York Chrysler Dodge Jeep Ram of Plainfield - Service Center

When I had oil changed I was told I need new brake pads on a 10000 mile Jeep. We looked at them. There wasn’t anything wrong. We sent email inquiring and received no response. on a 10000 mile Jeep. We looked at them. There wasn’t anything wrong. We sent email inquiring and received no response. More

They took care of my oil change, rotated my tires and checked for recalls. I got in quickly and the work was done timely. checked for recalls. I got in quickly and the work was done timely. More

He was very professional and was able to answer all my questions related to the service performed. questions related to the service performed. More

They really do have talented mechanics. I was kept up-to-date by my customer service representative Joshua. He was outstanding. He showed me on the computer the parts that were ordered he w I was kept up-to-date by my customer service representative Joshua. He was outstanding. He showed me on the computer the parts that were ordered he was caring. I can’t say anything negative about Joshua. And I believe it’s not their fault they could not get parts. My Jeep sat for seven weeks in the same spot. But when the parts came, it was fixed immediately! I’ll buy a car there. Not a problem. Great service. More

To start, I had an appointment on Wednesday 8/9 at 10:30am. By end of business that day my van wasn’t even looked at! Zero diagnosis! The next day they finally got around to figuring out the problem 10:30am. By end of business that day my van wasn’t even looked at! Zero diagnosis! The next day they finally got around to figuring out the problem and I was told it was “a lot of work to take it apart” to figure out the problem and it would be too much work to put it back together to give me my van back while we wait for the part. I requested a loaner and I was told there wasn’t a loaner. I work 3 jobs and I had to figure out transportation this whole time! We finally got the van back on Friday 8-18. However that was after my husband telling them we HAD to have it back to move my son to school. They told my husband the part wasn’t expected in until 8/21. Luckily it came in and the van was repaired and we were able to pick it up on 8/18. I just think it’s unacceptable to 1) not even diagnose the problem the day I had an appointment and then 2 keep it for over a week waiting on parts because it was too much work to put it back together and not at the very least give me a loaner! More

They were very quick and efficient! I was on my way in about 30 minutes! I was on my way in about 30 minutes! More

They fixed the wrong part and still making the noise on the driver side not the passenger side. I will take it to any shop. I been getting my vehicles there since 2001 and only there. Thank you Ivan Pe the driver side not the passenger side. I will take it to any shop. I been getting my vehicles there since 2001 and only there. Thank you Ivan Pearson More

Always greeted nicely and taken care of promptly, I recomend York to every one I know. recomend York to every one I know. More

I got in and out in less time than promised. Everyone there gives me a smile to take home. Everyone there gives me a smile to take home. More