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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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April 08, 2023

It was absolutely a really good dealership that helped in anyway that they could have More

by zachcarlton10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Moyer
Apr 09, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Brian McNamee Service Manager

April 04, 2023

Very helpful, David Roberts is a very good and informed salesman. Also Jole was very helpful! More

by RICK.MAYES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Haulk, Sean McDermott, David Roberts
Apr 04, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, Rick, and for taking the time to leave us this wonderful feedback! Brian McNamee Service Manager

April 04, 2023

Windshield wipers not locked. Was not even asked if I wanted to see old parts. More

by rmpltzr_1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Wheat
Apr 07, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Rick Haeick rhaeick@yorkautomotive.com

April 03, 2023

The best people we ever had to deal with. Great in emergency situation like we had More

by sschave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas, David Holz, Steve Wheat, Mark Holtsclaw, TJ Moyer
Apr 04, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brian McNamee Service Manager

April 01, 2023

We were able to get our car in quickly which was nice, but then the appointment was missing, the person working on our car left and I guess they forgot about us for over a week, the work was eventually do More

by wilsonshooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service: polite, patient, and friendly
Apr 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rick Haeick rhaeick@yorkautomotive.com

April 01, 2023

Employees were pleasant and courteous. I brought my truck in for a airbag recall and the service deptartment was unable to complete the recall because they didn't have all the parts needed More

by Autoresto813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Moyer
Apr 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that TJ met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Brian McNamee Service Manager

April 01, 2023

Had a work in alignment, was told the next day and got it !Thank you More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh from service
Apr 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Keith, Thank you for taking the time to share your thoughts on working with Josh and our team. We're glad to hear we delivered such a great experience! Brian McNamee Service Manager

March 31, 2023

I have never had so much trouble with a car that I bought. So very frustrating. However, the personnel, John the salesman, Ryan the manager, Mark the service tech, and Diane customer service, couldn’t More

by eileenmariegowin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, John Choate, Mark Holtsclaw, Brian McNamee
Apr 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Eileen, Thank you for taking the time to share your thoughts on working with John, Diane, Mark, and our team. We're glad to hear we delivered such a great experience! Brian McNamee Service Manager

March 29, 2023

Very informative about my issue and what they could do to help me. Also, very nice and good customer service. More

by al96exis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Mar 29, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Brian McNamee Service Manager

March 29, 2023

The people were nice and work was fine. Problem arises when I made an appointment for March 22nd and my car doesn’t get looked at until the 23rd (I should have made the appointment for th More

by jasoniu1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Mar 29, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Jason, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com

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