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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews
Call Service Center (317) 839-6554

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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December 02, 2023

Took 4 + hours for oil and lightbulb change and tire rotation. Had to bring back because of issues with tire rotation not being done correctly the first time. This location used to be good but new owner More

by murphyb9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only worked with one service department person not listed above
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Dec 07, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rick Haeick rhaeick@yorkautomotive.com

December 01, 2023

Worked me in for a tire change. Found out I had bad TPMS and was able to get it fixed that day. Friendly, and great guest service. More

by alexjffrs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Alex, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 30, 2023

the service department was very friendly and went beyond what the service department did at the dealership where we bought the car, He checked our warranty and all the work was covered, the other dealer sai More

by mcmillenbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
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Dec 01, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

November 29, 2023

Kind friendly efficient thorough group of people I would recommend to my friends and family More

by JL.MCDONOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 27, 2023

I was trying to make an appointment and they shuffled me around for over an half hour. Only to be told I don't need to make an appointment just come in. Once I did go in it went very smoothly More

by Chrismjd18
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Squadrito
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Nov 30, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Chris, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jamie Freeman Service Manager

November 26, 2023

They are very nice and treat me very well I love it Thanks Love them More

by chohansaab438
Recommend Dealer
Yes
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Nov 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

November 25, 2023

It was and excellent experience Matt was such a great person friendly and quick to get the job done write the first time thanks Matt Obrien. More

by ronmcd71
Recommend Dealer
Yes
Employees Worked With
Matt Obrien
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Nov 24, 2023 -

ronmcd71 responded

The dealership is a great place to get A one service.

Nov 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Matt here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 23, 2023

Miguel was very helpful! Great communication. Acknowledged me multiple times while I was waiting. Answered all my questions. More

by Erinsterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad Miguel was able to help, and we hope to see you again! Jamie Freeman Service Manager

November 22, 2023

Excellent people very kind great service My car works great, I trust this place for my car service More

by norma17rendon
Recommend Dealer
Yes
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Nov 24, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

November 19, 2023

Nice people, good service Was contacted once jeep was finished. Car was clean That's it More

by descolaro
Recommend Dealer
Yes
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Nov 19, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

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