
Zeigler Chrysler Dodge Jeep Ram of Downers Grove
Downers Grove, IL
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Always great customer service! I have purchased 4 vehicles from Ziegler and will continue to purchase vehicles and have them serviced here in the future. I have purchased 4 vehicles from Ziegler and will continue to purchase vehicles and have them serviced here in the future. More
They need to FIRE their service people George & Paige it took 1 whole month to fix my jeep. They diagnosed it wrong to begin with and they are very rude and don't want to do their job of having the warranty took 1 whole month to fix my jeep. They diagnosed it wrong to begin with and they are very rude and don't want to do their job of having the warranty pay for repairs instead they want to extort money from me that I paid over $3000.00 for a warranty so I would not have to pay for repairs!!!! I had to call the warranty company several times to get it paid since Paige told me she refused to do it. Very bad customer service. I will not ever have a vehicle repaired at Ziegler again, unless of course I want to wait a whole month to be without it for their screw ups. Way too many excuses of why I couldn't get my vehicle back in a timely manner. I never got a call back from the general manager either. I had to also get Chrysler involved to get them to finally do the repair work. What a joke! More
Went in for service oil. And filter I was told the apx time and were to wait the person was very polite and turns out the time was less the waiting area was clean And filter I was told the apx time and were to wait the person was very polite and turns out the time was less the waiting area was clean More
I would not recommend this Dealership! Purchased a $62,000 Durango and they didn't care about our concerns after the purchase was completed. Under valued our 2020 Charger Daytona and put Purchased a $62,000 Durango and they didn't care about our concerns after the purchase was completed. Under valued our 2020 Charger Daytona and put on their lot for nearly $10,000 more. Took a month to send in my registration. Suppose to get a $75 promo card and never received. Do not use this Dealership! They don't care about you after they get there money. More
This dealership has treated me very good. There’s been a few bumps in the road in the past but I overlooked that. There’s been a few bumps in the road in the past but I overlooked that. More
Excellent interaction with customers. Quick and dependable service. They give you excellent feedback verbally and use a form that can be used to compare service needs from visit to visit. dependable service. They give you excellent feedback verbally and use a form that can be used to compare service needs from visit to visit. More
You had some people that I thought honestly just didn’t want to do their job at one point one of them told me why don’t you take it to Lincolnwood which is two hours back and fourth out of my way. 🤦🏻♂️� want to do their job at one point one of them told me why don’t you take it to Lincolnwood which is two hours back and fourth out of my way. 🤦🏻♂️🤦🏻♂️🤦🏻♂️ More