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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews
Call Service Center (317) 839-6554

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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August 01, 2023

As usual, the York service team got me in and out with my express oil change. No issues observed. More

by E.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wheat
Report | Print
Aug 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager

July 29, 2023

Got me in fast for oil change , was disappointed I didn’t get tire rotation included with lease package More

by Clyles311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

July 29, 2023

I needed new tires before going out of town and no problem getting in quickly, very friendly staff and great service! More

by SUZANNEPURPLEPINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wheat
Report | Print
Jul 31, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

July 28, 2023

Took me on short notice. Very friendly and efficient. Great service. The cruise control would not engage. More

by aliceajackson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alicea, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 27, 2023

I was told it was a 4 hour job but the tech was done in 2 hours. I was still billed the original amount because that’s what the repair book says. This shouldn’t be how customers are billed. Give an estimate More

by crobinson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rick Haeick rhaeick@yorkautomotive.com

July 27, 2023

Everything went well when I visited for my oil and filter change. The work they are doing inside looks great. More

by WNANCE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 25, 2023

Great drop-off. Location.Clean customer waiting area.Great coffee and water.Easy check out. More

by henryr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
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Jul 25, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Henry, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bridget met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

Aug 07, 2023 -

henryr responded

Thanks for the good service.

July 23, 2023

I went in for my regular oil change and service. I was in and out in close to an hour. The Service staff was polite and helpful as always. More

by Ryan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Report | Print
Jul 24, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, Ryan, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

July 23, 2023

Great service, friendly people. Did not needed an appointment to get in.thank you for the help More

by ELLYZON.SANCHEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, Ellyzon, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

July 22, 2023

Went to repair passenger seat message not working. Still not working and now alm not working. Have scheduled a return trip. More

by dan.lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Dan, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com

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