York Chrysler Dodge Jeep Ram of Plainfield - Service Center

York set clear expectations about the time it would take to service my car snd delivered on their promise. to service my car snd delivered on their promise. More

Slow Seems like an awful long wait. Once completed my car sit out side about 15 minutes before I was told it was ready Once completed my car sit out side about 15 minutes before I was told it was ready More

Honest and helpful. If he didn't know the answer he did his best to follow up to ensure I was getting the most accurate information. If he didn't know the answer he did his best to follow up to ensure I was getting the most accurate information. More

The service department did a great job providing customer service. Matt in the service department did a great job assuring me everything would be covered under warranty. Loaner vehicle was great. service. Matt in the service department did a great job assuring me everything would be covered under warranty. Loaner vehicle was great. More

Very friendly, knowledgeable and very polite. Work was done as promised. Informed us about future service. Work was done as promised. Informed us about future service. More

It was a good experience. Miguel was patient with me, and helped In any way he could to make give a good experience. Miguel was patient with me, and helped In any way he could to make give a good experience. More

It was great! I am frustrated that my lugnuts need replaced and it's solely a Chrysler error in their product and I believe York/Chrysler should replace them for f I am frustrated that my lugnuts need replaced and it's solely a Chrysler error in their product and I believe York/Chrysler should replace them for free. More

Super friendly and fast service! The gentleman that checked me in was super friendly and very accommodating!!!! The gentleman that checked me in was super friendly and very accommodating!!!! More

Poor communication primarily, I was not told my vehicle wouldn't be done due to parts not being in, until I finally called. This is after having my vehicle for almost 3 days. I was also never told about th wouldn't be done due to parts not being in, until I finally called. This is after having my vehicle for almost 3 days. I was also never told about the shuttle service, until about an hour into waiting on the 3rd day, despite talking with multiple people in the dealer. More

Fixed the issue quickly Friendly staff and the facility was clean. The waiting area was comfortable. Quick service and convenient hours. was clean. The waiting area was comfortable. Quick service and convenient hours. More