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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews
Call Service Center (317) 839-6554

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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July 21, 2023

Great friendly helpful service. Worked with you to meet your service needs best they could. More

by ogborncustoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

July 21, 2023

This was a great place to get your vehicle in and out great service. 👍 A+ More

by ronmcd71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Thomas, Steve Wheat
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Jul 24, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

July 18, 2023

Everyone was nice and helpful and it seems like everyone one cares and they want to make sure that you’re satisfied More

by bamarl63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Bridget Thomas
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Jul 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

July 15, 2023

The staff was nice and very friendly. The older lady taking the payment was the best of all time. You need like ten more of her. More

by MWDUKE2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wheat
Report | Print
Jul 15, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 14, 2023

Warranty and routine work was done as expected in a timely manner. Scheduling was easy. More

by jsmeathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your response! I am very happy to hear about your positive experience. We appreciate your business and we look forward to helping you in the future. Jamie Freeman Service Manager jfreeman@yorkautomotive.com

July 14, 2023

Quick and efficient. They followed all of my requests without question and did so in a very timely manner. More

by dmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Report | Print
Jul 15, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

July 14, 2023

They did a really great job at attending to what I needed done.Thanks York More

by tommie.gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Report | Print
Jul 15, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

July 11, 2023

Always friendly and willing to answer any questions I have about my service. Service is done in time window provided. More

by LARAE117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Report | Print
Jul 12, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bridget and our team and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

July 08, 2023

Friendly & very professional staff. Service & tire rotation done a little quicker than the time I was given. More

by jhakmorric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Report | Print
Jul 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

July 08, 2023

Quoted 1hr20min for an oil change, the woman letting me know was very kind. Ended up taking THREE hours. She supposedly went home sick, which is completely fine and understandable, but it seems once she le More

by sackman90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget Thomas
Report | Print
Jul 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jamie Freeman Service Manager jfreeman@yorkautomotive.com

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