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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
483 Reviews

483 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

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May 02, 2025

In the past I have had some not great experiences, but this time I could feel the improvements that were made and the improvement in communication. Yazmin was friendly and kept me in the loop in multiple More

by TMHISTORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your experience with Zeigler Cadillac of Lincolnwood. We're pleased to hear about the improvements and that our team's efforts were noticeable this time.

May 01, 2025

Excellent and reliable Great support and provided rides to my home and to pick my vehicle up More

by Zay Ponce
Recommend Dealer
Yes
Employees Worked With
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yazmin Gomez
May 01, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for recognizing the support and transport services at Zeigler Cadillac of Lincolnwood. We appreciate your positive feedback.

April 29, 2025

everyone is so kind and helpful ! my knowledge of cars is very low and yazmin was so patient with me and was very lovely ! More

by DASKDEMI
Recommend Dealer
Yes
Employees Worked With
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yazmin Gomez
Apr 29, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're glad to hear you had a great experience with our team at Zeigler Cadillac of Lincolnwood. Thank you for your kind words and enjoy your car!

April 28, 2025

Ziegler provoked quick and reliable service for my Cadillac that was brought in for a recall inspection More

by nicolegrady17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're glad to hear about your positive experience with our recall inspection service. Thanks for choosing Zeigler Cadillac of Lincolnwood.

April 27, 2025

Yasmin was courteous and profession. Her extra effort to work on my issue was appreciated. More

by Dnsplus
Recommend Dealer
Yes
Employees Worked With
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yazmin Gomez
Apr 27, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your feedback. We're glad our team could assist you with your issue to your satisfaction at Zeigler Cadillac of Lincolnwood.

April 27, 2025

Wade was my service rep. Very good experience with professionalism and very good person to deal with, thanks Wade More

by bahaa57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Apr 27, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're pleased to hear you had a professional experience with our team here at Zeigler Cadillac of Lincolnwood. Thank you for the feedback.

April 27, 2025

Awful place. Salesman was no show, car was nowhere to be found. When located it was dirty, broken rear wiper, bald tires and 5000 more miles than advertised. Fina More

by Lauri.Fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Hammans is the only shining star I met.
April 27, 2025

Punctuality, professionalism, and respect could be improved. Back of the house service technicians are always great. More

by ab123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wade
Apr 28, 2025 -

Zeigler Cadillac of Lincolnwood responded

Hello, Your service experience is important to us. We are glad to know you have enjoyed working with our Technicians, however, we would like the chance to address the overall level of customer care you have received from our Service Team. Can you please reach out to us when you have an opportunity? Thank you.

April 26, 2025

David was fantastic Great customer service skills and very nice. He should get a bonus for his work More

by MIASAR03
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hernandez
Apr 26, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're glad to hear that you had a positive experience with our team at Zeigler Cadillac of Lincolnwood. Your feedback is appreciated, and we look forward to serving you again.

April 24, 2025

Easy straightforward genuine Kept promise of keeping within a certain about of time. Came and spoke to me. Kept me up to date More

by A.m.sanchez1978
Recommend Dealer
Yes
Employees Worked With
Wade
Apr 24, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for choosing Zeigler Cadillac of Lincolnwood. We appreciate your feedback and wish you well.