Zeigler Subaru of Kenosha

Great experience working with the Subaru team. They were very friendly and professional. Thoroughly answered all our questions. There was no high pressure sales tactics here. very friendly and professional. Thoroughly answered all our questions. There was no high pressure sales tactics here. More

Everyone was great and very ready for us to purchase a car car More

Stephanie H. was really accommodating by communicating with me via text about my previous cars trade in value. She was also extremely friendly and helpful when I was finally able to make it to the dealers with me via text about my previous cars trade in value. She was also extremely friendly and helpful when I was finally able to make it to the dealership. When it came to the paperwork I was directed to Jesse Matos. Initially Jesse seemed great, until I denied the extra packages that he was offering. I had already discussed my budget with him and that he didn’t need to try to sell me on anything extra, which he proceeded to do anyways. I listened to his spiel and again, reminded him that I was happy with where my monthly payments were at and that’s when his tone changed, and he became rude. He was overly pushy, disregarding what I had already told him several times. He started making remarks about how I seemed to be “very reserved” and asking if I know someone in car sales, have I had a bad experience with people trying to get over on me at dealerships, etc. Despite his behavior we continued, and he shared what my interest rate was. Unhappy with the rate, I asked to see the documentation of my credit pull because I was surprised and was expecting something lower. He wouldn’t provide me with the document and brought me a generic piece of paper with what my possible interest rates could be. He gave me the higher end of the options and had took it upon himself to add .4%. When I asked him about it further, he stated, “we need to make a profit,” and questioned me saying, “you don’t work for free do you??” So not only was that extremely unprofessional, he also did not check over the paperwork and had the completely wrong bank on my documents! When I pointed it out, he took no accountability and blamed it on another coworker. The Kenosha Subaru website states that the sales staff is there to make your auto shopping experience fun, easy and financially advantageous. Jesse Matos’ performance directly contradicts that, so I’d highly suggest working with someone else to finalize your purchase! More

Transaction was quick and painless. Everyone involved was up front and very professional. No typical car dealer BS. was up front and very professional. No typical car dealer BS. More

Everyone was extremely helpful, caring, and compassionate. The service department catered to my needs. compassionate. The service department catered to my needs. More

This was our first experience with Kenosha Subaru. We were so impressed. From our first inquiry thru picking up the new vehicle, your team has been top notch! Other care dealers could learn a lesson from were so impressed. From our first inquiry thru picking up the new vehicle, your team has been top notch! Other care dealers could learn a lesson from you! Simply amazing, painless, efficient, thorough and quality customer service. Also appreciate the genuine and honest attitudes displayed thru all three people we worked with. We will return! Keep up the good work Kenosha Subaru! More

Did.not up grade nav system Wrong quote for oil change Did.not up grade nav system Wrong quote for oil change given at time of making appointment oil change price was not the same as quoted on the phone Did.not up grade nav system Wrong quote for oil change given at time of making appointment oil change price was not the same as quoted on the phone More

My car had an engine misfire which is difficult to diagnose. Rachel and Adam were great with their response in getting my car fixed. I would definitely recommend Subaru Kenosha diagnose. Rachel and Adam were great with their response in getting my car fixed. I would definitely recommend Subaru Kenosha More

Great experience with Anthony and Jesse. Quick and effortless to get the deal done. Very personable and friendly. Would definitely go back in the future. effortless to get the deal done. Very personable and friendly. Would definitely go back in the future. More

This was my first time working with Kenosha Subaru, my prior Subaru purchases were with another dealer. Prior to taking delivery of the vehicle I had the made the purchase online and via phone calls/text prior Subaru purchases were with another dealer. Prior to taking delivery of the vehicle I had the made the purchase online and via phone calls/texts. Everyone I worked with had my best interests at heart and worked hard to get me in the vehicle I wanted at an outstanding price. I even had an very comprehensive detailed explanation on how things worked in the vehicle upon delivery. I highly recommend this dealer and will be referring others their way. I am super impressed!! More