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Zeigler Chrysler Dodge Jeep of Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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1) I explained to Steve that I did not want to play any games but I guess he did not understand me. When he came back from the "gods" behind the center counter, his offer was a total insult. The deal on th games but I guess he did not understand me. When he came back from the "gods" behind the center counter, his offer was a total insult. The deal on the T&C was good, but the offer for my car and the "ballpark" monthly payment was way off base. The car listed for about 32K and he was giveing me about 5K off that price. He was givingme 20K for my car (which I owe about 14K). You do the math. 32K for the car, 5K in rebates and 6K in trade in. That comes to be about 21K to finance without taxes and fees, so let's add another 2K for that - 23K to finance (ballpark). He came back with a monthly payment of over $500 per month! That would mean that a 23K loan would cost me over 36K - or over 13K in finance charges! I told Steve that was an insult and asked for my keys back. He went back to the "gods" behind the center counter and came back with $419 per month - ballpark! Now we are still talking over 7K in finance charges....that was after he tyried to tell me that was @ 4.5% interest! I showed him my auto calculator that listed a higher priced car and came back with a monthly fee of about $335 @ 5% interest. He then said he does not know what they plugged in and since we did not do a credit check yet, he could not give me a better idea of the monthly costs. I explained he could give me an accurate "idea". That is when I waslked out. 2) Steve repeatedly told me that I could not get the safety features I wanted from the T&C in the Dodge Caravan. When I came home and did a search online, I found many that had the exact options I was looking for. I do nto want to say Steve lied, but he hasbeen working there since they opened and appeared to be a seasoned car salesman - so I would lean on him not telling the truth about the Dodge Caravan - in other words, I think he tried to upscale a sale. I have received a few calls since I walked out. Steve, Matt and an alleged service rep. Both the service rep and Matt denied knowing about me walking out and hoped I had a good experience. This is a pure insult to me. I would not recommend this dealer at this point. They would have to prove their loyalty to the customer (me) before I would change my review of them. More
JOHN WAS A GREAT HELP AND VERY FRIENDLY , DID EVERYTHING HE COULD TO GET THE JOB DONE ..AND HE DID ,,ME AND MY WIFE ARE VERY HAPPY !!! AND I WOULD SEND ALL MY FRIENDS AND FAMILY TO ZEIGLER CHRYSLER DODGE J HE COULD TO GET THE JOB DONE ..AND HE DID ,,ME AND MY WIFE ARE VERY HAPPY !!! AND I WOULD SEND ALL MY FRIENDS AND FAMILY TO ZEIGLER CHRYSLER DODGE JEEP . VERY FAMILY FRIENDLY LOVE THIS PLACE..THANKS JOHN AND THANKS ZEIGLER.. A RATING FROM 1 TO 10 THIER A 11.. ANY ONE LOOKING FOR A NEW OR USED CAR GO TO WWW.ZEIGLERCHRYSLERDODGEJEEP.COM .YOU WONT BE SORRY THESE GUYS WILL GET IT DONE !!! More
I am a tough customer - really. I hate going into car dealers. They follow you around and seem to try to take advantage of you. That has been my experiences at other Jeep Dealers. BUT Zeigler Jeep in Sha dealers. They follow you around and seem to try to take advantage of you. That has been my experiences at other Jeep Dealers. BUT Zeigler Jeep in Shaumburg was a totally different experience. They respected me and called me SIR. I like that. The Salesman Jeff Nemcher listened to what I said, and they gave me the deal I wanted straight out. I did not have to play any games. They gave me a fair price for my Trade In, and they gave me a great price on the new car. I purchased a Wrangler Rubicon -- totally loaded in the color I wanted to get. They had GREAT Inventory. No one tried to tell me I did not actually need the upgraded Navigation System!! (Other Dealers did this!!) And in the end, they beat my bank and my insurance company rates for a new car loan by over ONE Percentage Point! I was extremely pleased with my deal, and they were very helpful and helped me set up my phone on the U-Connect Computer! I would definately buy a car from Jeff again! More
Everyone we delt with was very friendly and seemed to have our interests at heart. It seemed that they really wanted us to be happy when we left. have our interests at heart. It seemed that they really wanted us to be happy when we left. More
I had just bought a Jeep Grand Cherokee from Zeigler. The salesman was Mark Bauer, he was friendly and tried to get the vehicle into my possession as soon as possible. I had searched numerous dealer web The salesman was Mark Bauer, he was friendly and tried to get the vehicle into my possession as soon as possible. I had searched numerous dealer websites for the vehicle and had finally found the one I had been looking for at Zeigler. However, the vehicle was not on the lot it was in transit when I went to the dealership. Mark tried to answer all my questions on when it would arrive. It finally arrived and I was contacted as soon as it was ready to leave the lot the paperwork was finished, mark was very professional, I would recommend him to anyone going to purchase a vehicle at Zeigler. More
I purchased a new 2011 Jeep Grand Cherokee at the end of April. Kerry, my salesman, greeted me as soon as I stepped out of my vehicle. He was curtious and able to answer all my questions. I drove from the Q April. Kerry, my salesman, greeted me as soon as I stepped out of my vehicle. He was curtious and able to answer all my questions. I drove from the Quad Cities to purchase this vehicle because Zeigler's prices were lower than anywhere else that I searched. After purchasing my new jeep I have received more than one phone call from Kerry asking how I like it. Generally when the deal is done you never hear from a dealer again. Thank you Kerry and I will see you when I need my next Jeep. Mike D. More
I would highly recommend Zeigler Chrysler, Jeep, Dodge in Schaumburg, IL. Bob Anderson proved to be the most professional sales person I have ever dealt with. Not only was he knowledgeable about the vehicl Schaumburg, IL. Bob Anderson proved to be the most professional sales person I have ever dealt with. Not only was he knowledgeable about the vehicles the dealership sells but he was also able to work with me on negotiating an affordable monthly payment. I wish Zeigler Chrysler, Jeep, Dodge and Bob Anderson continued success in the future. More
Everything was good. Jeff was very friendly and knowledgable. He went over everything step by step. He made sure we understood everything he was talking about. He made the car buying experience ver knowledgable. He went over everything step by step. He made sure we understood everything he was talking about. He made the car buying experience very pleasant. Jeff made us feel very comfortable and we Love our new Durango!!! More
Greeted as soon as we walked up to the dealership. All questions were answered to the fullest. All the operations of the van & accerssories were explained in great detail along with all of my options. Eve questions were answered to the fullest. All the operations of the van & accerssories were explained in great detail along with all of my options. Everone is very knowledgeable about the vehicles and services. More