Zeigler Buick GMC of Lincolnwood - Service Center

Disappointing experience. Long wait (4 hours) due to system issues (for an oil change). Staff were unprofessional and provided inaccurate information - along with a bad attitu Long wait (4 hours) due to system issues (for an oil change). Staff were unprofessional and provided inaccurate information - along with a bad attitude. Not recommended for any automotive services or transactions. Online reviews, potentially influenced by the requirement for a 5-star rating after your purchase may not accurately reflect customer satisfaction. I suggest consulting the Better Business Bureau for a more reliable assessment. There is a ton of 1 star reviews. Never trust google. More

My recent experience with Zeigler Buick GMC left me extremely disappointed and frustrated. After noticing my check engine light was on, I called Zeigler Buick GMC specifically because they assured me o extremely disappointed and frustrated. After noticing my check engine light was on, I called Zeigler Buick GMC specifically because they assured me over the phone that the diagnostic would be free of charge. However, upon dropping off my car, I was asked to sign paperwork stating that the diagnostic would cost $200. This blatant bait-and-switch tactic is completely unacceptable. It's incredibly misleading to promise one thing over the phone and then demand a fee once the customer arrives at the dealership. Not only did this waste my time, but it also left me feeling deceived and taken advantage of. Transparency and honesty are crucial in any business transaction, and unfortunately, Zeigler Buick GMC failed to uphold these principles. I urge others to beware of their misleading pricing practices and to seek service elsewhere where honesty and integrity are valued. Overall, my experience with Zeigler Buick GMC was extremely disappointing, and I cannot recommend their services based on this deceitful encounter. More

I found everyone great. The service was excellent. The employees were very helpful and friendly. The service was excellent. The employees were very helpful and friendly. More

Awesome service and responsive - David was extremely helpful and professional. Will definitely come back for future service! helpful and professional. Will definitely come back for future service! More

Service was excellent. Rodrigo and Dave Hernandez were great.. Brought in my Buick Verano for an oil change and the mechanic recommended a tire rotation which was done also Rodrigo and Dave Hernandez were great.. Brought in my Buick Verano for an oil change and the mechanic recommended a tire rotation which was done also. I was on the road in 2 hrs. Nice job. I have been a Buick customer for 25 years since it was Grossinger and later Zeigler Buick. I have always had great service. More

Always a pleasant, hassle free visit to Zeigler. Very recommending to anyone who will listen. I once had an issue to which Fred Barclay and David Hernandez quickly dealt with and handled correctly. Very recommending to anyone who will listen. I once had an issue to which Fred Barclay and David Hernandez quickly dealt with and handled correctly. Thanks Zeigler Buick GMC More

Service was thorough and done in a reasonable amount of time. Will be back next time! time. Will be back next time! More

Great service department. Clean friendly and very accommodating to wait for service to be done same day. Clean friendly and very accommodating to wait for service to be done same day. More

Fast friendly service, courteous. Kept me informed on the status of my service accurate quote Kept me informed on the status of my service accurate quote More