Back

Zeigler Chrysler Dodge Jeep of Schaumburg - Service Center

Schaumburg, IL

4.5
552 Reviews

552 Reviews of Zeigler Chrysler Dodge Jeep of Schaumburg - Service Center

Sort by
September 14, 2024

Had to bring back the Jeep I bought next day glass chips had to be smoothed out next bring it in 3 month oil change then get a list of 10 diff issues tbat Shoukd have been fixed or brought to my attention More

by tshipnd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Geanakoplos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales guy not on here
Sep 19, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Hello, Our top priority here at Zeigler Chrysler Dodge Jeep RAM is customer satisfaction. We would like the opportunity to speak with you about your recently purchased vehicle from our Sales Team. We would like to discuss the level of customer service that you received during your oil change visit and the list of recommended services. If you could kindly reach out to us at a time that works best for you, it would be greatly appreciated. Thank you.

September 12, 2024

I have a known issue with my Dodge Charger (warped door). I showed the problem to my Dealership to understand the next steps but in a month, after multiple follow ups, I still didn't get any reply. I am v More

by Andrea Chiericoni
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Christos
Sep 21, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Hello Andrea, Thank you for your feedback. In order to help address your concerns regarding your vehicle's door and your recent service inquiry, I would like to speak with you directly. Would you please reach out to me with your best method of contact? Thank you, Bogdan Chmielewski General Manager (847) 882-8400 Ext 5021

September 12, 2024

Great service! Moises was helpful in taking care of the cars service. Convenient location in Schaumburg More

by tubamazhar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises
Sep 18, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Zeigler Chrysler Dodge Jeep RAM appreciates your feedback. We're glad you had a great experience and found the location convenient. Take care!

September 12, 2024

Very slow, employees seem to want to check you in and get you away from them so they can finish texting. I live 5 minutes away and would rather drive 50 minutes to Naperville Dodge cuz they are friendly, Hap More

by vtauri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Hello, Your feedback is crucial to us at Zeigler Chrysler Dodge Jeep RAM of Schaumburg. We would like to discuss your recent experience with our Service Team, specifically your check-in wait time and the customer service you received. We would greatly appreciate it if you could contact us at your earliest convenience. Thank you.

September 11, 2024

Service department was very easy to work with. Everyone was super helpful and made the process quick and easy. More

by VKAZHDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Christos
Sep 18, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Great to hear you found the service department at Zeigler Chrysler Dodge Jeep RAM easy to work with. Appreciate your feedback and glad our team could assist you efficiently. Have a wonderful day.

September 10, 2024

Very good experience. Was in and out very quickly and happy with the service provided More

by mattgooby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Christos
Sep 17, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Thanks for sharing your positive experience with Zeigler Chrysler Dodge Jeep RAM. Enjoy the ride!

September 10, 2024

My only complaint is that it took 3 weeks for a simple fix. I was told they had to wait for the part More

by cher889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Christos
Sep 17, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Thank you for your feedback on your recent service with Zeigler Chrysler Dodge Jeep RAM. We're glad to hear everything got resolved and we appreciate your patience during the wait for parts.

September 09, 2024

Rep was outstanding, she helped me get it and get out. She is an A+ service rep. More

by hockey4sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
Sep 17, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Thank you for your kind words. At Zeigler Chrysler Dodge Jeep RAM, we’re glad our team could assist quickly and efficiently. We appreciate your top rating!

September 05, 2024

We always experience efficient, reliable and friendly service when coming to this service center. It’s also very clean and organized. More

by hoganbecky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Christos
September 05, 2024

This was a a a a a a a a a a a a a a a good service More

by CONMMURPHY
Recommend Dealer
Yes
Employees Worked With
Steve Schafer, Chuck Christos
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Zeigler Chrysler Dodge Jeep RAM is glad you received good service. We appreciate your feedback and wish you well.

...
14
...