Zeigler Subaru of Kenosha

Great service department. I had problems with Liberty Subara Service Department. Contacted your Service Department and Rachel in the Service Department was able to solve the d I had problems with Liberty Subara Service Department. Contacted your Service Department and Rachel in the Service Department was able to solve the dilemma for me. From now on I am coming to Kenosha Subaru for all the service on my car.I will also come to your dealership if I purchase another Subaru. Willa Dietrich More

Great experience Patricia Carrick was nice and informative about the Outback we purchased. The show room was clean. Enjoyed the test drive and paperwork was done in a Patricia Carrick was nice and informative about the Outback we purchased. The show room was clean. Enjoyed the test drive and paperwork was done in a timely manner. More

Misrepresentation or Misinformed? Our salesperson was personable and we soon trusted him, in the end, we were surprised that we did not get what we asked for. Our only two non-negotiab Our salesperson was personable and we soon trusted him, in the end, we were surprised that we did not get what we asked for. Our only two non-negotiables were navigation and heated leather seats, during each test drive there was a map on the screen, and we were shown how to enter addresses. Once we got it home we found it wasn't a navigation system at all, it was a program that is accessed through our phone. The only option the dealership gave us to solve the problem was to have a sunroof (which we don't want) and a navigation system installed as a package. In addition, during financing, we were given three options for add-ons and we had to ask if we could customize the add-ons, instead of being told upfront that this was a possibility. More

Great service! I drive every time from Illinois for my servise! They are great! Im with them more than 5 years and never been unhappy! Thank you! I drive every time from Illinois for my servise! They are great! Im with them more than 5 years and never been unhappy! Thank you! More

The best service around. I drive from Chicago for my service . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great More

Positive sales experience My wife and I worked with Patricia Carrick to trade in our previous Subaru Outback for a new Outback. Patricia Carrick listened to our concerns and wo My wife and I worked with Patricia Carrick to trade in our previous Subaru Outback for a new Outback. Patricia Carrick listened to our concerns and worked quickly and effectively with us to address our requirements with financing, trade-in, and delivery. It was a pleasant experience. More

Concerned The dealership had my car for about a week, then i was told its just bad gas. A simple flush of fuel then adding some gas shouldnt take a week to do. The dealership had my car for about a week, then i was told its just bad gas. A simple flush of fuel then adding some gas shouldnt take a week to do. Makes me very skeptical about the time taken to diagnose my car and what was actually found (and covered up). Then charged me double for gas (work was free due to warranty), had less 1/4 tank....thats not $20 worth of gas. Though its not as bad as when i brought it in, i can still hear the noise but very slightly (mostly just in 4th gear) and i can still feel hesitation when i step on gas peddle. All in all im not dissatisfied with the dealership, but has also not stood out from any other crooked dealership. Its a newish 2017 wrx with 20k miles on it. For a company that prides themselves on quality vehicles, so far im unimpressed. This marked the 5th time this car has been in a shop for repairs. More

nice place to buy a car friendly, efficient, customer-oriented car shopping; smaller, human-scale dealership, and small is beautiful IMHO; one mistake was made and then quick friendly, efficient, customer-oriented car shopping; smaller, human-scale dealership, and small is beautiful IMHO; one mistake was made and then quickly acknowledged and corrected, which spoke volumes about the corporate culture More

Fixed my windshield John Byrne, service advisor does a fantastic job taking care of m6 needs. Recently had a broken windshield. He went more than the extra mile to find John Byrne, service advisor does a fantastic job taking care of m6 needs. Recently had a broken windshield. He went more than the extra mile to find me a windshield to fit my particular “Eye Sight” circumstance when there was none available. Thank You Mr. Byrne. More

Superb Service Service manager was friendly and professional. He let me know what routine maintenance would be done. He was knowledgeable about my specific make and Service manager was friendly and professional. He let me know what routine maintenance would be done. He was knowledgeable about my specific make and model of vehicle. He knew about a software update that I needed and made arrangements for it to be applied. He offered to have the car washed free of charge. I had a reasonable wait time in a comfortable room with hot coffee. More