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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
482 Reviews

482 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

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May 26, 2025

The staff made the experience very enjoyable for me. Glad to be a Ziegler customer More

by czoufal27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Bought my used Cadillac from your Chevy dealership with a warranty. Brought it to this dealership to have some things repaired and to have it inspected for an anything that needed to be repaired. Fixed the More

by icuffem9367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dealt with Wade initially. Told him to keep me up to date/informed about what was going on. Didn’t hear from him and had to call him. When I did, he didn’t have any information after the car was there for a week.
May 25, 2025

Excellent service! Service employees were kind and efficient. I will always have my car serviced here. More

by CHRISTINA.LATTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Always a great experience, their work is always timely and well-done. David has always been so helpful and made the process very easy for me and takes the time to explain everything clearly. Very happy w More

by DianeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind words about our team and service at Zeigler Cadillac of Lincolnwood. We're pleased to have made the process easy for you. We wish you all the best on your journeys ahead!

May 21, 2025

I’m being asked to complete a survey & my car hasn’t been completely serviced.My driver assist light is still coming on, I’m still hearing the noise from my bearings & now my service engine light has come on More

by kpatton4428
Recommend Dealer
No
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

It was a pleasure to work with all at this dealership. Everyone was professional, courteous and prompt! More

by PETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your experience with Zeigler Cadillac of Lincolnwood. We appreciate your feedback and wish you all the best.

May 19, 2025

WADE'S GREETING AND UNDERSTANDING OF WHAT I WANTED DONE AND EXPLINATION OF HOW LONG IT WOULD TAKE WAS IMPRESSIVE! More

by rcpaneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WADE
May 20, 2025 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your feedback on our team. Great to hear you felt understood and informed at Zeigler Cadillac of Lincolnwood.

May 18, 2025

Your service rep was very helpful and kept me informed on the repair progress. A good experience overall. More

by rseebacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
May 18, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're glad to hear you had a positive experience with our team at Zeigler Cadillac of Lincolnwood. Wishing you safe travels ahead.

May 17, 2025

Huge thanks to David, the Service Manager at Zeigler Cadillac, for getting my car in so quickly for an oil change! He was friendly, professional, and made the whole process smooth and hassle-free. I rea More

by Ben Ventura
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hernandez
May 17, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're glad to hear you had a smooth experience with our team at Zeigler Cadillac of Lincolnwood. We appreciate your feedback and look forward to helping you again in the future.

May 16, 2025

No loaner car despite having car over 14 days. Likely will not by another cadillac More

by Notetotracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Zeigler Cadillac of Lincolnwood responded

Hello, Customer satisfaction is a top priority for us, as well as offering five-star service to our customers. We would appreciate the chance to speak with you about your experience with our Service Team regarding the level of customer service you received and the availability of a loaner vehicle. Could you please reach out to us at your earliest convenience so we can discuss this? Thank you.

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