York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Everyone did a great job. Helped me identify an issue that might need some attention and even saved me some money by not rotating the tires (said they didn't actually need it Helped me identify an issue that might need some attention and even saved me some money by not rotating the tires (said they didn't actually need it.) That is honesty. I also had accidently marked my tan colored seat with a pen. Just so happens that the shop uses an interior cleanup and repair guy who was there and helped me on the spot. Even the lady in the office that takes payments helped me update my account. Good experience. Well done. More

Curious polite very helpful in customer service Great Job Guys God Bless U and thank U Guys God Bless U and thank U More

George did a good job with selling me the jeep. When I get time I’ll be in to see how to take off the top and sides When I get time I’ll be in to see how to take off the top and sides More

Disappointed! ! I had an 8:00am appointment that I placed over a week prior, so I dropped my Jeep off at 7:45 and placed the keys in the drop box. When I called ar ! I had an 8:00am appointment that I placed over a week prior, so I dropped my Jeep off at 7:45 and placed the keys in the drop box. When I called around noon to check on my vehicle I was told I would get a call when the person came back from lunch. At 1:45 I got a phone call regarding the wrong vehicle. Needless to say my vehicle was still sitting where I dropped it off at!! Unsatisfactory!! More

Miguel was able to get me in and have service performed quickly allowing me to stay and wait instead of being inconvenienced the whole by not having my truck. quickly allowing me to stay and wait instead of being inconvenienced the whole by not having my truck. More

I called two other Jeep dealers for an appointment before I called York. They were both weeks out for appointments. York had one available within a week. I will use them again. Very efficient. I have h I called York. They were both weeks out for appointments. York had one available within a week. I will use them again. Very efficient. I have had lots of bad experiences at dealers in the past. This one was a good one. More

Customer service was terrible. I brought my car in for service, telling them what needed done by 130 my vehicle hadn’t been looked at. This was after o month to get in. The parts I brought my car in for service, telling them what needed done by 130 my vehicle hadn’t been looked at. This was after o month to get in. The parts I needed would take 4-5 days to get in. I told them I would let them know and proceeded to pick up my vehicle. I knew I needed certain parts there was I need for a diagnostic scan. They charged me for that and left the blower motor laying in my floorboard of my Jeep. More

Did a good job, just left grease marks on my headliner,when replacing air bag headliner,when replacing air bag More

I was surprised and extremely disappointed When I got my $105 bill for a simple oil change service.I have almost always had my Ram 1500 serviced there since I bought it new. Usually had a dill of $40 gi my $105 bill for a simple oil change service.I have almost always had my Ram 1500 serviced there since I bought it new. Usually had a dill of $40 give or take of $5-$10. Then to top that off, I was also browsing the lot because my wife wants a Wrangler. It didn’t seem like the sales person was that interested in making a sale. I was looking at one and he didn’t even offer test drive. Not sure if I’ll do business there again. More

We always get our charger serviced at York and are very happy with their service. happy with their service. More