Zeigler Cadillac of Lincolnwood - Service Center

Ruthee was amazing. Very helpful and kind. Definitely will be going back there for future repairs. David was great too! Very helpful and kind. Definitely will be going back there for future repairs. David was great too! More

Darwin was a great help and took good care of me in my car purchase. car purchase. More

I purchased a used vehicle and had an issue with it and they resolved it no problem. they resolved it no problem. More

Had windshield front wipers replaced. The young man that was at the front desk installed them. Good service. I never rate 5. The young man that was at the front desk installed them. Good service. I never rate 5. More

This dealership wanted to charge me $6,000 for some minor repairs, so I got a second opinion after paying their ridiculous $450 fee for not getting it repaired there, even though their mechanics not only tri repairs, so I got a second opinion after paying their ridiculous $450 fee for not getting it repaired there, even though their mechanics not only tried to get me to get unnecessary things done, but also diagnosed my car incorrectly in many cases. I went to a different mechanic and not only did that mechanic figure out that a lot of the “necessary” repairs were indeed unnecessary, but instead of needing a brand new pump for my windshield wiper fluid ($250), all that was needed was to fix the fuse ($5-$10). In addition to this, the dealership had my car for THREE DAYS, and when I called on the third day, the mechanics STILL hadn’t taken a look at it, while the other mechanic had it for a couple hours. The trustworthy mechanic (NOT the dealership) that I went to was quoted at $1,400 which is literally a fourth of what the dealership wanted to charge me, AND it was done in a few hours. AVOID THIS DEALERSHIP AT ALL COSTS. More

Very bad customer service. They didn’t fix the problem. Still brand new car and I am coming back to the service 4 times in one month. Each time they assured me the problem was They didn’t fix the problem. Still brand new car and I am coming back to the service 4 times in one month. Each time they assured me the problem was resolved but as soon as I drove away the same issue persisted. This level of incompetence and poor service is unacceptable. This is the vehicle for business use and I still am not able to use for that purpose. More

I experienced a courteous customer service and a neat environment. Also, the services to be performed are clearly stated. Thanks environment. Also, the services to be performed are clearly stated. Thanks More

Service desk Ruthie, was polite, friendly and most importantly professional. Great experience over all👍 thank you importantly professional. Great experience over all👍 thank you More

The dealership is very efficient and people friendly. I will be a repeat customer for my next project I will be a repeat customer for my next project More

This is the best Cadillac center in which I have ever been before. There are excellent staff ❤️ been before. There are excellent staff ❤️ More