Zeigler Subaru of Kenosha

Good service. Friendly and knowledgeable service staff take time to explain issues and offer options. Jack explained the battery was part of the original car warra Friendly and knowledgeable service staff take time to explain issues and offer options. Jack explained the battery was part of the original car warranty which expired the end of August. A new battery would have a 5-year warranty and be a better battery. More

Easy, Fast & Fun Experience Buying An Ascent Working with Reid and Derek was an easy, fast, and fun experience. Due to a phone call earlier in the day with Reid, all the paperwork was waiting fo Working with Reid and Derek was an easy, fast, and fun experience. Due to a phone call earlier in the day with Reid, all the paperwork was waiting for us to sign. No waiting for the bank or anything. Reid and Derek were both in good mood, cracking jokes and such, which made the entire process much more enjoyable than our previous car-buying experience at a Mazda dealership a few years ago. More

Oil change Went in for a scheduled oil change. Check in and wait time was quick and efficient. The waiting room was clean and spacious. I really liked being able Went in for a scheduled oil change. Check in and wait time was quick and efficient. The waiting room was clean and spacious. I really liked being able to make my appointment online, simple and easy to do. More

2018 impreza Went in to buy a 2018 Impreza. Already did my homework, knew which car I wanted and the amount I was willing to spend. Joe was very helpful in findin Went in to buy a 2018 Impreza. Already did my homework, knew which car I wanted and the amount I was willing to spend. Joe was very helpful in finding my car and was great to deal with. I'd highly recommend More

Made the best of an unfortunate situation I brought in a new to me Outback (purchased elsewhere) for a thorough check over the entire vehicle. Adam Salinas was my service advisor and from the I brought in a new to me Outback (purchased elsewhere) for a thorough check over the entire vehicle. Adam Salinas was my service advisor and from the first handshake he was friendly and informative. He introduced me to Jake, the technician that would be working on my car and they both walked me through what they would be looking at/for. Unfortunately, there was a lot more wrong than expected :( Jake and Adam had me come in while my car was up on the rack and showed me everything that was wrong and made repair recommendations. Adam kept me updated through the whole repair process. When I picked my car up they both again were very informative on what was done in addition to recommending future service to keep it in top condition. I will not be going anywhere else for service and will absolutely recommend Kenosha Subaru! More

service was excellent friendly clean waiting room friendly staff clean bathroom extremely timely quality of service was great free car wash gave information r was excellent friendly clean waiting room friendly staff clean bathroom extremely timely quality of service was great free car wash gave information regarding recall update More

Thrilled with my experience! Originally I had gone to the dealership because I was exhausted from another nearby dealership and wanted to revisit a vehicle I liked in the past, th Originally I had gone to the dealership because I was exhausted from another nearby dealership and wanted to revisit a vehicle I liked in the past, the crosstrek. Sway, my salesman, came out to see if I needed any help. My original answer to every question he had was no, no, no. I was tired after talking with frustrating salesman at the other dealership. Sway just kept informing me of what fantastic vehicles Subaru had to offer. Not only did he provide excellent information he also helped my mother-in-law by showing her a vehicle she was interested in. The more time I spent with Sway the more I was interested in purchasing a vehicle with him. He really took his time with me and helped me figure out what I actually was looking for. I actually felt bad at first because I had no direction as to what vehicle I wanted. He ended up showing me something I was not even considering, a newly redesigned Forester. At first I was apprehensive about the Forester but after spending time with Sway discussing the vehicle and all the excellent safety features I ended up buying the vehicle. I cannot say enough about how pleased I am with the purchase and the staff at Subaru in Kenosha, WI. I had contacted multiple dealerships to discuss and look at my options but Kenosha Subaru by far had the best options for me and the best customer service! They are the best Chicagoland dealership do not let any other dealership tell you any different! I will be sending all my friends and family to Kenosha Subaru! My experience has been exceeded my expectations! Ask for Sway!!! He's the best he truly made the experience of buying a vehicle a lot less stressful! Truly a wonderful individual! More

Excellent Service Everyone was courteous, friendly, and helpful. Waiting room was comfortable and various beverages were available. Service was performed properly an Everyone was courteous, friendly, and helpful. Waiting room was comfortable and various beverages were available. Service was performed properly and expeditiously. Overall service experience was pleasurable. More

The service dept. is always efficient. The service center is always helpful and patient in answering my questions. They are efficient in getting the service I came in for done in a timely m The service center is always helpful and patient in answering my questions. They are efficient in getting the service I came in for done in a timely manner. I have dealt with Rachel in the past and she knows who I am the minute she sees me. I have not had a bad experience with any of the service people. Even when I call to make an appointment and have questions Matt and Jack address my concerns. However, this has nothing to do with service but it happened when I brought my car in for service. Lori G. was waiting for me in the waiting area to talk about me trading in my car. For one I was at the dealership close to 2 hours more than I wanted/needed to be. I am not thinking about getting a new car in the near future. I was curious to see what changes were made on the new cars, but that was it. She had the assumption I was going to buy the exact same car that I have, just newer. I never said I would buy another Forester. It could be a different car at your dealership. I am not in the market to change vehicles now! When I am looking, I look for a good interest rate and deal to get another lease. I did not know ahead of time Lori was going to be trying to talk me into another lease/car. I do NOT appreciate how Lori was waiting and trying to push me int a new lease. More

Happy with Crosstrek Purchase Very friendly staff, and we are very satisfied with our purchase. We recommend this dealership but we had to follow-up on a few items -- no major iss Very friendly staff, and we are very satisfied with our purchase. We recommend this dealership but we had to follow-up on a few items -- no major issues. More