Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Great dealer The dealer checked my car before going on a long road trip overweekend. They told me that everything was good to go. The car handled great on the high The dealer checked my car before going on a long road trip overweekend. They told me that everything was good to go. The car handled great on the highway downstate and I couldn't be happier with my jeep. More

Zeigler Auto Experience I recently purchased a new from Zeigler and the experience was very painless. The whole team was outstanding I would highly recommend the whole Zeigl I recently purchased a new from Zeigler and the experience was very painless. The whole team was outstanding I would highly recommend the whole Zeigler team! More

Service department Brought my Jeep in on a Monday and was told it would be done on Tuesday. After not hearing from them I called and was told probably Friday maybe Satur Brought my Jeep in on a Monday and was told it would be done on Tuesday. After not hearing from them I called and was told probably Friday maybe Saturday. Again no call or update of any kind on Friday. So I started calling Saturday morning from 9:00am to 10:30am and finally got through. I was asked for my phone number so he could call me back after speaking to the tech. It's now Monday morning and I still haven't heard back. 5/4/15 Since the above review I was contacted by the manger which explained and rectified the lack of communication applicably. He was able to turn my once negative opinion about the service to a real positive one. I would have no problem recommending their service or going back myself. Most importantly I feel my Jeep was fixed properly and professionally. 5/5/15 More

Thanks, Frank Had a great experience at this dealership. Got a great price and great service from Frank. We are enjoying our new Grand Cherokee Overland. Would c Had a great experience at this dealership. Got a great price and great service from Frank. We are enjoying our new Grand Cherokee Overland. Would certainly buy another car from them. More

Looking to get screwed by a dealer service department? Well then Zeigler is the place for you! Quoted $135 to replace a thermostat and flush coolant, then when I get up the receptionist to make payme Well then Zeigler is the place for you! Quoted $135 to replace a thermostat and flush coolant, then when I get up the receptionist to make payment, the total has mysteriously more than doubled. Ok... So you replaced a sensor that was obviously working and doing its job since it's the one that TOLD me I needed a thermostat? This isn't a normal service item either according to any other dealership I've spoken to. But wait, there's more! Not only did they perform unapproved work, they even took the time to mark ALL parts up over retail. This is one of THOSE dealerships where you have to second guess their parts pricing and call another dealership's parts department to keep them honest. So after calling the service writer on the discretions, I was told to talk to the service manager. So far that stroke hasn't been able to figure out how to use a telephone and express the decency of calling me back to explain their effort to bend me over. Seems he can't call Chrysler Customer Care back either. Ah, but no worries! I'm about to help them spend about three times what they jacked me out of on this job with an attorney- have fun with that one. PLENTY of other dealerships in the area, so do yourself a favor and avoid this one. Your stellar Yelp review is up next... More

This dealerships goal is to make their customers 100% satisfied. They had to overcome some challenges to accomplish this with me, but they succeeded in that goal. They went above and beyond what I b satisfied. They had to overcome some challenges to accomplish this with me, but they succeeded in that goal. They went above and beyond what I believe any other dealership would have done and my next Jeep purchase will be from them. Carlos Hernandez was an outstanding salesman and he will work hard for you to make your purchase an enjoyable experience. More

We'll I contacted James Antoni at Zeigler Chrysler Dodge Jeep Downers Grove to buy a car they advertised with only one stock picture available so naturally I wanted to see the car and asked James to s Dodge Jeep Downers Grove to buy a car they advertised with only one stock picture available so naturally I wanted to see the car and asked James to send me some and if I liked I would come over and see the car. He emailed me back and said he couldn't send any pictures because his camera guy wasn't there. So I emailed him back to take some with his cell phone. Did I need to think of this? I wasn't selling the car. O.k. so he emails me back, he'll give me $200 off the car if I schedule an appointment with him. I said fine, but still needed pictures. The next email said the car was sold 20 minutes ago. Really??? He said he had another car only a year newer, but guess what? It was $10,000 more. Does this dealership think we are all stupid consumers. They must. I would suggest staying away form this dealership. More

Long story short I am going to say this all together got an 08 Pontiac Grand prix not my dream car something to start my credit I gave a $2,000 down payment the car was missing the front grills anyways got an 08 Pontiac Grand prix not my dream car something to start my credit I gave a $2,000 down payment the car was missing the front grills anyways got a pink slip saying that the dealer owns the grills mike also told me that the grills have been order and that in 1 week it will be installed Anyways the dealership is a good 45minutes away from my house I got home and notice that the temperature of the car was only 1/4 not normal like in the middle mark the next day I called the dealership and spoke to robert about the problem and agree that it will be checked once the grills got in the dealer 1 2 3 weeks went by and still no grills I mean are they coming from China plus no calls from nobody I decided to call and was told well Robert is off today the next day call#2 mike just step out call him later or leave a message call#3 service department the guy told me that they have never receive any order involving grills I was FURIOUS I had the car for 6 weeks and no nothing yet decided I was not going to pay for the car I called the finance company to pick the car up explain my reasons and just yesterday 3/21/2013 the car left my property 2 guys send by the the finance company came to pick the car felt bad for the car but it was the right move and yes screw my credit.... so dont dare to go to Zeigler because those people don't care they just want to sell the car and get their bonuses up the sales persons just want to sell cars to get promotions and stuff like that. So no dont go here look for dealership reviews to choose the best. Questions post me at wethebest24@yahoo.com THE END More