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Zeigler Subaru of Kenosha
Kenosha, WI
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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So easy. Made my appointment on line, drove into the service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. More
Could have used more explanations about available packages on the Outback. Could really use help with all the emails I have received and help setting up the account. packages on the Outback. Could really use help with all the emails I have received and help setting up the account. More
I used to go to the Subaru dealer in Libertyville. Being that I live in gurnee, and had enough terrible experiences there, I wanted to try a new location. I will always use this location moving forward. Gre that I live in gurnee, and had enough terrible experiences there, I wanted to try a new location. I will always use this location moving forward. Great service, quick, and communicated with me throughout the process. Thanks guys! More
Every visit is a revenue and profit opportunity for the service department. Promised senior discount did not appear on the bill. $1200 of routine maintenance wasn’t sufficient. $1000 additional for a whee service department. Promised senior discount did not appear on the bill. $1200 of routine maintenance wasn’t sufficient. $1000 additional for a wheel bearing and $600 in new tires and alignment work was pushed. More
A dealer with integrity you don’t often see in today’s world. Your concerns are heard and then acted upon. I was pleasantly surprised. world. Your concerns are heard and then acted upon. I was pleasantly surprised. More
1. Registered my car incorrectly. Had to go to the DMV during the winter and COVID. Wasted 3 hours of my life and countless phone calls. 2. Left my car completely greased up after a service and had to during the winter and COVID. Wasted 3 hours of my life and countless phone calls. 2. Left my car completely greased up after a service and had to replace interior trim pieces for scratches. 3. Performed services work that was supposed be covered under warranty, charged my for it anyway. Still waiting on my refund 3 weeks later. The management is apathetic and simply lie to you to get you off the phone... They're even classier in person. (sarcasm) and the service department has severe operational issues. You have to escalate issues to Subaru of America for any traction. It's a complete hassle. So disappointing. I wish I could give no stars. More
We had an excellent experience for our first time buying at Kenosha Subaru. Jim and Jesse were both great to work with. We purchased a fantastic pre-owned Outback at a very fair price and received a generou at Kenosha Subaru. Jim and Jesse were both great to work with. We purchased a fantastic pre-owned Outback at a very fair price and received a generous trade-in allowance. We couldn't be happier with our buying experience and our new (to us) car. More
My last experience was great, up until it was time to pay. First, I was not a where of the 3.5% charge if using my credit card, and second the woman was out of line with me when I told I was going to pay. First, I was not a where of the 3.5% charge if using my credit card, and second the woman was out of line with me when I told I was going to pay cash. She said"" you are lucky you can do that, some can not." I said "this was my grocery money.". She said" well maybe the grocery store will not charge you 3.5%."! She had no idea about my situation and further more no business to assume! She made a good experience go bad. More
Was able to schedule my car appointment quickly and the service was done promptly. Everyone was super helpful and friendly. I would def go back. service was done promptly. Everyone was super helpful and friendly. I would def go back. More
I am really Please at how far of the extra mile they went for me. Not only was a I stranded waiting for a tow truck that would have taken over an hour to come to my aid. I called the dealership and they came for me. Not only was a I stranded waiting for a tow truck that would have taken over an hour to come to my aid. I called the dealership and they came within 15 minutes. They also dropped off my car for me as there were no loaners available at the time of drop off. I have already referred three people who have purchased cars from this dealership. I plan to keep this up. More