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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews
Call Service Center (317) 839-6554

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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April 06, 2024

Josh H. in service is Awesome. Very Prompt and Courteous! Josh is a Value to your dealership! More

by beachracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

April 05, 2024

Communication sucks between write up bay to technician. Price is to much for service being done More

by janradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
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April 05, 2024

He kept me informed and was also extremely nice and friendly. He made sure I understood everything that was going on. More

by SSTALL4357
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Squadrito
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Apr 06, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Miguel and our team. Please don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

April 05, 2024

I was very disappointed with Noah not having the vehicle at the dealership and if it hadn't been for "Doc" I would have left at that point More

by L629COWBOY
Recommend Dealer
Yes
Employees Worked With
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear " Doc" was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

April 05, 2024

Excellent work, on time, friendly service Overall, the service department did an excellent job on scheduling and performing the work on my 2023 Durango. More

by Anne’sCar
Recommend Dealer
Yes
Employees Worked With
Express oil change tech. Max?
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Apr 06, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Anne, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

April 05, 2024

They could figure out my problem but I was told if I hear the noise again to bring my truck back More

by TERENCEELMORE1
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Squadrito
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Apr 06, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Terence, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

April 05, 2024

They Backed my truck into a post when it was there for an oil change. Had it fixed at a body shop but it’s not right. Truck was spotless and now it’s not. I’m not going back to even complain about the body More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Apr 06, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Amy, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Josh Frick General Manager jfrick@yorkautomotive.com

April 05, 2024

Josh was very polite and easy to work with. The service department was very clean as well. I’ll definitely be back. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Marc, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

April 04, 2024

York CDJR was able to schedule my warranty service quickly and complete the work the same day. More

by Fulch117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Davis
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Apr 05, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jarrod met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

April 03, 2024

It was the best 6 hrs I spent at the car shop got my 2500 ram fixed right. Very pleased. Cliff Colby More

by cheesenhimer61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Cliff, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

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