22 Reviews of Young Chevrolet - Service Center
I don't usually write reviews, but I am considering legal action with Young Chevrolet Service Center andI was advised to start with a review and see if I can resolve this with their management. I have had n action with Young Chevrolet Service Center andI was advised to start with a review and see if I can resolve this with their management. I have had numerous issues with the service department not fixing my truck correctly the first time. Sometimes it takes 3 or more times. The continually try to charge me for things I don't need, including stating I needed a $3300 DPF when it was something completely unrelated and just a $180 part fixed it. They don't listen when I try to let them know what the issues are and seem only to be looking for ways to get as much money as they can out of me. More
The advisor staff Matt really helped me understand the quality of my vehicle and how to keep up on maintenance. He made me feel at home and not rushed at all. I really appreciated how he let me know of so quality of my vehicle and how to keep up on maintenance. He made me feel at home and not rushed at all. I really appreciated how he let me know of some items that came with a wonderful warranty. Ryan Campbell the mechanic helped ease my worrying by explaining what needed to be done to my car and making sure I understood what to do for maintenance. Will definitely be coming back due to the professionalism and hard work of the staff! More
The dealership was clean and tidy, not to mention every worker was approachable and clearly ready to work. I recently got my vehicle fixed at the in dealership workshop, my car was fixed both hastily and c worker was approachable and clearly ready to work. I recently got my vehicle fixed at the in dealership workshop, my car was fixed both hastily and correctly, I have had no trouble since it has gotten fixed. The young man that helped me, I think his name was Ryan, was very helpful and clearly knowledgeable about vehicles. More
will definitely be back for service, helped me get my maintenance caught up, offered a payment plan, and even found a leak i didnt know about and got GM to cover it to help me since i got my maintenance maintenance caught up, offered a payment plan, and even found a leak i didnt know about and got GM to cover it to help me since i got my maintenance done! class act from Josh and Matt More
Service was fast and Amazing. I had been to young before and had bad service but they have a completely new group of people. They made me feel good from the start and never l I had been to young before and had bad service but they have a completely new group of people. They made me feel good from the start and never let me down once through the repair. I had my truck taken to 2 other shops for a total of 3+ weeks trying to figure out what young did in days and not only did they fix it. They set me up for a free lifetime warranty. I spent less money taking it to young than either of the two other shops. I will certainly be back and thanks to the mechanic and Kayla and Matt for keeping me updated through the entire process. Great Job!!! More
If you need service, RUN from this dealership. Always seems there is a shortage of employees in the service department. Too many cars need service. Read other reviews, please. Always seems there is a shortage of employees in the service department. Too many cars need service. Read other reviews, please. More
Was there today for an oil change, and the service man explained that the prices have gone up. Three price levels, good, better and best starting at $ 110.00. I told him that’s an absurd price, to many qu explained that the prices have gone up. Three price levels, good, better and best starting at $ 110.00. I told him that’s an absurd price, to many quick oil change places for less money. I also said that maybe Clay Cooley quick paying for so many commercials he could pass that savings to the consumer. They have lost me as a service customer, I have purchased several vehicles from Young and my parents have back when it was Taylor Chevrolet. More
horrible service overcharged misdiagnosed incredible lack of customer care, myriads of phone calls unanswered, blatant lies on the bill, truck misfiring the reason for bringing it in, after 5 weeks of delay of customer care, myriads of phone calls unanswered, blatant lies on the bill, truck misfiring the reason for bringing it in, after 5 weeks of delay and 5000 $ in bills, truck stalled on exiting the shop. Another 400 for fuel pump. Manager absolutely rude. Excessive billing, like 700 labor for replacing oxygen sensor. Total disaster, dont come in . More