Zeigler Cadillac of Lincolnwood - Service Center

I bought a used car from Zeigler on a Saturday and had to bring it in the very next Monday. I had a squeaking noise and the radio wouldn’t work. I have brought it 3 times for the same issue. The squeaking s bring it in the very next Monday. I had a squeaking noise and the radio wouldn’t work. I have brought it 3 times for the same issue. The squeaking starts almost as I get home and it happens constantly when driving. Techs said they don’t hear anything but multiple people in my car driver ng with me hear all throughout our ride. Service rep Ruthie is great in spite of all these issues. The funny thing is the sales manager said all the tires treads were up to spec. The techs told me twice that 3 tires were well below safety guidelines. I truly wonder if they had anybody look over the car before they sold it. I’m getting the sinking feeling they sold me a lemon. I know it’s sometimes a gamble with used cars, I just thought a Cadillac dealer would be more reputable and go over the vehicle to make sure it’s safe to drive. More

The service was great, and the price was hundreds less than what other Cadillac dealerships had quoted. I appreciated the shuttle service and the free car wash, Very much. than what other Cadillac dealerships had quoted. I appreciated the shuttle service and the free car wash, Very much. More

Chuck, David and Ruthie took great care of me and my vehicle! They kept me informed and got me back on the road quickly. Thank you! vehicle! They kept me informed and got me back on the road quickly. Thank you! More

Very friendly staff helped me alot definitely ill recommend you guys to go and check the store recommend you guys to go and check the store More

The Service Department makes it so easy and efficient for an oil change. Love their professionalism an oil change. Love their professionalism More

The service department tries. Have no experience with sales. Going back for my third visit to fix one problem. Have no experience with sales. Going back for my third visit to fix one problem. More

Solved my issues for a new front liscent plate holder as my car was shipped to Indiana / not requiring front lisc plate. I bought the car I wanted from the Indiana dealership.. ( Gurley-Leep ). After sev my car was shipped to Indiana / not requiring front lisc plate. I bought the car I wanted from the Indiana dealership.. ( Gurley-Leep ). After several calls, (45 days) Gurley said it’s not available.! Zeigler ordered the bracket in 10 minutes . I paid cash for a new car. I expect that Cadillac and / or Gurley pay me for the front lisc plate . I am 78 years in age and expect better treatment from Gurley. Paul Holt Retired engineer Your Zeigler Team is a Pleasure to work with ! More

Good customer service and personnel who are there for the customer in a timely manner. customer in a timely manner. More

There was some confusion and some mistakes were made about the promise of when the car would be ready. It was there for eight days and they forgot about it. The situation was taken care of quickly and about the promise of when the car would be ready. It was there for eight days and they forgot about it. The situation was taken care of quickly and promptly by service writer Ruthee Garcia. They took the best care of me when they figured out the miscommunication. I was very happy with everything and I will always go back there. Everyone is so nice. More

Staff was great! !! Ruthee and David are awesome. Very friendly and happy with the work that was done. !! Ruthee and David are awesome. Very friendly and happy with the work that was done. More