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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
386 Reviews

386 Reviews of Zeigler Chevrolet - Service Center

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July 22, 2023

Well, I had my first oil change and a recall to be fixed. Went well with no problems. More

by GARBONZO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unable to find name
Aug 03, 2023 -

Zeigler Chevrolet responded

Thank you so much for your positive review! We greatly appreciate you choosing us to service your vehicle! We hope that you have safe travels on the road ahead & we look forward to servicing your vehicle again soon!!

July 22, 2023

The attention at my Equinox's first service was quick, precise and totally satisfactory. I will attend all my car service appointments a Ziegler's More

by FRANMACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Gary Prim, Bill Protas, Char Beach
Aug 02, 2023 -

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We take pride in fast & easy service for all our customers! Thank you so much for choosing Zeigler as your vehicle destination!

Aug 02, 2023 -

FRANMACHA responded

Again, thanks for providing a Class A service for my Chevrolet Equinox. Ziegler Schaumburg is and it will be my preferred place fkr raking care of my Equinox for sure.

July 20, 2023

They rotated the tires in X, they are having terrible wear thanks to the geniuses who work there! More

by PONISIO2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Aug 02, 2023 -

Zeigler Chevrolet responded

Good afternoon, We apologize for any inconvenience. We can rotate them again for you! Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300. Tristen will be happy to set the appointment for you!

July 19, 2023

I purchased a pre owned 2020 escalade w/ 20k miles, with extended warranty. Problems with verbal navigation, the handle door locks, the step to enter / exit the vehicle, and seat cool/warm have been issues More

by MAKLTD
Recommend Dealer
No
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Zeigler Chevrolet responded

We apologize for any negative experience you had at our dealership, and we appreciate you bringing this to our attention. We understand your frustrations and we take your feedback seriously. We strive to provide exceptional customer service and we apologize if this wasn't reflected during your visit. Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300.

July 19, 2023

We have done business here for a long time. That speaks for itself thank you More

by N9DTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Tortorello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Protas
Aug 02, 2023 -

Zeigler Chevrolet responded

We are so happy that our team members could help you find the perfect vehicle! We are so happy that you choose Zeigler Chevrolet as your vehicle destination! We take price in providing our customers excellent service! Thank you!

July 15, 2023

Friendly, very helpful , and explained in detail what needed to be done. I was very satisfied More

by KATHYANZALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Argueta
Aug 03, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review!! We greatly appreciate your business!! We look forward to servicing your vehicle in the future!! Thank you for choosing Zeigler!

January 31, 2023

Worst dealership ever. Purchased a car there in 2015. Paid for a new transmission due to it being out of warranty. That transmission blew out in 7 weeks. Ziegler said th More

by Just2hot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Protas
Feb 21, 2023 -

Zeigler Chevrolet responded

Thank you for letting us know what happened on your visit. We are terribly sorry for any inconvenience. Please feel free to reach out to Darius Shams at dariusshams@zeigler.com. He is our General Sales Manager, and looks forward to hearing from you in order to resolve any ongoing issues.

January 25, 2022

Truly appreciate the kindness, Very happy with the service. I'd give 6 stars or more if possible. The whole team does a very good job but Billy K has always helped me a lot in everything I needed, tha More

by Jessica Dls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy K
November 09, 2021

I was there for a oil change on 11/06/21Great experience I was there for a oil change on 11/06/21 Great experience very well organized and clean place,friendly worker…Rich was great 👍 More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Well I did have an amazing review up for this dealership but now of course things have changed for the worst! I’ve have over $15,000 of work done to my truck from this dealership and every single time it co More

by dags1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TOM
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