Zeigler Chrysler Dodge Jeep Ram of Downers Grove

The dealership was great. I had a problem with the App - it allowed me to make an appointment for an oil change even though this location does not do that (I wish they did). T I had a problem with the App - it allowed me to make an appointment for an oil change even though this location does not do that (I wish they did). This is my first Chrysler and the oil changes are more expensive than my Ford or Honda's so you might want to keep in mind to stay competitive. More

We have used this dealership for many years for both purchases and service. We have been satisfied with both. purchases and service. We have been satisfied with both. More

Work was well done, but I caught the service person in lies while trying to up sale me. He claimed my car probably has never had the brake fluid replaced, when I know for certain it had been replaced twic lies while trying to up sale me. He claimed my car probably has never had the brake fluid replaced, when I know for certain it had been replaced twice. He also pushed me to get the steering fluid replaced which I know had another 10000 before needing it, but I did it anyway and now regret letting the service person lie and push me into something I didn't need. I witnessed other service people doing the same to people around me. I have gone there ever since I got my Jeep 7 years ago. I will never be going back. More

My experience with Ziegler was very good. The customer service attendant found out I wanted to get an oil change. Took my information and referred to me by name after locating it. The work wa The customer service attendant found out I wanted to get an oil change. Took my information and referred to me by name after locating it. The work was done in about an hour and it was a over all good experience. More

Excellent and very friendly service, Fully explained all work in detail. Work was completed on time. work in detail. Work was completed on time. More

Customer service and sales team are so great. Easy to deal with and very attentive. Easy to deal with and very attentive. More

Fantastic. Very professionals and efficient It was a wonderful experience and Michael communicated every step along the way Very professionals and efficient It was a wonderful experience and Michael communicated every step along the way More

Great service with a zero deductible. Completed in a timely manner. was done and waiting for me inside. Completed in a timely manner. was done and waiting for me inside. More

Service is lacking and it’s not like it used to be. I know things have gone downhill with everything since Covid but underwriters need to double check Service Tech work before they bring vehicles out a I know things have gone downhill with everything since Covid but underwriters need to double check Service Tech work before they bring vehicles out as if it was their own vehicle or I don’t know a xxxxing celebrities vehicle that cost $100,000 every car every customer should be treated that way I don’t care if it’s a Jeep dealer a Jeep dealer should treat their customers like they are buying Ferrari. I think the general manager for his help he’s always a good person no matter what the situation is appreciate that but like I said my car was there for over a week being worked on and you think I would’ve got it back with a nice oil change and a car wash just saying More