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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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August 17, 2024

I always have a great experience when I need to change the oil of my Jeep. All staff is very nice, specially Brooke. More

by FRUIZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

August 13, 2024

Was very interested in me as a cust and solving my issues. Explained the issues and what it would take to resolve More

by Scriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

August 13, 2024

Brook was excellent in helping get both my RAM and my 20 van serviced I can’t empathize enough how I appreciate people like her doing there job. THANKS BROOK. Larry Bolin More

by LBOLIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Larry, for the kind words for Brooke and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jamie Freeman Service Manager

August 13, 2024

I only had an oil change but everything seemed fine. My first oil change with my new Wrangler. More

by Trevakaybloomer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jamie Freeman Service Manager

August 07, 2024

You do an awesome job. I am always impressed. How ever, as a retired veteran on a fixed budget I can remember prices at 1/2 of where there at today. Can you financially do More

by edward
Recommend Dealer
Yes
Employees Worked With
Don’t remember the young ladies name
Aug 07, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Edward, for taking the time to share your thoughts and feedback on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

August 06, 2024

Overpriced. $1100 for 2 seals that cost $60, they wanted $220 and an hour of labor. Ridiculous pricing. Customer service is helpful and I’m sure they do good wor More

by Jpwrnglr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Josh Frick General Manager jfrick@yorkautomotive.com

August 03, 2024

The lady who helped me was fantastic. Very up front about what I needed and cost of it. More

by chasepindel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

August 01, 2024

On time as promised, clean and comfortable waiting areas, nice reminders sent the day before More

by MOMIKMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

July 31, 2024

Fast and courteous service. Clean breakdown and appreciate the water. However a snack would be good while waiting. More

by JLONG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

July 31, 2024

I live 2hrs away and was stuck at the airport with a car that wouldn’t start. Morgan was so nice when I called and said yes they would absolutely look at my car. They have a towing service that she provided More

by jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you, Jamie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

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