Young Kia
Layton, UT
Filter Reviews by Keyword
By Type
88 Reviews of Young Kia
Friendly and Efficoent Josh took time to explain things, your used car guy wad good. Boomer was good., talks to fast..would of preferred a few more choices. Josh took time to explain things, your used car guy wad good. Boomer was good., talks to fast..would of preferred a few more choices. More
Great customer service! Josh Johnson was wonderful to work with! He was very personable, kind and took the time to answer all our questions. Great customer service all the w Josh Johnson was wonderful to work with! He was very personable, kind and took the time to answer all our questions. Great customer service all the way around! More
The dealers assisted with me getting to a certified used csr The whole car buying experience was great. The dealers were very professional and assisted me in purchasing a certified pre-owned vehicle. You couldnt The whole car buying experience was great. The dealers were very professional and assisted me in purchasing a certified pre-owned vehicle. You couldnt find better customer service in all of salt lake city. I dealt directly with gage and he make the transition into my new vehicle one of the easiest i have ever done. I give this dealership a 5 star review over all of the other dealerships I have ever dealt with. More
Amazing experience Josh returned my call, we set a time that worked for me to test drive a couple of cars. There was no haggling or stress in our visit. I would recom Josh returned my call, we set a time that worked for me to test drive a couple of cars. There was no haggling or stress in our visit. I would recommend giving them a chance. More
Super Experience Gage was great! Personable, friendly great to work with and met our needs! We especially appreciated him taking the time to explain the features and Gage was great! Personable, friendly great to work with and met our needs! We especially appreciated him taking the time to explain the features and help set everything up. More
Helped me without being pushy My family has purchased many cars through Young Kia. We love how they treat us there. They were easy to work with in helping me find my car. My family has purchased many cars through Young Kia. We love how they treat us there. They were easy to work with in helping me find my car. More
Awesome Gage was an amazing salesman and helped out a ton, would happily work with him again he knew a lot about every car we looked at Gage was an amazing salesman and helped out a ton, would happily work with him again he knew a lot about every car we looked at More
Friendly and very accommodating to my needs. Excellent customer service. They were able to accommodate me and my schedule. And they made the buying process incredibly quick and easy for me. I hi Excellent customer service. They were able to accommodate me and my schedule. And they made the buying process incredibly quick and easy for me. I highly recommend them to anyone who may be interested in a Kia. More
My truck completely died and they saved me!!!!!! My truck's oil light came on (a Dodge 1500 crew cab) I got off the highway and came to Young Kia. They diagnosed the problem, I had no oil in the eng My truck's oil light came on (a Dodge 1500 crew cab) I got off the highway and came to Young Kia. They diagnosed the problem, I had no oil in the engine and I had r century had it change! They called dodge and verified under warranty. They arranged for the tow and the repairs at their sister dealership in Morgan, couldn't have been nicer to chat with and got things done quickly! Especially Hillary she took the lead and made everything easy and fantastic. She made sure I was taken care of and turned a potentially horrible day into a nt so bad one. Not too bad on the eyes either. Donald and Jake were also phenomenal nice to speak with and made the experience so much better than the devastation it could have been. Than you Young Kia!! Hopefully Young Dodge in Morgan makes everything as polite, fun (yes they made it fun because they were so nice to chat with). Great job to everyone More
My Young Kia experience I’ve dealt with Young Kia in Kaysville, Utah since I purchased my 2012 Kia Rio back in 2011, so I feel that I’m fairly well acquainted with the compan I’ve dealt with Young Kia in Kaysville, Utah since I purchased my 2012 Kia Rio back in 2011, so I feel that I’m fairly well acquainted with the company. I traded up to my beloved Kia Forte 5 SX two years ago; this car and Young Kia’s competent service department comprise the majority of my experience. On February 18th, 2016, my wife drove home from work with the hope of preparing me a wonderful birthday dinner. On her way home at 7:30pm, my wife hit a pothole which flattened both driver’s side tires. She called me immediately. I wrapped up our 2 year old son and went out there to trade cars with her so she could come home and start cooking. I got the tire repair kit out of the trunk but suspected that the pothole had blown out the sidewalls. Sure enough, the pump just blew air out of the sides of the tires, so I just sat and waited for the tow truck to show up. After about two hours, I decided to deal with everything in the morning and I had my wife come bring me home. The next morning, I called my friend Donald Alvary, a Service Manager at Young Kia, and it’s a good thing I did. Don told me that, because my Forte had less than 60,000 miles, I could have it towed to the dealership for free! He also recommended that I contact my insurance company as soon as possible to begin a claim and see about a rental car, which my policy covered. I hadn’t even considered any of these options, and I doubt any other repair shop would have offered such advice! I follow Don’s suggestions, and get my car to the dealership. Later that afternoon, Don calls me and tells me that he has to order two new wheels and tires, obviously. He asks me if I contacted my insurance company and whether I had a rental or not, which I had. Don apologetically admits that the wheels would take a week to arrive at the dealership, unfortunately, but my Forte 5 SX is a special car, so I expect some complications. On Monday, Don met with the insurance adjuster and went over everything together. By Friday, my car was repaired. I paid the difference on my bill (i.e. my deductible), and that was it! Quick, easy, and painless! I am simply amazed at how simple Don made the entire process for me. This entire affair had “nightmare” written all over it, but he offered me the advantage of his years of experience and his customer service focus and made this a wonderful experience. I’m sure it’s just “all in a day’s work” for Don and his team but this is what makes a difference to people like me, people who will come back for service in the future and eventually buy another car. That is my Young Kia experience! More