate and I would buy a car from them again in the future More

I have used the Subaru Kenosha service center on multiple occasions and have always been completely satisfied. I recently had my vehicle in for maintenance and trouble shooting for remote start, heated stee occasions and have always been completely satisfied. I recently had my vehicle in for maintenance and trouble shooting for remote start, heated steering wheel and seats. I explained the items were working but not were not performing as they have been over the past three years. Zach called me later and informed me that the technician found no issues and that all systems were working correctly. I reiterated to Zach that they were working but there was a noticeable decrease in their functionality. Zach informed me that I did not have many miles on my car and was not likely traveling far enough for systems to work at full capacity in the winter. I purchased this vehicle new in 2018 and have driven the same route 5 days a week since then. I was also given instructions on how to use my remote start-again after using for 3 winters with no issues. I found the entire conversation condescending. Then upon when picking up the vehicle from the service department, I was given Richard Armstrong's (technician) notes-which reinforced the same condescending comments. I understand that they may have not been able to reproduce the same issues but please do not imply that I do not know how to operate my vehicle, use my remote start, and better yet how Wisconsin winters affect my vehicle. More

GREAT STAFF! Very knowledgeable and helpful. Service department is also good with letting you know what to expect on upcoming services. Free car wash also is nice! department is also good with letting you know what to expect on upcoming services. Free car wash also is nice! More

Always a very pleasant experience with the service department. My car went in extremely dirty from the snow and when I got it back it was nice and clean. department. My car went in extremely dirty from the snow and when I got it back it was nice and clean. More

Rachel in the service department has been wonderful! Always helpful and courteous. Coming in for service is a pleasure and I’m out in no time. Always helpful and courteous. Coming in for service is a pleasure and I’m out in no time. More