Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Outstanding service. Outstanding communication. Top Notch experience. My service advisor let me know every step of the process. Outstanding communication. Top Notch experience. My service advisor let me know every step of the process. More

Excellent and consistent service from service to sales. Mike in sales especially patient and helpful. Made for a great experience and love my new Jeep. Mike in sales especially patient and helpful. Made for a great experience and love my new Jeep. More

I asked them to adjust the parking brake on my 2105 jeep wrangler, as the arm needed to be pulled all the way up to do anything. They told me the parts inside the hub were "all messed up" and quoted $1400 t wrangler, as the arm needed to be pulled all the way up to do anything. They told me the parts inside the hub were "all messed up" and quoted $1400 to replace all the parts, including the backing plates, as it would also need to have the axles taken out to do the work. I took it to a local mechanic who took a look. Aside from some road grime, he said all the parts are fine. nothing broken or bent, he spent 5 minutes with some spray cleaner and turned the adjusting wheel, which was still at factory setting, and it works fine now, the pads had plenty of thickness, and no parts were broken or damaged. now the brake works with the lever slightly more than halfway up like it should. The kicker here is that I have 3rd party car repair coverage, so if these had been REAL needed repairs, the broken/damaged parts would have all been covered. My best guess is they didn't even try to get the work covered, as they knew the insurance would have known they were lying about the repairs needed. I won't even get into how they treated me when I tried to ask them directly about this before deciding to never go there again and writing this review. suffice to say they did not react well to my return visit. More

Very good service. My sales rep Mike O'Connor was ver knowledgeable about the vehicle I purchased My sales rep Mike O'Connor was ver knowledgeable about the vehicle I purchased More

Zeigler Downers Grove provided Fast efficient service with a Pleasant waiting area. and a Friendly service coordinator with a Pleasant waiting area. and a Friendly service coordinator More

Excellent buying experience thank you! Jimmy is a helpful knowledgeable pro. He even delivered the vehicle Jimmy is a helpful knowledgeable pro. He even delivered the vehicle More

Outstanding service. Treated well and with the utmost respect. Service was fast efficient and timely. What more could you ask for? Treated well and with the utmost respect. Service was fast efficient and timely. What more could you ask for? More

Mike helped me and was very nice and informative about a few issues I wanted addressed along with my oil change. We always come here and I recommend this dealership often. Cheryl Kocanda few issues I wanted addressed along with my oil change. We always come here and I recommend this dealership often. Cheryl Kocanda More

Excellent customer service from the start I definitely Will recommend this dealership to my family and friends Will recommend this dealership to my family and friends More

No wait! Fast, friendly, and efficient oil change and tire rotation, as it always is! Fast, friendly, and efficient oil change and tire rotation, as it always is! More