Zeigler Cadillac of Lincolnwood - Service Center

Huge thanks to David, the Service Manager at Zeigler Cadillac, for getting my car in so quickly for an oil change! He was friendly, professional, and made the whole process smooth and hassle-free. I rea Cadillac, for getting my car in so quickly for an oil change! He was friendly, professional, and made the whole process smooth and hassle-free. I really appreciated the prompt service and how easy everything was from start to finish. Great experience — I’ll definitely be back! More

No loaner car despite having car over 14 days. Likely will not by another cadillac Likely will not by another cadillac More

wade did a very good job of keeping me informed during the 2 days the car was at the dealership and notifying me the problem I had was under waranty. the 2 days the car was at the dealership and notifying me the problem I had was under waranty. More

Wade was really helpful in helping me navigate the process of getting my car repaired!!!! Everyone was professional but especially Wade!!! process of getting my car repaired!!!! Everyone was professional but especially Wade!!! More

Wade was very good at his job. He kept us informed about everything during the repairs He kept us informed about everything during the repairs More

I purchased the car Dec 2024 with the right back lamp melted slightly, was told to bring it in the next day so it can be fixed. Yazmin saw the car the next day, they tried to clean it said they needed to melted slightly, was told to bring it in the next day so it can be fixed. Yazmin saw the car the next day, they tried to clean it said they needed to order another lamp, would take till Feb to come in and than they would replace it. No call feb 2025, called no enquire and was told I would get a call back no one called back. Brought my car in for service last week asked Yazmin about it again she said she would call, never received a call. Brought my car in yesterday because my car was not fixed properly last week and asked Yazmin again about it to which she responds I would have to speak with sales to get approval for this fix. I was shocked,because mind you she was the one who saw the car the next day after purchase and was helping ordering the car part. IN FACT I HAVE A VOICEMAIL FROM Yazmin TELLING ME BACK IN DEC 2024 about the part needing to be ordered and would be ready in Feb. I spoke to parts today that confirmed they have the lamp, spoke to services who have no paper trail of this service to be rendered. This is extremely unprofessional and I believe I have been very patient so far. More

David was amazing! He was on top of everything and making sure I had the best experience with service! My car got serviced very quickly as well and provided me with all He was on top of everything and making sure I had the best experience with service! My car got serviced very quickly as well and provided me with all the information I needed to know with my vehicle. More

Prompt and helpful service desk. Explaining everything was going to get done. No surprises. Including vedio of work done. Explaining everything was going to get done. No surprises. Including vedio of work done. More

Quick, fast, friendly service. Offered a shuttle while work was being done which was very nice. Much appreciated Offered a shuttle while work was being done which was very nice. Much appreciated More

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